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American Frame

200 条评价

4.7200 条评价
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关于 American Frame

数据更新
网站
www.americanframe.com
分类
建筑与制造
所在地
United States · Maumee OH
状态
待认证
近 12 个月
10 条评价
差评回复率
33%(2/6 条)
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American Frame靠谱吗?

American Frame(www.americanframe.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 200 条用户评价,属于建筑与制造分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 33% 的差评;近 12 个月新增 10 条。数据最后更新于 2026-08-10。

用户怎么说

轻松找到我要找的东西

很容易找到我要找的东西。易于订购。

American Frame 回复2025-03-18

Hi Felix, Thank you for your 5-star review! We're so glad to hear that you found what you needed easily and had a smooth ordering experience. We appreciate your support and look forward to serving you again! Kayla

出色的支持和客户服务!

American Frame 回复2025-03-19

Hi Lauren, Thank you for your 5-star review! We're so glad to hear that you had a great experience with our support and customer service. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to assisting you again in the future! Kayla

易于使用的网站

易于使用的网站、清晰的图像和定价。

American Frame 回复2025-03-19

Hi Alan, Thank you for your 5-star review! We're thrilled to hear that you find our website easy to use with clear images and pricing. Providing a smooth and transparent shopping experience is our goal, and we're glad we could meet your expectations. We appreciate your support and look forward to serving you again! Kayla

这正是我仍然得到我的……的原因。

这正是我仍然通过 American Frames 购买镜框的原因。我正在努力确定我的垫子窗口尺寸,以便它不会覆盖艺术品上的签名或编号等内容。我拿起电话给他们打电话,他们指导我如何进入艺术领域,因此窗户尺寸正是我需要的尺寸。他们的客户服务非常棒,我等了大约 30 秒才与真人交谈。这就是我爱他们的原因!

American Frame 回复2025-03-17

Hi Corey, Thank you for your 5-star review! We're so glad our team could assist you in getting the perfect mat window size for your artwork. Providing top-notch customer service is our priority, and it’s great to hear that your experience was smooth and helpful. Your loyalty and kind words mean the world to us, and we truly appreciate your continued trust in American Frame. We look forward to helping you with many more framing projects in the future! Kayla

客户服务很棒

客户服务非常棒!我经常从 American Frame 订购。大多数时候,我完全可以使用他们网站上提供的优秀配置器中的在线工具来完成订单,但偶尔需要联系客户服务以提出特殊要求。当我这样做时,订单的处理非常令我满意。 American Frame 是我多年来使用的唯一一款成帧器。 我衷心向客户、同事和朋友推荐它们!

American Frame 回复2025-03-17

Hi Robert, Thank you for your fantastic review and for being a loyal customer! We're so glad to hear that our online configurator makes ordering easy for you and that our customer service team has been able to assist with your special requests. Your recommendation means the world to us, and we truly appreciate your trust in American Frame. We look forward to continuing to serve you for years to come! Kayla

自 20 世纪 70 年代起我就一直从 American Frame 购买产品

自 20 世纪 70 年代末以来,我一直使用 American Frame 购买镜框。库存充足且价格合理。在网站上订购很容易。我从来没有遇到过订单损坏或错误的问题!

American Frame 回复2025-03-17

Hi Carole, Thank you for your 5-star review and for your incredible loyalty since the late 1970s! We’re honored to have been your go-to framing source for so many years. It’s wonderful to hear that our inventory, pricing, and ordering process have continued to meet your expectations. Your trust and support mean the world to us, and we look forward to serving you for many more years to come! Kayla

这是我给美国的第二份订单……

这是我第二次向美国车架订购。 我回来是因为我的第一笔订单总体来说是一次很好的体验。

American Frame 回复2025-03-17

Hi Diane, Thank you for your 5-star review. We're so glad to hear that your first experience with American Frame was a good one and that you chose to order from us again. We truly appreciate your trust in our products and service. Looking forward to assisting you with your future framing needs! Kayla

