灰狗的标志性品牌是北美经济实惠的长途旅行和独特的全国网络的代名词。 Greyhound Lines, Inc. 成立于 1914 年，是最大的城际巴士运输提供商，拥有现代化、环保的车队，为北美 3,800 多个目的地提供服务。它已成为美国的标志，每年为美国和加拿大近 1800 万名旅客提供安全、愉快且价格实惠的旅行。
以上内容由商家自行提供，未经平台核实。Greyhound Bus（www.greyhound.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 203 条用户评价，属于旅游度假分类，口碑一般。评价两极分化：55% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 21% 的差评；评价主要围绕价格、客户服务。数据最后更新于 2026-08-12。
在评估 718 条评论后，大多数评论者对他们的整体体验感到满意。许多消费者指出，票价非常实惠，是长途旅行的绝佳选择。人们经常形容他们的巴士旅行顺利、舒适，车辆经常准时到达。乘客经常称赞专业且有礼貌的司机，他们确保每个人在整个旅程中都感到安全且消息灵通。 然而，一些人提到了糟糕的客户服务和各个车站的工作人员不乐于助人。每当出现意外的旅行问题时，旅客还会遇到令人沮丧的延误、错过转机以及粗鲁行为。客户对联系代表寻求预订问题或投诉方面的帮助感到沮丧。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。以合理的成本运送大量人员的安全方法
We’re glad to hear you found this to be a safe and affordable way to travel. It’s great knowing you value the efficiency and reliability we aim to provide. Thank you for choosing us, and we look forward to serving you again. -OH.
灰狗巴士在最后一刻取消了我三天旅行的最后一站，没有任何解释。滞留在纽约，没有住宿或合理重新预订。被告知他们对我无能为力。不得不向另一家巴士公司预订回家并支付更多费用，因为这是最后一刻。一个多月前，我要求退款取消的行程和费用，但仍然没有得到回复或任何补偿，甚至没有得到根据他们的政策我应该有权获得的取消行程的退款。 更新：发布此评论后今天收到了退款。 我卡上的金额是 43 美元。我乘坐巴士回家的费用是 95 美元，在灰狗网站上快速搜索后发现，从他们滞留我的地方到我的家乡波特兰，他们每天的票价至少为 76 美元。我的机票总花费是 250 美元，三段票价大约是 83 美元。因此，灰狗不仅为了省钱而取消了我的巴士，将我困在一个陌生的地方，没有住宿、责任或替代交通，他们还谎报了我欠我的钱，并剥夺了我应得的钱。我还没有得到任何人的实际回应。完全是诈骗公司。立法确实应该采取一些措施，让他们对如何欺骗和危害客户的行为负责，如果可能的话，请避免这样做。
Dear Passenger, Thank you for taking the time to provide the feedback related to your recent trip with Flix. We are genuinely sorry to hear about your recent experience with FlixBus. We can confirm that the case resolution was in accordance to our Terms and Conditions, which you agreed to upon booking the ticket. We regret that we could not meet your request this time. If you have any further concerns or if there's anything else we can assist you with, please feel free to let us know. We hope you might reconsider in the future, allowing us the opportunity to demonstrate our commitment to providing a reliable and comfortable travel experience.
从纽约到特拉华州的这趟巴士的体验很棒。唯一抱怨的是空调总是太 高。
We’re glad to hear you had a great experience traveling with us and enjoyed the route, pricing, and friendly service. We appreciate you sharing your note about the AC, as it helps us improve the onboard experience. Thank you for choosing us, and we hope to serve you again soon. -OH.
我找到的最快路线。很棒的定价。独自旅行时我感到安全。司机很友好。
We’re glad to hear you found the route quick, affordable, and a safe option for traveling on your own. It’s great to know our drivers’ friendliness added to your experience. Thank you for choosing us, and we look forward to serving you again. -OH.
安全的司机，没有发生任何事故，他非常谨慎，并且对公共汽车和路线非常了解。
We’re glad to hear you had such a safe and well-guided experience. It’s great to know our driver’s caution and knowledge made a positive impression. Thank you for choosing us, and we hope to serve you again soon. -OH.
6 月 15 日，我遇到了一次可怕的灰狗巴士。与客户服务存在沟通问题，与我交谈的人安排了在炎热的一天与我妈妈一起乘坐巴士。问题是灰狗巴士站本来应该是一个可以吃饭的地方，但灰狗巴士站位于加油站前面，非法使用了他们的地址，这并不是坏事。不好的是他们应该在那天下午 1:25 出现，我们从 1 点到 225 号灰狗巴士一直没有出现，所以我又给客户服务代表打电话，告诉他们发生了什么事，他让我等了很长时间，然后他回来打电话，我告诉他我需要退还我的钱，但它拒绝退还我的钱，所以那里的每个人都想要灰狗巴士。我告诉你他们只是骗人的。
我已经 20 年没有坐过公共汽车了，但我还是穿过了阿拉巴马州的 Wetumpka。这是一个12小时的旅程。我不喜欢飞行。我享受最好的旅程。
We’re glad to hear you had an enjoyable ride, especially after returning to bus travel after so many years. It’s great to know the journey provided a comfortable alternative for you over a long distance. Thank you for choosing us, and we look forward to serving you again. -OH.
