RAPYD PAYMENT SOLUTIONSPayments and Payouts for Every BusinessLiberate global commerce with the payment provider that gives you all the tools your business needs to accept, send and manage payments everywhere. From Fortune 500s to ambitious technology upstarts, Rapyd is the payments solution provider that makes it easy to get started fast and grow your global reach.Why Rapyd?Higher Authorization Rates: Up to 97% authorization rates mean fewer declines and more revenue.Fast Onboarding: 80% instant approvals.More Payment Methods: A principal member of Visa, Mastercard and Amex with hundreds of payment methods accepted globally, including stablecoin payment solutions.Use Rapyd ToAccept Credit and Debit Cards: World-class payment gateway solutions and direct Visa and Mastercard Acquiring in Europe, the UK, LATAM, Hong Kong and Israel.Offer Alternative Payment Methods: Apple Pay, Google Pay, stablecoins, bank transfers, real-time payment networks, popular eWallets and more.Send Payouts: Rapyd’s unmatched payout network connects you to 190+ markets and more than 120 currencies with bank transfers, real-time payment networks, instant card payouts and stablecoins.Create Multi-Currency Business Accounts: Rapyd provides the best business account solutions for global money management, including the ability to create multiple accounts, sub-accounts and local account numbers in 40+ countries.Issue Physical and Virtual Cards: Rapyd’s multi-country card issuing API gives you the ability to issue your own pre-funded cards..Frequently Asked QuestionsWhat Industries Does Rapyd Support?Rapyd can onboard clients from a wide range of industries and use cases. We also have robust support for independent sales organizations (ISOs), payment facilitators (PayFacs), independent software vendors (ISVs) and referral agents.Rapyd’s Payment Gateway, Direct Card Acquiring, Payouts and Multi-Currency Business Accounts are ideal for: B2B, eCommerce, Marketplaces, iGaming, Online Gaming, Creator Platforms, Online Trading, Forex, Digital Goods, Crypto Exchanges, Online Travel and more.Rapyd's in-store POS payment solutions are ideal for retail, services, hospitality, restaurants, travel and leisure, and gyms and membership organizations.What Countries Does Rapyd Support?Rapyd can onboard new merchants from the UK, Europe (EEA), LATAM, APAC, and Israel. We allow merchants to accept and send payments worldwide from more than 190 countries and in over 120 currencies.What Payment Methods Can I Accept?Rapyd supports hundreds of payment methods, including credit cards and debit cards, digital wallets, bank transfers, stablecoins and digital cash vouchers.What Integration Options Does Rapyd Provide?Rapyd has no-code, low-code and API options. Get started quickly with our plugins, payment links and virtual terminals. Create customizable and secure checkout experiences with our hosted checkout and developer toolkit, or integrate directly with our powerful API.Is Rapyd a Payment Gateway?Yes, Rapyd can provide your payment gateway. You can also add Rapyd Card Acquiring to your existing payment gateway. With pre-built integrations to the most popular Gateways, Rapyd makes it easy to get started no matter your payment needs.What Makes Rapyd the Best Payment Solution Provider (PSP) for My Needs?Rapyd is the best PSP for businesses that value:High Conversion Rates: We are a top Visa and Mastercard acquirer with some of the best conversion rates globally, which consistently outperform global benchmarks.Fast Onboarding: Rapyd's AI-enabled onboarding can approve new clients in minutes. That means merchants start transacting faster and partners earn new revenue quickly.80% of approvals are completed within 24 hours97% of approvals in under 48 hoursRated 9.7/10 for onboarding speed by partnersFast, Flexible Settlement: Settle daily in your preferred currency, including stablecoins.End-to-End Payment Solutions: With online and in-store payments, payouts and global accounts, Rapyd provides end-to-end, global payment solutions.
Beware of the services which are using Raypd as their payment and financial proccessor. There is a scam hazard!
Rapyd is the financial service provider behind Viber Pay and they encourage users to add money to their account in order to transfer money or send money to friends. After verification by ID card, the top-up also works, but the account is then blocked and support no longer contacts you. Viber/Rapyd keeps the money and does not contact you any more. Viber keeps saying that RAPYD is responsible for the finanical services behind and they cannot do anything and someone from Raypd has to have a look into this. Well 30 days and counting...
Also contacted Rapyd by mail directly: No answer. The website for filing a claim inside their T&C for Rapyd Pay even does not exist (404 error...).