客户服务非常好。

当我打电话给他们时,客户服务非常好。在与客户服务人员交谈之前,我正在使用在线定制设计区域,但找不到上传到框架中的绘画图像,所以这是我致电客户服务的时候。 当我与客户服务人员合作时,我意识到我必须将上传的画作和我选择的画框放入“购物车”中,然后才能真正看到图像。 上传图片并挑选相框后,我不清楚,我需要将其放入购物车才能查看。 客服建议我买一些镜框样品。她还建议了一些与我的画相配的框架样本。 总而言之,这是一次非常好的体验。

American Frame 回复2025-03-17

Hi Candace, Thank you for your thoughtful review! We’re so glad to hear that our customer service team was able to assist you and provide helpful suggestions for your frame selection. We appreciate your feedback about the online custom design process and will take it into consideration as we continue to improve our website’s user experience. It’s great to know that, in the end, you had a very good experience, and we truly appreciate your support. If you ever need further assistance, we’re always here to help! Kayla

各地得分最高

第一次客户和第一次框架/安装经验。 克里斯汀(Christine)很有耐心,提供了建议,使整个交易变得轻松

American Frame 回复2025-03-17

Hi Terry, Thank you for your 5-star review! We're thrilled to hear that your first framing experience was a great one. Christine will be delighted to know that her patience and suggestions made a difference. We appreciate your support and hope to assist you with future projects! Kayla

初次使用的用户体验良好

良好的产品品种和选择;易于使用的网站;价格合理。

American Frame 回复2025-03-13

Hi David, Thank you for your 5-star review! We're delighted to hear that you enjoyed our product selection, found our website easy to use, and appreciated our prices. Your feedback means a lot to us, and we look forward to serving you again in the future! Kayla

我是多年来的回头客

我是多年来的回头客。尽管多年来产品的可用性发生了变化,我仍然能够找到类似的产品来补充我已有的产品。 我对运费感到失望。当我第一次开始从 American Frame 购买产品时,我住的地方距我大约 6 小时路程。我现在住在一个半小时外的地方,这样我就可以拿起我的相框。

American Frame 回复2025-03-13

Hi Sandy, Thank you for your loyalty and for taking the time to share your experience! We're so glad you've been able to find products that complement your existing collection over the years. We understand that shipping costs can be frustrating, and we truly appreciate your feedback. It’s great to hear that you're now close enough to pick up your orders. Thank you again for your support, and we look forward to serving you in the future. Kayla

客户服务

我以前向你订购过,很多都是我自己做的。 但我对一件棘手的作品有一些疑问,于是我拨打了您的 800 号码。 代表(遗憾的是,我不记得她的名字了)知识渊博,非常乐于助人。 谢谢。

American Frame 回复2025-03-13

Hi Dave, Thank you for your continued support and for your 5-star review! We're so glad to hear that our team could assist you with your framing questions. We always strive to provide knowledgeable and helpful service, and it's great to know we met your expectations. If you ever need assistance again, please do not hesitate to give us a call! Kayla

直接信息

直接的信息、亲切、耐心、讨论选项、专业知识

American Frame 回复2025-03-13

Hi Rose, Thank you so much for your 5-star review! We're thrilled to hear that you appreciated our straightforward information, patience, and expertise. It’s always our goal to provide clear guidance while discussing all available options. Your kind words mean a lot to us, and we truly appreciate your support! Kayla

杂项框架用品

该网站易于使用,我找到了框架项目所需的内容。我通过网站订购了材料,结账很容易。订单验证很快。订单昨天到达,这正是我所需要的。

American Frame 回复2025-03-13

Hi Kim, Thank you for your 5-star review! We're so glad to hear that you found our website easy to use and that the ordering process was smooth. It’s great to know that your materials arrived as expected and were just what you needed for your framing project. We appreciate your support and look forward to serving you again in the future! Kayla

我一直在寻找定制尺寸的框架......

