灰狗的标志性品牌是北美经济实惠的长途旅行和独特的全国网络的代名词。 Greyhound Lines, Inc. 成立于 1914 年，是最大的城际巴士运输提供商，拥有现代化、环保的车队，为北美 3,800 多个目的地提供服务。它已成为美国的标志，每年为美国和加拿大近 1800 万名旅客提供安全、愉快且价格实惠的旅行。
以上内容由商家自行提供，未经平台核实。Greyhound Bus（www.greyhound.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 203 条用户评价，属于旅游度假分类，口碑一般。评价两极分化：55% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 21% 的差评；评价主要围绕价格、客户服务。数据最后更新于 2026-08-12。
在评估 718 条评论后，大多数评论者对他们的整体体验感到满意。许多消费者指出，票价非常实惠，是长途旅行的绝佳选择。人们经常形容他们的巴士旅行顺利、舒适，车辆经常准时到达。乘客经常称赞专业且有礼貌的司机，他们确保每个人在整个旅程中都感到安全且消息灵通。 然而，一些人提到了糟糕的客户服务和各个车站的工作人员不乐于助人。每当出现意外的旅行问题时，旅客还会遇到令人沮丧的延误、错过转机以及粗鲁行为。客户对联系代表寻求预订问题或投诉方面的帮助感到沮丧。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。我的体验之所以成功，是因为时间安排的准确性。司机还提供了如何保持彼此相邻的信息……
We’re glad to hear the accuracy of the schedule and the driver’s clear communication made your trip a success. It’s great to know these details helped create a smooth and coordinated experience for you. Thank you for choosing us, and we look forward to serving you again. -OH.
很棒的骑行和司机！
We’re glad to hear you had a great ride and that our driver made a positive impression. It’s wonderful to know your experience met your expectations. Thank you for choosing us, and we look forward to serving you again. -OH.
我们很快就在到达时间之前到达了那里。巴士上挤满了人，司机很有礼貌，吹气通知乘客然后停下来。我意识到很多人也使用灰狗巴士，我很感谢这种交通方式。我乘坐灰狗往返休斯顿。价格也非常实惠。我喜欢整整一周的同一时间旅行。
We’re glad to hear your trip was quick and even ahead of schedule, and that our driver’s courtesy and communication helped manage a full ride smoothly. It’s great to know you found the service reliable and affordable throughout your travel to Houston and back. Thank you for choosing us, and we look forward to serving you again. -OH.
司机非常准时。巴士也非常干净，状况良好。我感到很安全。
We’re glad to hear your trip was punctual and that you felt safe throughout the journey. It’s great to know the cleanliness of the bus and the driver’s professionalism made a strong impression. Thank you for choosing us, and we look forward to serving you again. -OH.
因为从芝加哥到密尔沃基的单程票价为 60 美元，价格太高
We understand your concern regarding the pricing for your trip from Chicago to Milwaukee. Your input is valuable and helps us better evaluate how we deliver affordability across our routes. Thank you for choosing us, and we hope to provide a better experience on your next journey. -OH.
马里兰州巴尔的摩的接送地点混乱且卫生间设施不人道。
We’re sorry to hear about your experience at the Baltimore location and understand how frustrating that must have been. Your feedback about the pickup conditions and facilities is important and helps highlight areas that need improvement. Thank you for sharing your experience and for choosing to travel with us. -OH.
司机和座椅都很舒服。
We’re glad to hear you found both the seating and driver to be comfortable during your trip. It’s great to know these details helped make your journey more enjoyable. Thank you for choosing us, and we look forward to serving you again. -OH.
五星级的服务和体验。 谢谢你们让我的旅行非常舒适。 我将来会使用你们的服务。
We’re pleased to hear you had a comfortable trip and a 5-star experience with us. It’s great to know our service met your expectations and made your journey enjoyable. Thank you for choosing us, and we look forward to serving you again in the future. -OH.
我因神经病而完全失明，这给我带来了困难，但 Flix 的工作人员从一开始回到家就令人愉快、安全、放松，优秀的员工愿意提供帮助！低廉的价格让我能够时不时地离开，然后在特殊场合回家！谢谢弗利克斯！
We’re truly pleased to hear that our team provided you with a safe, comfortable, and supportive experience throughout your journey. It’s especially meaningful to know our staff’s care and assistance made a positive difference for you. Thank you for choosing us, and we look forward to serving you again in the future. -OH.
超级不靠谱。 我回家的巴士被取消了两次。 第一次被取消时，我可以选择重新预订。 我从来没有收到第二辆巴士被取消的通知，直到第二辆巴士预定出发后我才在巴士站下车。 我找到了不同的回家方式，并被告知我只能获得 20% 的退款。 难以置信。
他们很准时，司机很负责，解决了所有问题，平静的旅行
We’re pleased to hear your trip was punctual and smooth, and that our driver’s responsibility and problem-solving made a positive impact. It’s great to know you experienced a calm and comfortable journey. Thank you for choosing us, and we look forward to serving you again. -OH.