The only solution is to report the incident to the credit card company and get the money back that way. AVOID THE VIBER PAY FUNCTION AND ALL SERVICES RELATED TO RAPYD AT ALL COSTS.
Nothing like this happens with any other provider, be it Joom, Verse or Vivid.
High risk of scam, I also reported the incident to Apple and the EU Online Dispute Resolution.
Rapyd 回复2023-02-02
Hi David,
I am sorry to hear about the negative experience you have encountered. Thank you for sharing your feedback with us. I will forward it to the relevant team to improve our service.
Please note, and as stated in our Merchant Agreement-Rapyd is obligated to comply with strict regulatory requirements which can often cause delays in the receipt of funds. Rapyd holds a portion of your funds for a fixed period of time to take into account potential chargebacks from your customers.
We would like to take a second look at your account from our end. Please email our support team [email protected] with 'Trustpilot Review' in the subject line.
They are scammers, They closed my account back in September and hold my payments for four months and I was told that the payment will be deposited on January 20th. I am waiting for them but they are not giving me my money even after over four months now. I have sent them hundred of emails but I am not yet successful in getting my payments.
Update 26 January
I have sent them multiple emails at support centre but in reply they are telling to sent us again, just giving me lollipops. My payment was already on hold for over four months, you can’t hold it for anymore time. Not solve my issue yet
Update after sending email with subject line “trustpilot review”
“ Dear Valued Customer,
We apologize for the inconvenience caused.
While we are building a global platform, we hope to be helpful to businesses worldwide.
After some review, we came to the conclusion that your business model cannot be supported by Rapyd for the enclosed compliance reasons.
If you have already started accepting payments, our financial department will contact you to settle the funds stored in your Client Wallet back to your bank account.
If you have not yet added a Bank Account for settlement, please log in to the Client Portal and go to "My Account".
We hope you find a partner that fits your needs better.”
This even more horrible experience. My account was closed 128 days ago and the payment was supposed to be deposited on 20th January. But still they are telling we can’t support your business. Even I have not asked for account I need my money which is on hold for more than 4 months. I lost my mental health while working with them.
Rapyd 回复2023-01-26
Hi Aless,
We are sorry to hear you have had a poor experience with Rapyd. Rapyd is obligated to comply with strict financial regulations which can cause a delay in receiving your funds and we hold the funds for a fixed period of time since we take into account potential chargebacks.
I would be happy to further assist you to check your account status, however, I am unable to locate your contact details. Please escalate your request again to our support team at [email protected] with the subject line "Trustpilot review".
Thank you
Today, I received an email from Rapyd stating that they cannot support “my business model”. My business model being a jewellery boutique that sells online, btw.
I tried to contact their customer support to understand what’s going on, and they did not bother explaining me what exactly was wrong with my “business model”.
My IT team worked months long to integrate Rapyd into my e-commerce website. Two weeks before Valentine’s Day, the time I could sell the most jewellery, Rapyd cripples me.
Now I have to pay much more to IT guys for a new KYB system.
Do your company a favor and void this unprofessional and uncooperative Rapyd.
Rapyd 回复2023-01-26
Hi Osman,
Thank you for sharing this feedback with us and I apologize for the negative experience you have encountered with Rapyd. I will share this feedback with the relevant team. We cannot give an exact reason for not accepting your business, but based on certain variables, we concluded that we are unable to provide you with the service you need.
I understand that this is not what you have hoped for and I apologize for that. Wishing you best of luck with your business!
Rapyd has stolen more than USD 300k. Support is not replying, account manager is not replying, Rapyd finance team is not replying. Previously made the payouts with 3-4 month lag arguing that they have some problems with the commission calculation. The company seems to be default - although attracted lots of investmens. Should be carefully investigated by the Schemes and the regulators.
Rapyd 回复2023-01-26
Hi Brian,
I am sorry to hear about your negative experience and frustration with us. It is important to mention that Rapyd doesn't steal money- we hold a portion of your funds for a fixed period of time to take into account potential chargebacks. You can read more about this in our service agreement.
We would like to take a closer look at your account again- can you please email us at [email protected] with email subject line "Trustpilot Review"
Thank you
Biggest scammers of Israel, I do not understand how their humanity allows them to do these kinds of Karmas.