我正在寻找一个自定义尺寸的框架,但网站上没有显示可用的框架,服务代表指导我准确订购了我需要的框架。他们通过电话获取了我的所有信息,并选择了我的帧尺寸并将其放入队列中。

American Frame 回复2025-03-13

Hi Joe, Thank you for your 5-star review! We're so happy to hear that our team could assist you in finding the perfect custom frame. Providing personalized service and making the ordering process easy is what we strive for. We appreciate your support and look forward to helping you again in the future! Kayla

我发现使用在线工具来调整尺寸......

我发现使用在线工具来调整框架/垫子的尺寸很复杂。 我有测量 aXb 的艺术品,但如果我想要一个具有相同外部暗度的垫子,则框架会变大。 我必须不用垫子才能得到我想要的尺寸框架。 不过很喜欢美国框架,并且已经使用了几十年。 我通常只是通过客户服务下订单。

American Frame 回复2025-03-11

Hi Kenneth, Thank you for your continued support over the years. We truly appreciate your loyalty to American Frame! We're sorry to hear that our online framing tool was complicated to use when configuring your mat and frame size. We understand how important it is to get the perfect fit for your artwork, and we’re always looking for ways to improve the user experience. We're glad to hear that our customer service team has been a reliable resource for your orders. If you ever need help navigating our online tool, or need assistance with placing your order, please don’t hesitate to reach out! Thank you again for your business and for sharing your experience with us. We look forward to serving you again! Kayla

我的订单有问题并且…

我的订单有问题,他们非常善于沟通并且很容易合作

American Frame 回复2025-03-12

Hi Arden, Thank you for your 5-star review! We're happy to hear that Miko provided great assistance and kept you informed throughout the process. We always aim to make things as easy as possible for our customers. If you ever need anything else, don’t hesitate to reach out! Kayla

网站运作良好

我还没有收到我的订单,该网站运行良好。

American Frame 回复2025-03-12

Hi Richard, Thank you for your 5-star review! We're glad to hear you had a great experience with our website. Your order is set to ship in the next couple of days, and we appreciate your patience. Please don't hesitate to reach out to our customer service team for assistance with future orders. We are always happy to help. Kayla

在线订购镜框的唯一方法!

我已经使用 American Frame 多年了,对他们的产品一直很满意。 该网站非常棒,因为我可以根据我的精确测量订购框架/垫子,或者放弃完全控制,输入艺术品、覆盖层和垫子宽度并让他们计算。我对两者都很满意。 而且,是女性拥有的。 <3

American Frame 回复2025-03-12

Hi Joan, Thank you for your wonderful review and for being a loyal American Frame customer! We're so happy to hear that you love our products and find our website helpful, whether you're customizing every detail or letting our system do the work. We truly appreciate your support and look forward to working with you again on future projects! Kayla

现在的价格太高了

现在的价格太高了。我花了 70 多美元,包括一个简单的金属框架、亚克力和一张小海报的背板(无垫子)的运费。价格太高了,我被迫放弃 American Frame 来满足我的需求,转而去亚马逊。我无法获得所需的自定义尺寸,但亚马逊上的费用实际上是 American Frame 收取的费用的 10%-15%。这太糟糕了,因为在过去 15-20 年里我在 American Frame 上花费了数千美元。

American Frame 回复2025-03-11

Hi Jim, Thank you for sharing your experience with us. We truly appreciate your loyalty over the past 15–20 years and understand that pricing is an important factor when choosing framing solutions. At American Frame, we take pride in offering archival-quality, premium materials designed to protect and preserve your artwork for years to come. While our commitment to quality and craftsmanship affects pricing, we know that affordability is important, too. If you're open to it, we offer a selection of ready-to-ship frames at discounted prices, which may be a great alternative for your framing needs. https://www.americanframe.com/picture-frames/ready-to-ship We’d love the chance to continue serving you. Please feel free to explore our discounted frames or reach out to our customer service team for assistance in finding a solution that works for you. Kayla