太糟糕了！我们在两周前从 Living Spaces 购买了床和床垫，但至今仍未收到订单。我们的配送已经被取消了两次，一次是在实际配送当天，又一次是在预定配送的前一天。
整个体验非常令人沮丧。沟通不畅，客服毫无帮助，似乎没有人能提供准确的信息或解决方案。花了这么多钱，我们期望得到更好的服务和可靠性。
到现在，我们仍在等待已经付款的家具。对 Living Spaces 处理这种情况的方式感到非常失望。
更新：今天他们又毫无预警地取消了我们的订单！！！！！！最糟糕的公司。不要从他们那里购买任何东西。
Our experience with this furniture store was extremely disappointing and unprofessional. We purchased furniture from them twice, and both times there were problems with our orders. Instead of trying to help or find a real solution, it felt like they simply did not care about keeping us as customers.
Every time we picked out a furniture set, there was always an issue — either the item was suddenly unavailable or we were told it would take weeks to arrive. The manager made very little effort to assist us or make things right. Their only “solution” was to try to push us into buying different furniture that was completely out of our budget and not even close to what we wanted.
It honestly feels like their business strategy is to get customers to return furniture so they can pressure them into spending more money each time. And if you decide to cancel your order, they keep a large portion of your money and charge unnecessary fees. It feels unfair and very dishonest, especially toward new customers.
The customer service at the Selma location was rude, careless, and very unprofessional. After our experience, I can understand why they already have so many negative reviews. I would strongly recommend people think twice before shopping here.
Ashley Furniture Industries
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