Blocked my reserves funds since 2021, they promised to release in 6 months, until Jan 2023, I have not received a single cent from them.
Whoever is reading this, let us black list them on all the portals that we can. I am starting it today, let us all join on Linkedin first.
Lets bring down these f**king scammers.
Let us show them what is it to scam decent merchants.
I am very sure that they are scamming their investors as well. Losers you are going down starting today.
Rapyd 回复2023-01-22
Hi Carlos,
I am very sorry to hear about the inconvenience you have experienced with our service.
Our support team will be happy to take a closer look into your account and to review as to why you haven't received your funds. Please note, and according to the merchant agreement, that we hold funds for a fixed period of time since we take into account potential chargebacks. You can email your request to [email protected]
Thanks
Totally, scammers, they declined by kyc after being told on the phone that my business was supported and now they will not pay out funds and stole my money. do not trust are use these guys because you will not get anything from them. multiple emails and even calls but still nothing
Rapyd 回复2023-01-12
Hi Kaz,
We apologize for the negative experience you are having with our service. Rapyd holds funds for a fixed period to cover any future chargebacks.
We will be happy to take a closer look at your account again- please email [email protected].
Rapyd sucks and they know it. We know it now. And i think you should know it. Or alternative title : 63% - 1 star reviews.
September 2022 - When it seemed to work ..
September 2022 - When it seems to work .. We started to build with Rapyd.
API on 29 september 2022.
This is 3 months ago. Then i provided All compliance info and all information about the business model for our company. Which is paying content creators .
Nothing adult.
Nothing gambling .
Nothing illegal.
Nothing special ...
Because we want to build a payout system for our members. Our developers build it in sandbox and it all worked fine. Finished in no time ! I had to deliver all credentials and all KYC stuff. No problems there send it but never got any reponse.
And there it started .
Or actually it ended.
Please Rapyd can we go live we build a piece on your so much advertised super API ?
No answers for weeks.
Not on KYC process either.
Not any form of communication.
Let me check Trustpilot ....
Ok then i let them know...
I posted my question to a few Linked IN profiles on a sunday morning. (?!)
Of course i knew this is never gonna really work anymore.
But after posting 10 profiles with my questions i got a telephone call.
Nobody replied of course (!) but a phone call happened !
I am always wondering why a CEO who i contacted as well ignore this and just not give one simple sentence reply ? Does an Ivory tower has no windows ?
Maybe it is gonna work this time ? They called ..
A lot of email exchange. Apparantly they knew nothing and they tell me our application will never gonna work. How we can build it on your API ?!
But they will make a solution for us as good customers.
I felt been taken so seriously.
At last there was any form of communication.
Henkjan ! Yes dear ? Check Trustpilot . Why ? This company is finally working with us.
Ok let's take a sneak peek ...
December
We now only have to do KYC and then you are good to go.But you have to wait a while this is not my department.
Ha ha ha !!
Let me check Trustpilot ?
Today this :
Your KYB form was Denied
We appreciate your interest in Rapyd and your KYB submission.
After thorough review, we came to a conclusion that your business model cannot be supported by Rapyd at this time, and we cannot continue to process your application.
We hope you find a partner that is a better fit for your needs.
Best Wishes,
Rapyd Compliance Operations
I rest my case here
On 10 January i got this email .
We provided all this info on 29 september 2022.
Rapyd 回复2023-01-12
Hi Henkjan,
I am deeply sorry and acknowledge the fact that you didn't experience a smooth onboarding with us. I will share this feedback with relevant stakeholders in the company to improve our services.
Unfortunately, due to compliance reasons it was decided that the business model cannot be supported.
Thank you for considering Rapyd and we wish you best of luck with your business.
They are scammers and thieves if you're thinking of using their services please don't. First, they will keep the 10% on every order but won't credit into your account ever. 2nd I made a refund to few customers money was deducted from my funds but never delivered to customers.
Rapyd 回复2023-01-09
Hi Hamza,
We apologize for the inconvenience you are experiencing. Please note that 10% is written in the merchant agreement and it is only held for a certain period in order to take into account potential chargebacks.
Regarding your second issue, I have escalated it to the relevant team and have them reach out to you for further investigation.
SCAM ALERT!
They stole my money and now they refuse to answer my messages. STAY AWAY.
Rapyd 回复2022-12-31
Hi,
We apologise for any negative experience that you may have had with Rapyd. Please note that Rapyd is obligated to comply with strict regulatory requirements which can often cause delays in the receipt of funds.
