绝对垃圾
绝对垃圾！他们确实会撤回突出企业的合法评论，并将那些不好的评论放在中心位置，就好像人们不会先去谷歌一样，哈哈。最近拒绝支付广告费用，并注意到我最近的评论再次被撤回。 此人多年来一直是我们的客户，是由她现在居住在国外的家人推荐的，他们也在 Google 上对我们进行了评论。 可悲的是，他们仅仅因为自己的企业主在厕所里就试图摧毁他们！一分耕耘，一分收获，耶普！记住这一点！
关于 Yelp
数据更新- 网站
- www.yelp.com
- 分类
- 餐厅和酒吧
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 200 条评价
- 差评回复率
- 0%（0/173 条）
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商家自述
旧金山 - Yelp上的顶级餐厅、购物、夜生活、娱乐、服务等用户评价和推荐
Yelp靠谱吗？
Yelp（www.yelp.com）在 OK.one 的综合评分为 1.5 分（满分 5 分），基于本站收录的 200 条用户评价，属于餐厅和酒吧分类，口碑较差。83% 的评价为 1 星，差评比例偏高；商家尚未回复差评；评价主要围绕客户服务、价格。数据最后更新于 2026-08-30。
评价综述
AI 生成看了474条评价，大多数人 overall 体验都挺失望的。大家普遍反映商家定价有问题，官网表现也不太行。总的来说，服务确实不太行。 不过也有少数人觉得服务挺棒的，在各个领域都表现得很专业。有些消费者对接触到的员工很满意，说他们友好、专业，能把服务细节讲得很清楚。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
客服团队
bad support team for business
这条评价是关于一个叫YELP的网站。
这条评价是关于一个叫YELP的网站。干了30年CEO/总裁，我从没见过哪家公司的评价不审核发布者。他们根本不在乎这是不是欺诈——前员工、配偶，或者某个想搞垮你公司的社交媒体帖子，都能随便发。这家公司眼里只有钱，过去像我们这样的公司可是付过钱的。
对Yelp太失望了
对 Yelp 非常失望。自从开始投放他们的广告后，我收到的大多是垃圾电话和诈骗电话，而不是真正的客户。有些来电者还索要借记卡和信用卡信息，这让人非常担忧。 我还尝试联系客服取消广告，但体验并不 helpful。更糟的是，我店铺页面上的一些真实五星好评被隐藏了，这让我更加沮丧。 我花了钱，期望获得真正的潜在客户和支持，但实际体验恰恰相反。我不会向小企业推荐 Yelp。
看到平台……真让人失望
It’s disappointing to see how platforms claim to support small businesses while filtering or hiding many authentic positive customer experiences, yet prominently displaying a single negative review. We were repeatedly encouraged to purchase advertising, and after declining, it became difficult not to question the visibility of our genuine customer feedback. Transparency should matter for both businesses and consumers. As a business owner, we welcome honest feedback and continuously improve from it. But review platforms should ensure fairness, authenticity, and balanced representation — not create environments where businesses feel pressured into paid advertising to protect their reputation.
史上最烂的公司。别用他们。
I am a business owner and will never give one cent to yelp. I opened up a new business 7 months ago where I purchased the the remainder of a business that was closing. I changed the name and kept the old phone number. Now my business carried very simular products as the business that closed. I called yelp to de-list the previous business as it is effecting my search as when people search the old business it says closed not knowing there is another business here. I was told that they can not do anything about it as it is automatic when it will get de-listed. So in out words they have no control over there own program to delete listings which I find hard to believe. I can understand why they try to take pride saying they will help customers, but there very own star rating is less than 2 stars. It just proves if they can't have a good star rating which from this last phone call I can understand why, how can they help anyone else's business. Time you update your policies and listen to your customers who pay thr bills
客服差劲，还给了错误信息。
This last year my wife signed up for a year, with Eco Shield, the pest solutions Co. In April when the Rep.came out 4 23 26 for our application, I asked the rep how many more applications we had. After contacting his office, I was told one. At that time because of cost, we would not be renewing because of rising cost. Being A Senior Citizen, on a fixed income, expenses need to be controlled. Today when I called to complain about our Ant Problem, they told me my contract was cancelled, even though I WAS told I HAD one more application left, and was told by a customer rep, I could get a complacently application. I thanked her very MUCH. However, in about a half hour, I RECEIVED another text that I could not get a complimentary service unless I SIGNED UP for another service. Being in sales and customer service, all my life, I would never make a statement unless it would be fulfilled. THIS IS A POOR WAY TO RUN A COMPANY, WHEN YOUR PHONE INTRODUCTION SAYS your customer service. My next step is to contact Channel 7 is on your side to get their opinion on poor customer service.