我乘坐灰狗巴士的旅程是一次平静而平静的旅程，我很喜欢巴士上的风景。巴士司机非常有礼貌，确保每个人都知道他们要去哪里、哪个站以及换乘。我一定会推荐大家乘坐灰狗巴士，价格非常合理，安全高效，让您安心乘坐巴士出行……
We’re pleased to hear your trip was calm and enjoyable, and that the scenic ride added to your experience. It’s great to know our driver’s courtesy and clear communication made your journey smooth and reassuring. Thank you for choosing us, and we look forward to welcoming you again. -OH.
我希望看到短途旅行的实惠巴士票价。并看到更多的国家巴士中心开放更长的时间，而不会在恶劣的天气条件下被赶出，尤其是在不得不旅行这么长时间之后。我想看看更多巴士工作人员的行李。
巴拿马城海滩的浴室已关闭数月。这给旅客带来不便。这需要立即改变。谢谢
Thank you for your feedback. We’re sorry for the inconvenience caused by the restroom closure in Panama City Beach. We understand how important this is for travelers and will ensure your concern is shared with the appropriate team for prompt review. -LS
巴士司机非常安全、准时、专业。
Thank you for your kind words! We’re proud to have such safe, punctual, and professional drivers delivering great service. -LS
一尘不染的巴士，专业而有礼貌的司机，出行如此轻松！强烈建议您下次旅行时使用这些巴士！
We’re glad to hear that you enjoyed such a smooth and easy travel experience. It’s wonderful to know the cleanliness of the bus and the professionalism and courtesy of the driver made a strong impression. Thank you for your recommendation and for choosing to travel with us.
灰狗是最好的旅行方式/弹性巴士
We’re glad to hear that you consider Greyhound and FlixBus a great way to travel. Providing convenient, comfortable, and reliable service is always our goal. Thank you for sharing your positive feedback and for choosing to travel with us. -OH.
Thank you for the 10/10 rating! We're thrilled to hear you had such a great experience. We truly appreciate your support and look forward to serving you again soon. -LS
非常简单、非常实惠、舒适
We’re glad to hear that your experience was easy, affordable, and comfortable from start to finish. Providing convenient and cost‑effective travel options is very important to us. Thank you for sharing your feedback and for choosing to travel with us. -OH.
我在灰狗的经历很好，客户服务很有帮助，很有礼貌，他们很随和，但有界限。 总体而言，灰狗是可靠的交通来源
Thank you for your feedback. We’re glad you had a positive experience and found our team helpful and courteous. We appreciate your trust in Greyhound as a reliable transportation option. -LS
我的 Flixbus 体验很好。价格实惠。真皮座椅很舒服。 无线网络可以用，行程很直接，短暂停留。
Thank you for your feedback! We’re glad you enjoyed your ride. We appreciate you traveling with us and hope to welcome you again soon. -LS
公交车晚点近2小时，车上没有充电口
Thank you for sharing your feedback with us. We sincerely apologize for the delay of nearly two hours and the inconvenience caused by the lack of charging ports on the bus. We understand how important punctuality and onboard amenities are to our customers, and your comments help us identify areas that need improvement. We appreciate you bringing this to our attention and for choosing to travel with us. -OH.
由于机械问题，我从圣路易斯到塔尔萨的灰狗之旅延误了近三个小时。 技术问题可能会发生，但延迟期间的沟通很差，并且常常增加而不是减少不确定性。乘客收到的明确信息很少，合理的问题并不总是得到专业的处理。 旅行结束后，我联系了客户服务并提供了延误的文件。灰狗承认迟到，但拒绝任何形式的补偿或善意姿态。 我最终到达了目的地，但严重的延误、沟通不畅以及缺乏客户服务恢复的结合使这次经历令人失望。
Thank you for sharing your concerns about the inconvenience you have experienced while using our services. We apologize for the delay in replying to your email and the inconvenience caused during your trip. We have contacted you by email to provide additional assistance regarding your concerns. -OH.
由于脑出血而导致视神经受损——灰狗让我能够再次独立长途旅行。这次旅行是为了看我儿子在德克萨斯州结婚。
We’re truly honored to hear that Greyhound helps you travel independently again, especially for such an important and meaningful occasion as your son’s wedding. It’s wonderful to know you felt comfortable making this journey, and we’re grateful to have been part of such a special moment in your life. Thank you for sharing your experience and for choosing to travel with us. -OH.
共 203 条符合条件的评价
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