You can read more about it in our Merchant Service Agreement that Rapyd will hold hold a portion of your funds for a fixed period of time to take into account potential chargebacks from your customers-
https://www.rapyd.net/security-compliance/rapyd-services-agreement/
If you have any additional questions or would like to further investigate an issue, I recommend escalating again your request to [email protected]
They stole my money which is on hold. For each purchase they keep 10% for safety, now i dont have any problems but they dont give back my money. Stripe do hold also but for one or maximum two months. Rapyd just stole. And when they answer to these reviews always use same copy/paste text. Please read everyone this before start using this.
Rapyd 回复2022-12-28
Hello,
We are very sorry for any inconvenience caused.
Rapyd is obliged to comply with strict policies and guidelines which can cause delays in receipt of funds - for example, we will hold funds for a fixed period to cover any future chargebacks.
You can read more about this in our Merchant Service Agreement:
https://www.rapyd.net/security-compliance/rapyd-services-agreement/
If you have any additional questions or would like us to further investigate an issue, I recommend contacting [email protected]
This is a 100% scam company even though they pretend to be genuine...first, among all the services they offer, only one is working which is accepting of payment, note: they say: you will only be approve after you receive like $5000 and it reached more than 3 month. and once you start receiving payment they will block your account with no reasons. And trust me the money is gone forever...
This was never stated in their website...
I doubted other people review few months ago, now I am paying a big price because they have stolen my money
Rapyd 回复2022-12-27
Hi Sadik,
We are very sorry to hear about your experience.
Rapyd is obligated to comply with strict policies and guidelines which can cause delays in receipt of funds and Rapyd can also request for additional information concerning your company.
The funds collected during this time will be released following a final determination of your eligibility to collect payments. Please note that funds collected might need to be held for an extended period of time to take into account potential chargebacks.
For further information please take a look at our Merchant Service Agreement: https://www.rapyd.net/rapyd-services-agreement/
If you have any additional questions or would like us to further investigate an issue, I recommend escalating your request to [email protected]
They closed my account unconditionally and did not send my pending money. After 120 days they said it would come to your account, but it didn't.
I will solve my problem legally.
Muking OU
Rapyd 回复2022-12-25
Hi,
We apologise for any negative experience that you may have had with Rapyd. Please note that Rapyd is obligated to comply with strict regulatory requirements which can often cause delays in the receipt of funds.
You can read more about it in our Merchant Service Agreement that Rapyd will hold hold a portion of your funds for a fixed period of time to take into account potential chargebacks from your customers-
https://www.rapyd.net/security-compliance/rapyd-services-agreement/
If you have any additional questions or would like to further investigate an issue, I recommend escalating again your request to [email protected]
I repeat once again, don't every try to touch this business. Customer support worthless. They just hold my funds for 180 days without any disputes. They approved my account and once I got orders they removed the approval of my account to send them invoices. I did what they told me and they decided today to hold my funds. I repeat this is a scam company I've never felt so betrayed for paying for customers products and having my funds being frozen for 180 days. I spit in your faces.
Rapyd 回复2022-12-19
Hi Vilmer,
We are very sorry to hear about your experience that you have encountered with Rapyd and the inconvenience caused.
As previously mentioned, Rapyd is obliged to comply with strict policies and guidelines which can cause delays in receipt of funds and Rapyd can also request for additional information concerning your company.
You can read more about it in our Merchant Service Agreement that Rapyd will hold hold a portion of your funds for a fixed period of time to take into account potential chargebacks from your customers-
https://www.rapyd.net/security-compliance/rapyd-services-agreement/
If you have any additional questions or would like to further investigate an issue, I recommend escalating again your request to [email protected]
Total Scammers ..
These motherf**kers Doesn't Reply on time or never gives your Answer properly. I have been waiting for past 35 days for my Settlements everytime i ask about my settlement they just ignore my questions. These motherf**kers are total scam. They're holding my 1000$ without any reason and never settled. Fu*k them ... Never use these motherf**kers ever ... I'm going to Sue them ...
Rapyd 回复2022-12-21
Hi,
We apologise for any negative experience that you may have had with Rapyd. Please note that Rapyd is obligated to comply with strict regulatory requirements which can often cause delays in the receipt of funds.
