wherelight.com offers prescription glasses online at an incredibly low price. Buy quality chic eyeglasses on wherelight.com
以上内容由商家自行提供，未经平台核实。Wherelight（www.wherelight.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 878 条用户评价，属于健康与医疗分类，口碑一般。22% 的评价为 1 星，差评比例偏高；商家回复了 99% 的差评；评价主要围绕产品、质量、价格。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Customers frequently share that the frames are stylish, lightweight, comfortable, and available in various unique designs that consistently receive numerous daily compliments from people around them. Many consumers truly appreciate the incredibly affordable prices and excellent overall value offered compared to alternative online shopping options currently available. Some reviewers were not happy with prescription accuracy, noting that certain customized lenses caused discomfort or incorrect vision corrections. A few individuals also mentioned experiencing unexpected shipping delivery delays or frustrating technical issues regarding transitional lens coloring failing to change properly outdoors.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。I love all there glasses. I buy from them all the time and they are wonderful if something goes wrong and you don't like the pair you got. When I reached out about a jeweled pair, they gave me a credit to buy a new pair and didn't ask me to send the others back. The experience is wonderful always and so easy and inexpensive. I highly recommend them.
My experience has been consistently good over the past few years that I have been a customer. One of my pairs seem strong, but I notice that with higher lenses. All in all. the service is amazing as usual. Thank you.
My package was never delivered and I have heard nothing back via email either.
Dear Customer, We sincerely apologize for any inconvenience caused. Your satisfaction is of utmost importance to us, and we are committed to resolving this issue as quickly as possible. Upon checking, the tracking information shows that your package has been successfully delivered. You can view the detailed shipping status here: https://www.dhl.com/en/express/tracking.html?AWB=4920307276&brand=DHL If you have not received our response or have any other concerns, please feel free to contact our customer service team at [email protected]. Our specialists will be happy to assist you and ensure that your issue is addressed promptly. Thank you for your patience and understanding. We will continue to strive to provide you with the best service and solution. Best regards, Customer Service Team
was not able to do a simple return. Instead was only offered a coupon for half of what I paid. Per the reply, I did contact customer service and this was the only offer I got, when I just wanted to do a full return and refund.
Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
Chaos! Support was a headache for no reason. I think they were faking the language barrier. Everyday for a week they would ask me the same thing everyday. And everyday the same answer.
Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
I ordered night vision glasses ($75) for my husband for Christmas on 6 December. On 23 December, tracking (bogus) indicated they were “at a local sort facility.” The next day, my order number and tracking number were invalid. I phoned prior to the 23rd and emailed then and subsequently, but received no answer.
Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
My glasses were delivered on 12/9, it is now 12/26 and while I was sitting at my computer, I heard a loud "pop," and the frame had snapped at the bottom of one of the lenses, I guess from the tension of holding the lens.
Dear Customer, We sincerely apologize for any inconvenience caused. Your satisfaction is of utmost importance to us, and we are committed to resolving this issue as quickly as possible. To address the situation, we will remake the pair of glasses for you. If you have not received our response or have any other concerns, please feel free to contact our customer service team at [email protected]. Our specialists will be happy to assist you and ensure that your issue is addressed promptly. Thank you for your patience and understanding. We will continue to strive to provide you with the best solution. Best regards, Customer Service Team
My glasses are just as wherelight described, but I didn’t realize how heavy the rhinestone glasses would be I can only wear them a few minutes. I also bought a pair of oversized frames which I like but the ear pieces are uncomfortable with my hearing aids. I must wear one or the other.
Well the glasses arrived and I can't see out of them . They are cloudy and blurry. Don't waste you're time go elsewhere.
Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
Well they did mess up in the glasses are being replaced Good customer service on there but still waiting for them in the mail can't wait to have my replacement glasses
Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
We ordered 3 pair at 3 different prescriptions. Two were the same frame. They are very nice frames and look good on. One frame was a lot heavier than expected. The script on that one is a little difficult to wear. Overall we were all satisfied with the purchase. The time it took to get them was pretty long. That was the worst part. Since we were replacing broken glasses we really needed them.
Paid for faster shipping but I’m still waiting.
Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
Excellent glasses!! So wonderful in design & really sturdy in construction. The price was fantastic!! I'm delighted that I ordered from this company. The shipment was pretty quick for this time of year in the middle of the Holidays. The only issue that I have is a pretty large consideration. The two pairs of glasses that I ordered were packaged pretty fair. Upon opening I was dismayed to discover that the glasses cases are soft fabric with a drawstring. I did not know that at the time of ordering. I now have to go buy two HARD glasses cases. I may not have ordered if I would have known. I'm not able to drive because of an injury, so I can't just hop up to go buy these. A major hitch in my otherwise delightful shopping process. Every other company I've ordered from always supplied hard cases. Disappointing, but great glasses.
I have been waiting for a month for my glasses! Obviously won't be getting before Christmas. Very disappointed in this company.
Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
well ... i haven't received the glasses yet and i've received two requests from you to review my experience .... and the tracking thru DHL is sadly lacking ... its been sitting ''supposedly'' at the partner facility for 8 days with no movement ?
Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
I still have not received my order. Supposedly it was shipped over 2 weeks ago.
Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
Ease of ordering. keeping my RX on file. Wish shipping was a little faster. Had one pair screw came out & no way here in US to get replacement, hence, I ordered 2 pair. I have many compliments on my glasses with one round lens & one square lens. They have become my signature,.
Order takes too long to process and deliver purchases. Significantly longer than similar companies, and without any advantage over savings or selection.
Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
This was my second time ordering from you guys, first three pair of glasses were excellent. These last three I cannot see out of it all same prescription
Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
共 878 条符合条件的评价
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