Onlymaker Fashion Technology Co., LtdWe focus on women's pursuit of Sexy Look and requirements for Comfort. Each shoe is carefully hand-crafted to bring you comfort and style. Each item goes through strict sampling prior to being manufactured. Comfort and quality are of utmost importance to us. Our shoes are adventurous, inspirational, and are styles you can win compliment. We are always looking for trendiest and classic styles comfortable shoes to help our customer to stand out from the crowd. Whether it's a for a prom, fancy parties,wedding,holiday,a special date,or just your daily wear, we have it all.
Onlymaker（www.onlymaker.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 342 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：66% 给出 4 星及以上，同时 29% 打了 1 星；商家回复了 5% 的差评；评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the impressive variety of footwear available, particularly noting how well the shoes cater to different sizing needs. Customers frequently praise the stylish designs, comfortable fit, and overall durability of the purchased products. Consumer support is widely described as responsive and exceptionally helpful, assisting people quickly with sizing questions or order corrections. However, some customers also noted frustrating issues regarding incorrect sizing and significant delivery delays. A few people mentioned difficulties with return policies, reporting unhelpful support when attempting to resolve product discrepancies. Reviewers occasionally experienced communication gaps and felt disappointed when expected items did not match their original orders.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。I bought a pair of red boots, the boots were not my size and were not leather or wooden heels, the fake leather was fading, I started the return process followed all the instructions took the photos and sent the email with the order number and receipt, I sent everything they asked of me and they never responded to any other email I sent! I will never use this company and I’m gonna post it to my instagram where I have 75,000 followers and 20,000 on Facebook
Scam. Only sent half the order. They never return emails. I'm still waiting on the second pair they claim to have sent. They are fraudulent liars.
I ordered from this for the first time. I never received my shoes. I never received a refund even though I sent attachment saying that my shoes were sent back to the warehouse and I still have not gotten a response nor have I gotten my shoes and I ordered those shoes over a month ago.
Ordered a pair of boots on May 30. Still haven't received product. They were quick to take the money out of my account. First time ever using this company and will never again. Will not be recommending anyone else to use the company. Very disappointed in the overall experience.
I am so hurt I ordered four pairs of shoes from them. One pair THEY sent in the wrong size I had to pay to return. Did not get reimbursed. They were pretty unpleasant about it, but they did send the right size Eventually. The other size I ordered in the wrong size, that was my error. They gave me a return address to send them to in Jamaica, New York. I sent it along with tracking which I was able to see it made it there safely and they completely stopped responding. They took my money. I never received my shoes I went on Instagram and started commenting on their post to get some attention , and whoever runs their Instagram account says “ I’m sorry this happened to you. Give me your order number so we can fix it” when I went to email them my order number they blocked me. I waited several months and then emailed them back and they have not responded. They literally took my money and kept the shoes. I know they have inventory. I know they can see that they have an extra pair of shoes, they just don’t care.
I had ordered the wrong size size shoe I immediately emailed them told them to change the shoe size for me and they did it for me I’m very greatful for that
The Shoes will fall apart after a couple of wears, they are very cheaply made. Only maker will not respond to any messages and will not refund my money. 100’s of dollars out of pocket. Every pair has had to be repaired or thrown out. The last 5 pairs arrived faulty or damaged and they would not answer or refund. Find another alternative.
The shoes were advertised as men's 11. Unless you feet are 3 inches wide they are not men's size. The return policy is ridiculous. I paid 30 bucks to return a pair of 55 dollar shoes. I do not recommend this company to anyone. Extremely disappointed.
I ordered a very lovely pair of shoes except they do not fit. THe return label on box had name of Monica at and address in 3646 S. Wolcott Ave, Chicago, Ill. No receipt in box. Contact Only maker re return not realizing this was a scam. I have several email and no record seems to be with Only makers account services. So after a Google search I located Monica at the address in Chicago with word SCAM at beginning of post that had her name an listed the address. So I sent a note to Only Maker svc with that info this is after I have send photos of box address label shoes top and soles showing no wear. So I will never orders online from them again as this person must spend all day scamming various companies as well as OnlyMaker. So sad as I will not receive a refund and I am a bit irritated. Gloria guzman Dallas, Tx
HORRIBLE. SHOES MADE WAAAY TOO LARGE FOR SIZE AND THEY WONT PROVIDE A RETURN LABEL. I MUST OAY $28 TO RETURN A $49 PAIR IF SHOES. MY FIRST AND LAST TIME
Bought boots through Onlymaker. It took 3 months for them to arrive and they were so much smaller than the size I ordered even though they were marked the correct size. I had to mail back and eat the shipping charge which means I paid $25 for boots I don't own. Terrible company, terrible customer service.
