Shipito

Thank you for your feedback. We’re sorry to hear about your frustration with the shipment process and the lack of available shipping options. We understand how concerning it is when a package cannot be released and when the system does not clearly indicate what needs to be corrected. Our team reviews shipments carefully due to carrier and customs restrictions, especially for certain product categories, which may affect available delivery methods. We appreciate you bringing this to our attention and encourage you to contact support so we can help clarify the specific issue with your shipment and assist in resolving it.

thanks for this feedback and review! :)

Thank you for your feedback! We're glad to hear your experience was flawless. We understand your concern about the shipping cost, and we continually work with our carrier partners to provide competitive rates and a variety of shipping options whenever possible. We appreciate your support and hope to serve you again soon.

Thank you for your feedback. We’re glad to hear your shipment arrived quickly and that the service itself was smooth. We’re sorry to hear about the unexpected delivery cost and understand how frustrating that can be, especially when the item type classification impacts the final price. We appreciate you sharing this experience and will pass it along to help improve transparency and guidance on shipping estimates.

thank you for leaving a review! We're glad to hear you enjoyed using Shipito!

Thank you for your feedback. We’re sorry to hear that the shipping cost for your package was higher than expected. We understand how important it is to have full transparency, and we appreciate your request for detailed weight and dimension information for verification. Your comments have been shared with our team as we continue working to improve clarity and customer experience.

thank you for this kind review! We really appreciate it! :)

We’re grateful for your review and glad you had a good experience with Shipito!

Thank you for letting us know, and we’re very sorry to hear this. We understand how concerning it is when a shipment does not arrive as expected. Please contact our support team as soon as possible with your tracking number so we can investigate the status and assist you in resolving this issue.

Thank you for your feedback. We’re very sorry to hear about your experience, especially regarding the missing package, lack of communication, and the delays you’ve encountered. We also understand your frustration with shipping costs and additional service fees, and we recognize how disappointing it is when expectations are not met. Your comments have been shared with our team for further review as we continue working to improve service reliability, transparency, and customer support.

thanks for leaving a review! We really appreciate it!

I’m sorry to hear about the lack of response and the uncertainty around your shipment—that’s understandably frustrating, especially over this length of time. When tracking goes silent like this, the best next step is usually to escalate the case directly with the carrier using the tracking number, as well as reopening the ticket with all details (shipment ID, tracking, and timeline) so it can be flagged for priority review. If you can share those details again through the support portal, it will help the team trace where the package was last scanned and determine its status.

thanks for this feedback and review! :)

thanks for leaving a review! We really appreciate it!

thanks for leaving a review! :)

Thank you for sharing your feedback, and we’re very sorry to hear about the delay and the frustration this has caused. We understand how stressful it is when shipments are held due to payment verification issues, especially after you’ve already provided the requested documents. This situation is not the experience we want for our customers, and we apologize for the lack of resolution and communication you’ve received so far. Your concerns have been shared with our support and management teams for urgent review so your case can be properly followed up and resolved as quickly as possible.

thank you for your feedback! At Shipito we try to remain competitive in pricing and continually alter based on carrier rates. Due to economic situations, carriers have raised their prices, affecting the shipping industry. If you have questions, please open a support ticket in your Shipito account and one of our agents will be more than happy to assist you directly.

Thank you for your feedback, and we’re truly sorry for the frustration and uncertainty you’ve experienced. We understand how difficult it is when a shipment remains unresolved for an extended period, especially when communication stops after an active investigation. This is not the experience we aim to provide, and we apologize for the lack of updates you received. Your concerns have been shared with our support team for urgent review so your case can be followed up and properly addressed.

Thank you for sharing your feedback, and we’re sorry to hear the shipping cost felt unreasonable compared to the item value. Shipping rates depend on carrier pricing, package size, weight, and destination, and express services like UPS can sometimes be higher than expected. We understand this can be frustrating, especially for lower-value items, and we’ll share your comments with our team as we continue working to improve shipping options and cost efficiency.

thanks for leaving a review! :)