Similarly, Rapyd will hold a portion of your funds for a fixed period of time to take into account potential chargebacks from your customers.
For further information please take a look at our Merchant Service Agreement-https://www.rapyd.net/rapyd-services-agreement/
You can also contact our support team at [email protected] or submit a new ticket within your client portal: https://dashboard.rapyd.net/settings/support-center/open.
Should've read the other reviews before deciding to use these. Awful service all round. From taking ages to decide if they are going to approve me to some peoples payment methods not working. Also keeping my money for up to 180 days from the decline date for no reason. It's my money I wouldn't have been too bothered about the other stuff if they had just paid me what was mine when they said they would (within 8 business days) have since moved to another company who are MUCH MUCH better. Avoid these.
Rapyd 回复2022-12-14
Hi Daniel,
We apologise for any negative experience that you may have had with Rapyd. Rapyd is obligated to comply with strict regulatory requirements which can often cause delays in the verification process.
The funds collected during this time will be released following a final determination of your eligibility to collect payments. Please note that funds collected might need to be held for an extended period of time to take into account potential chargebacks.
For further information please take a look at our Merchant Service Agreement-https://www.rapyd.net/rapyd-services-agreement/
Great % transaction fees. Customer service on the rare occasion I need to use, is always there to answer my questions. Can accept Apple Pay, bank transfer etc from any country. Loved the fluid integration with shopify.
Rapyd Payments >> Stripe, Square, worldpayments etc
Rapyd 回复2022-12-07
Hi Rohit,
Thank your for leaving us your wonderful 5-star review. We really appreciate it and happy to hear that you are satisfied with our service!
Account activated very quickly and in few days we started the business with them and were able to receive credit-card payments. API was easy and straight forward to integrate. Were able to withdraw money without problems.
Rapyd 回复2022-12-07
Hi,
Thank you for leaving us this great review! We are happy to hear that you are satisfied with our services and that the API integration was smooth.
When it comes to customer service, this has to be one of the worst companies ever. I emailed so many times, I have created new cases all the time, all they do is ignore your emails and messages. Then I created a new email and pretended to be a new customer and they replied straight away. So I realised they are happy to keep my money and not pay money into my account. It’s ridiculous how bad the customer service is. Companies dealing with finance shouldn’t have bad customer service.
Because of this, I wasn’t able to receive my money which I needed really badly to keep my business afloat, and I had to close my business down. It resulted in a lot of stress, now I am having medical treatment because of this.
Never trust this company, I trusted them but it back fired of them holding my money. Now I am severely depressed and it caused a lot of hassle in my personal life.
Update:
As you can see Rapyd has given the same template response that I have seen on here. The email the recommended to email is the one I have emailed and been ignored. They are holding funds that should’ve been settled in my account.
This company is a scam, stay away from this company. I have contacted a couple of media outlets about my story and I already have interests. I also came across a few other people who have had a bad experience with Rapyd and lost their money.
Rapyd 回复2022-12-06
Hi,
We apologise for any negative experience that you may have had with Rapyd. Please note that Rapyd is obligated to comply with strict regulatory requirements which can often cause delays in the receipt of funds.
Similarly, Rapyd will hold a portion of your funds for a fixed period of time to take into account potential chargebacks from your customers.
For further information please take a look at our Merchant Service Agreement-https://www.rapyd.net/rapyd-services-agreement/
Have you tried contacting directly your Account Executive or our support team again? If not, please contact them at [email protected] or submit a new ticket within your client portal: https://dashboard.rapyd.net/settings/support-center/open.
Trash company. Not settlemend my money, and saying we're working interally to get you approve for 2 months. They are scammer please avoid them and don't use their services. I got approved but while I was selling they reverted it and told me I'm not approved and hold my funds. Don't ever think to use this company they are scammers.
Rapyd 回复2022-12-05
Hi Vilmer,
We apologise for any negative experience that you may have had with Rapyd. Please note that Rapyd is obligated to comply with strict regulatory requirements which can often cause delays in the receipt of funds.
Similarly, Rapyd will hold a portion of your funds for a fixed period of time to take into account potential chargebacks from your customers.
For further information please take a look at our Merchant Service Agreement-https://www.rapyd.net/security-compliance/rapyd-services-agreement/
Flatpay
Airwallex
Nuvei
https://stripe.com/payments/checkout
SumUp 
Checkout.com
Worldpay
Luxon Pay