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Battery Store

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288 条评价

4.6288 条评价
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关于 Battery Store

数据更新
网站
www.battery-store.eu
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
75 条评价
差评回复率
100%(6/6 条)
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商家自述

Focus on Li-ion battery and adapter over 10 years.We sell all kinds of batteries. If you can not find the battery from us, which means you can not find it anywhere else.

Battery Store靠谱吗?

Battery Store(www.battery-store.eu)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 288 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable product quality, highly competitive prices, and exceptionally helpful communication that make finding rare replacement parts completely stress-free. Many buyers consistently mention that online orders arrive securely packaged and perform wonderfully right from the very beginning of use. Some reviewers were not happy with the delivery times, mentioning that international shipping from overseas locations could occasionally take several weeks to arrive. A few people also noted a temporary lack of detailed tracking information or reported that certain replacement items did not last quite as long as original factory batteries.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Overall experience

The order process was really easy, the delivery process was super fast. One thing, the website mentioned that the battery is Original which is not true, the battery is compatible with the device but its not an original battery, and the battery drops from 7% once it reach 30% but at least im able to use the laptop without the power adapter for an hour.

Battery Store 回复2023-05-18

New battery installation tips: Please disconnect all connectors of the laptop, remove the old battery, press and hold the power switch of the laptop for 20 to 30 seconds 3-5 times to remove static electricity. Then clean the new battery interface and install it on the computer. After turning on the device, there will be a battery icon displayed in the lower right corner of the screen. Move the mouse to the battery icon, and the battery level will be displayed. That means the battery is installed successfully. Then charge it overnight under the laptop shutdown, you will get longer battery life.

Laptop battery

Laptop battery of good quality and well packaged. Delivery was a little longer than expected but this was probably due to French customs. Would use this company again.

Battery Store 回复2023-05-12

Thank you for your understanding and support. You are right. The French customs inspection is very strict, which has delayed a lot of time. This is a fact that we cannot change. If there is anything else that can help, please feel free to let us know.

i have purchased a replacement battery for Dell Notebook

i have purchased a replacement battery for my wife's Notebook. Ok, the parcel did much longer to arrive, but it works like a charm few months now. If you are not in a hurry, highly recommend it. Surely i would buy again

Battery Store 回复2023-05-12

Thanks for sharing. Yes it takes a bit longer to you due to strict customs inspection, it is unpredictable.Thank you for understanding.

Good service but please advertise the locally produced products prominently

It would be nice to have an option for relaxed sea transport to avoid the unnecessary airplane carbon footprint when you're not in a hurry. I love to see where the product is manufactured, the site feels european but my battery had to come from china. Please advertise the locally produced products prominently. But I'm glad my battery was available, thanx for the good service

Battery Store 回复2023-05-06

Some of the hot-selling products on our website are shipped from European local warehouses, while ordinary products are shipped from Chinese warehouses. If the customer does not confirm the stock location, he can consult us before purchasing.

Battery arrived as described and…

Laptop battery arrived as described and worked fine. Would definitely buy here again.

Battery Store 回复2023-04-27

Our company has been selling batteries and adapters for more than ten years. We have been adhering to the concept of quality first and service first, and hope that more and more customers will choose our products and services.

Good product

Product conform to my expectation. It takes approximatively the delay indicated on the web site.

Battery Store 回复2023-03-10

Batteries are dangerous goods and there are very few logistics companies that can deliver batteries. Coupled with strict inspections by the customs, sometimes the delivery time will be delayed. beg to be excused!

Excellent but DHL

Although I have not yet replaced the battery, it seems to be a very good construction in a great package. The only "problem" was the DHL that kept the package in Germany since January 5th and sent it to Greece on January 12th and received it on 13nth! PS Fortunately with the help of Google Translate I understood the e-mail that was written in Chinese !!!

Battery Store 回复2023-01-17

It must be that the GOOGLE system recognized that the email was sent from China, so the system translated it into Chinese. Our mail is basically sent out in English. If you think something is wrong, please email us.

Very responsive company.

Very responsive company. Seeks a solution to any problem Very pleasant staff. offered me a refund of the customs fees without my asking. and I received the refund in my bank account.

Battery Store 回复2022-12-23

Our most professional team makes every effort to help customers solve problems.

Good purchase but

I did not receive the confirmation email, but the battery came. No VAT charged. The battery is working well.

