Constantly trying to charge for this and that, things as simple as logos are behind a paywall. Then, there is people calling me from yelp asking for me to pay 15 dollars a day so I can help my kids and this and that.. Evil company.
"I am a business owner and Yelp has completely failed me. A vendor I hired — who was NEVER my client — posted a retaliatory fake review on my business profile after I refused his offer to pay me to change my honest review of his services. I reported this to Yelp with full details. They told me they would handle it. They didn't. My follow-up contacts were ignored. Yelp recently updated this fraudulent review in 2026 — actively refreshing false content they were already notified about. When I formally requested removal, they denied it with no valid explanation.
As a business supporting other businesses, you would think Yelp — a platform that exists solely on the credibility of reviews — would understand the importance of due diligence. With over 6,000 negative reviews and a 1.2 rating on their own platform, clearly they don't. They are failing the very businesses they claim to serve by allowing unverified, retaliatory reviews to remain posted without proper investigation. Yelp does not protect legitimate businesses from outside parties who have zero client relationship with that business.
I am now escalating to the FTC, BBB, Ohio Attorney General, and CFPB. Businesses beware — this platform will allow anyone to damage your reputation with zero accountability and zero consequences."
I am deeply disappointed with how this platform operates. They routinely filter out legitimate, detailed reviews from real customers while leaving questionable ratings untouched. Their algorithm lacks transparency and actively hurts community trust. Navigating their customer support provides no real help or resolution. I am switching to alternative platforms that offer better transparency and fairness.
Yelp won’t delete bad reviews unless you are a big corporation like safelite. I’ve reviewed them 3 times (negatively) and my review doesn’t post, make sense they give them all the leads.yelp you suck
It seems Yelp is simply a sales lead tool; my most recent posting for businesses to contact me ignored the request I made and simply messaged me to offer their services; many of the providers didn't or couldn't provide what I had asked for, they were simply reaching out to try and sell me what they had to offer in spite of my very specific request. The replies were basically spam messages.
I wrote a completely accurate review on Yelp early in 2025. Since then I check to see if it is still up: because I'd like others to not lose thousands of dollars and not get what they paid for. Tonight I see that my review of Coatney and Sons mobile home movers is listed as 'Not Recommended'. And that now two other people have had extremely similar (same) experience. Also, there is a message box highlighted on their page and when I click it, I see that one of them reached out to me asking for communication. I got no email from Yelp, and the message is from many months ago. But I call the lady and it's the same story. They lost thousands and got no setup whatsoever. Yelp is absolutely useless! Why? Are they getting a cut from what Colin Coatney steals from people?
Yelp! refuses to factor in negative reviews of DLE Contracting (of Clarksville, TN), whose owner Dalton Levi Eatherly regularly livestreams himself harassing random African-Americans in Nashville, TN, and pointing a loaded gun at them when they react. An African-American family who used this company, based on Yelp's 5-star rating, could literally be endangering their lives. Yelp! must be BOYCOTTED, until they value the lives of people of color as much as the "free speech" of racist contractors.
This company does not respond to emails. There doesn't appear to be more than one or two people in customer service, consequently there is no customer service.
Carvana in Texas offers to sell and buy cars ONLINE without the hassles associated with selling a used car to a dealer. I am selling a 2014 one owner luxury sedan with 35,000 miles in like new condition. However I am disabled and unable to provide Carvana with the uploaded documents required to sell this exceptional vehicle. Carvana has posted a beautiful and well organized website that offers buyers and sellers a simple online transaction process. What is missing from the Carvana business model is the human contact necessary to discuss the unique and special needs of potential clients.