4/28/24: I really appreciate the fast and thorough customer service. I was corresponded with over email and assisted with a pertaining issue to my shoe size. Onlymaker did not just help me rectify the issue, they assisted me in understanding how to properly size my foot to their shoes. I am greatly satisfied with their service, and I really hope their quality matches their professionalism. I look forward to my package arriving, and I have very high hopes for this company thus far. Five stars. Update 5/13/24: They told me based on the foot guide they gave me that I was a size 13US. I measured my foot with a measuring tape on a piece of paper down the damn centimeter anticipating my stiletto red heels and black heels in correct sizing. I got delivered my black pair and it was incorrect. I am a men’s size 13, sometimes 12 if the shoes run big (I am 6’7 for reference with fairly narrow but long feet). This means I should’ve been sized a size 15 by their standard. However throughout very specific and detailed explanation of my own, they had reassured me that I am a size 13. They told me they corrected my initial purchase of size 15 US to size 13 once I sent them my foot measurements. I received the shoes and they reeked of chemicals I can’t describe, like formaldehyde or something similar. They have been sitting two weeks and smell no different. Something you do NOT want to be putting your foot in. The shape is somewhat deformed inward around the heel and is not the best build quality, but I suppose the price reflects that. They were extremely tight to test fit and are impossible to wear, probably a men’s size 10.5 or 11 US. It took a week after receiving the shoes to get a response about returning them. I learned I need to pay return shipping for an exchange. Even though it is THEIR fault I have a wrong size, I still have to pay again for their mistake. I also have continued to message about my red heels which I am returned no reply. It is likely that after two weeks later of receiving this pair, that I will receive the red pair incorrectly sized, and will have to pay again for a return. The minimum response time is at least a day to three days per email. Usually around 1 AM US west coast. They clearly have no clue how to communicate, rectify, or determine a solution or even a problem regardless of why or how. The customer service is plainly terrible (you will experience this if you have any issue) and I do not suggest this company for a fast, efficient, quality, or even healthy product. Every bar that they were supposed to hit, fell far short of my basic expectations of a simple red gloss 4” stiletto, and a black gloss 3” high heel. It is not that hard to produce a good product for a fair price. Disregarding quality and customer satisfaction seems to be their selling point and it is reflected in many occurrences in my correspondence with them about these concerns. I don’t want to be the person that complains, because I am pretty mellow. I usually can give others the benefit of the doubt, however I think it should be noted for all those looking to purchase from this company what to expect. Good luck, and girl get some good shoes somewhere else. Surely not from here. 1 star. Glad I could at least help those reading this to not commit the same mistake as me. 100$ vanished into the breeze.
I received a pair of boots that didn't fit and were hurting my feet. I have been dealing with trying to get a refund for ages. I took photos of the boots sent them in...paid for them to be returned. They have had them since April 9th and it's now the 23rd and I still don't have a refund. When I contact customer service I am told to send photos of the boots. It's like no one there knows what they are doing. Deplorable
Do not trust this company, the quality is some of the worst I’ve seen. They took weeks to respond to me about a return and finally when they did, they said I would need to pay for return shipping and the restocking fee is 80% of the total purchase. That means, I’d only be getting 20% of my money back and have to pay $20 for return shipping. That would cost me more money to return than what I spent on the shoes to begin with.
I purchased white boots from them in December for an all white party. I had to attend the end of January. I’ve been going back-and-forth with them for months to get a a full refund. I finally hear from them months later, and they are requiring me to pay for the shipping label to return the wrong boots they sent to me. This is ridiculous. They made the mistake. My receipt says white boots they sent me black boots. I would not shop at their store ever again and I advise you not to either.
I've ordered from this company at least 4 times & I've never had an issue until now. Unfortunately, with my most recent order Onlymaker used a company called UniUni to deliver them. UniUni carelessly left my package out in the open which resulted in my shoes being stolen. I've been in contact with Onlymaker via email for over a week now with little to no communication or help on their part. All I'm trying to do is either get my shoes redelivered or recieve a refund & it seems like they're not at all interested in helping me (a loyal customer) find a solution. I don't think I'll be purchasing anything else from them in the future.
Beyond disappointed and angry at the company for a lack of transparency on their website! I ordered a pair of shoes a few weeks back for a event that I have coming up this weekend but do to the lack of information regarding the Chinese new year and no orders being placed, updates on delayed delivery times, or final warning when purchasing shoes from the store website! I now have to find a last minute replacement for my event now! I am highly disappointed and strongly consider many to looking into their holiday seasons before purchasing!
Great selection of styles but shoes are terrible quality. My pair fell apart on the first wear. I got them repaired and now the sole is peeling off after the fourth time wearing them. At least my local shoe repairer is getting some money out of my purchase.
December 8 2023 I ordered white boots for an all white event January 28th. I received black boots December 28th. I emailed and offered to return the wrong colored boots they sent me and receive a refund. As of today February 2 2024 I still have NOT heard from them. So I missed having white boots for my event and have another pair of black boots- that I never ordered 😡
Very helpful and understanding. Also very quick response time. They are very down to earth and will help the best that they can to make sure you are satisfied. I wanted to add an update. I ordered from them again once they got the money they did not give any updates on the order until asked and when I did message them they made it seem like I was bothering them. I got 1 shoe out of the 4 shoes and since I ordered it they have been telling me 7-10 business days. We are approaching the 10th day and still no tracking number.
共 342 条符合条件的评价
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