Battery Store 回复2022-11-21

Sometimes our order confirmation emails are indeed automatically blocked by the email system. If you do not receive the email after placing an order and paying, please contact us in time. Sorry for the inconvenience caused to you.

It was excellent quality but only one…

It was excellent quality but only one thing could be better is estimate time of arrival. My package was stuck at custom...

Battery Store 回复2022-11-16

Because batteries are dangerous goods, the customs inspection is very strict. So sometimes it will take a long time, thank you for your understanding and support.

The product was great fit the computer…

The product was great fit the computer perfectly. However due to Covid 19 restrictions the time to reach destination was prolonged.

Battery Store 回复2022-10-31

Batteries are dangerous goods. There are relatively few flights for shipment of battery packages. Coupled with the strict inspection by customs and the impact of the epidemic, sometimes it will be delayed for 1-2 weeks. Thank you for your patience.

A Chinese company, not EU

This presents itself as an EU company based in Netherlands, but is actually Chinese. I'm based in Ireland, and assuming that they are in the EU I ordered a replacement laptop charger from them to avoid the customs charges and delays that ordering from the UK involves now. The charger I ordered was "in stock", but I was only told it had been sent 5 days after I ordered it. The tracking showed it had been sent from Netherlands. It took another 3 weeks to arrive, and I had to pay VAT and handling charges because the package had actually originated outside the EU. The labels on the package showed it had come from China. When I contacted the company by email to ask about the unexpected VAT charge they immediately offered to refund the charges to me, without any questions, and they have done that. So it seems that they are used to this and they have a policy of immediate refunding of customs charges. The charger itself was exactly what I wanted, and works well, but I wouldn't have ordered from this company if I'd known I was ordering from China. I was misled by the company's website. So in summary, don't use this company if you're in the EU unless you're prepared for customs charges and long delays. It's not exactly what it seems to be when you go to their website. Response to the company's reply: I am not discriminating because your are a Chinese company. It is because you are shipping from outside the EU, which involves delays and customs charges. That was not made clear when I ordered. I ordered from what appeared to be an EU based company. There was nothing about shipping from outside the EU. I accept that you are open about that here on Trustpilot, and that you refund customs charges immediately, but there was nothing about that when I ordered.

Battery Store 回复2022-10-13

Here we have to clarify one thing, we have not stated that all of our company's products are sent from the EU, in fact, some of the best-selling products are sent from local warehouses in Europe. Batteries that are not frequently used will be sent from the Chinese warehouse, and if there are tariffs imposed, we will refund them in full. Of course, if the product is sent from China, the shipping time is about 15 days, and it only takes 2 to 5 days to receive the product from the local warehouse in Europe. Please understand that we do not claim to be a European company. If there is anything you don't understand before ordering, please send an email to inquire, we will reply within 24 hours. Also, please you can not discriminate us just because we are not a European company. We offer quality service and product for all the people in the world.

Hit-and-miss when it comes to customs, but everything was delivered

One packet arrived within two weeks from a local European warehouse, the other packet went through customs, which took a few weeks extra (i.e. I paid an additional 20EUR in duties). So far, so good.

Battery Store 回复2022-09-30

Wr store the hot-selling products in the local warehouse, if the goods sent from China are subject to customs duties,please send us the receipt and we will reimburse you. You are a very good buyer, I wish your business is booming. Hope to cooperate with you again.

The product came in good condition

The product came in good condition, wrapped in bubble wrap. Didn't get the tracking umber so had to reach out to the seller to confirm it. After receiving the tracking number via Gmail my Google drive had weird shared files, presumably because they shared a picture with me in Gmail. The product works fine, the battery holds charge and performs well.

Battery Store 回复2022-09-29

Due to system bugs or customer email security settings, customers often report that they have not received the order confirmation email or tracking number. Customers who have not received the order confirmation email must send an email to [email protected] in time, We will reply to the email within 24 hours. In short, if you have any questions after placing an order, please send an email to our after-sales service team in time.

compliant battery

the battery is good and works well. I had troubleshoots whith the mobo to make it recognized, but a hard reset did the job (hold power button for more than 40 s while battery disconnected)

Battery Store 回复2022-09-09

New battery installation tips: Please disconnect all connectors of the laptop, remove the old battery, press and hold the power button of the laptop for 20 to 30 seconds 3-5 times to remove static electricity. Then clean the new battery interface and install it on the computer. After turning on the device, there will be a battery icon displayed in the lower right corner of the screen. Move the mouse to the battery icon, and the battery level will be displayed. That means the battery is installed successfully.

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