如果我能给负星我会的！绝对恶心的车站和公交车！车站里有蟑螂和老鼠。公交车上有跳蚤！！！！他们想为我取消的旅行提供优惠券而不是退款！我永远不会再使用这项服务。我需要优惠券做什么？所以他们从我这里得到了半程免费的 440 美元，而且服务很糟糕！我不建议使用这项服务！如果我可以发布视频和图片，我会的！
Dear Passenger, Thank you for taking the time to provide the feedback related to your recent trip with Flix. We are genuinely sorry to hear about your recent experience with FlixBus. We can confirm that the case resolution was in accordance to our Terms and Conditions, which you agreed to upon booking the ticket. We regret that we could not meet your request this time. If you have any further concerns or if there's anything else we can assist you with, please feel free to let us know. We completely understand your reluctance to travel with us again, but we hope you might reconsider in the future, allowing us the opportunity to demonstrate our commitment to providing a reliable and comfortable travel experience.
巴士司机本身很棒，但灰狗的运营和缺乏客户支持让我完全陷入困境。我的旅程开始时延误了两天，因为灰狗完全取消了第一趟巴士，迫使我自掏腰包支付酒店房间费用，而公司完全没有经济援助或补偿。更糟糕的是，在今天的旅程中，一名乘客在车上出现了严重的医疗紧急情况（癫痫发作）。虽然医疗紧急情况难以预测，但延误导致我们迟到了中转站。我们的接驳巴士已经开走了，没有我们。由于灰狗尚未回复我的支持请求，我再次被困在一个没有钱的车站，试图弄清楚如何完成我剩下的旅程。企业客户服务缺乏责任感和沟通是完全不可接受的。
巴士超级干净。巴士司机非常出色。很有礼貌，小心搬运行李。
We’re pleased to hear you appreciated the cleanliness of the bus and the excellent service from our driver. It’s great to know their courtesy and care with baggage made a positive impact on your trip. Thank you for choosing us, and we look forward to serving you again. -OH.
很热，只有一半的巴士有空调。巴士上没有厕所，充电插座也无法使用。
我的旅行很实惠，克拉克斯维尔的接送地点很棒（安全，有很多可用的停车位等），而且也很方便！
We’re glad to hear you found your trip affordable and the Clarksville pickup location safe and convenient. It’s great knowing the ease and accessibility of the stop added to your overall experience. Thank you for choosing us, and we look forward to serving you again. -OH.
通过网站预订非常简单。该应用程序可让您轻松跟踪您的行程。我们的司机非常友好、乐于助人且专业。我已经很久没有坐教练了。我可能会重新投入其中。
We’re glad to hear the booking process and trip tracking were smooth and convenient for you. It’s wonderful to know our driver’s friendliness and professionalism made your journey even more enjoyable. Thank you for choosing us, and we look forward to welcoming you on board again. -OH.
在灰狗巴士上订了票，但由于计划有变，不得不在出发前 2 天取消。然后我发现当信用卡账单达到时他们不提供现金退款，我对此进行了调查。 我刚刚检查了他们的网站并设置了一个新的行程来检查。 没有提到不退款！他们寄出了一张票价 35% 的退款券。 永远不要计划和他们一起旅行，所以这是没有价值的。
Dear Customer, Thank you for reaching out to us. We appreciate your feedback, and we have reached out to you directly in order to handle the case internally. If you have any additional details or concerns, please feel free to share them. We look forward to hearing from you!
我为 2 个孙子（17 岁和 20 岁）买了 2 张从阿拉巴马州飞往路易斯安那州的机票。 我选好时间后就买了票。当他们寄给我门票时，上面的时间是错误的。我不知道这是一个小故障还是什么，但我试图改变时间，但它取消了它。 我花了 184 美元买了这些门票，他们给了我一张 48.18 美元的代金券。他们可以塞掉那张代金券，因为这是我第一次也是最后一次使用灰狗巴士。他们让我的孙子们在 10:05 到达莫比尔，并在 2:15 离开莫比尔。他们根本不可能半夜去莫比尔。我对他们的处理方式感到非常失望。我告诉他至少 15 次，我不是取消订单的人，但我所说的一切都没有帮助他做正确的事。对不起公司了！！！！
度过了一次非常愉快和舒适的旅行。司机非常有礼貌，乐于助人
We’re happy to hear you had a comfortable trip and that our drivers provided courteous and helpful service throughout your journey. It’s great to know your experience met your expectations. Thank you for choosing us, and we hope to serve you again soon. -OH.
共 203 条符合条件的评价
FlixBus
Intercape
Priceline
Uber
CheapOair.com
Temu
Motel 6
Tripadvisor