我家水管爆了，需要找……
我家水管爆了，需要找个承包商。我找了 Mark Scott construction company。他们更换地板和底部橱柜的工作做得很棒。感谢 Don Draper 的所有帮助，还有 Frank Capaldo 和 Derick Watson。
失望透顶
Beyond Disappointed: Do Not Hire Aptive Environmental - "technician" spent all of 1 min in my backyard "spraying" Sent me bogus pictures and a laundry list of what he supposively did. Lie. I was standing inside my home watching. Called 4 numbers to talk with local company located on Dodge and instead was connected to call center 3 times. The fourth number, supplied by a Tim Miller Manager, using text messaging, for questions/concerns is no longer in service.
Eco Works landscaping已经留下了他的印记……
Eco Works landscaping has left his mark on us. Alexi is a one man owner / operator that has transformed our yard in to a backyard paradise. Cleaned & edged the beds added the mulch, beautiful!!! Then it was removing and transplanting the ornamentals (6) finally did some leveling where needed. We are so impressed with his methodical approach and focus on his work. Lastly the clean up was incredible. “He is now our guy” Thanks Eco Works!!!
我很少写这种评价
我很少写这样的评价，但我觉得其他小店店主需要听听我的经历。 我被 Yelp 的广告代表说服了，他们承诺付费广告会带来大量真实客户订单的显著增长。他们告诉我曝光量会直接转化为业务增长。结果呢，我收到了一堆垃圾电话，根本不是真正客户的咨询，实际订单也完全没有实质性的增长。 更糟的是，我的页面开始收到一些从未在我这儿消费过的人的不公平评分。尽管我提出了投诉，但针对这些可疑评价，他们几乎没有任何支持或处理。作为小店店主，声誉就是一切，眼睁睁看着它受损却无处申诉，真的让人非常沮丧。 与此同时，广告费用还在不断累积，我欠了一大笔账单，却没有任何投资回报。 我觉得自己被销售承诺给骗了，出了问题也得不到任何支持。这次经历不仅让我在经济上吃了大亏，还损害了我的商业声誉。 我强烈建议其他小店店主在决定投放 Yelp 广告之前，务必极度谨慎。
Yelp——欺骗人、占便宜、撒谎、撒谎
接到 B. Bates 的电话，说能给我新网站增加流量。我想着试试看吧。我以为得等活动结束了才会收费呢。所以我就给了信用卡号——我知道，挺蠢的对吧。结果一上来他们就收了我两次 $45。我投诉了，他们就把费用撤了。但没人告诉我，签约的时候他们自动加了一堆附加服务，那些东西你根本没同意签，但他们就是要你付钱。我决定再给那位年轻女士一次机会，让她发邮件给我。我注意到她是新人，可能不知道费用会立刻产生。她打电话来，我跟她说我要取消那些我没授权的收费，她居然想打断我。我是顾客，我直接挂断了。我不想跟这种不专业、说一套做一套的人打交道。我马上登录我的 Yelp 账户，发现我被签了一堆我根本没同意的服务。我把它们都取消了。那两笔 $45 的费用也退掉了。但到了 2026 年 5 月 28 日，我发现信用卡上又扣了 $14.62。我打电话过去，被挂起等了 25 分钟，然后直接被挂断。发邮件也没人回。我再打过去，终于接通了，那位年轻女士说我用那些服务用了两天，必须付钱。这家公司太欺骗人了，他们的手段根本不利于店主和供应商之间建立任何正面的合作关系。我永远不会再用这家公司了。我应该在给信用卡号之前先做做功课。我已经争议了这笔收费，也会取消我的卡片，免得他们再乱扣钱。大家别信任他们。
每个月都有电话来打广告，而我明明在「请勿来电」名单上
I was a longtime advertiser, but Yelp showed its true colors. Long story short, they don't care about their customers, just money, and they have shady business practices! They continue to call me to advertise again, even though I have been on the DO NOT CALL LIST for over a year! Month after month, rep after rep, I get a call and an email. I tell them I am on the DO NOT CALL LIST, and it still happens. The new reps assured me it wouldn't happen again, and sure enough, I received the call and email. I even had one rep get snotty with me, saying, If you were on the list, you wouldn't get calls. It’s almost comical at this point. I reported Yelp to the FTC and FCC! Please leave me alone, YELP, and get your act together. Posted a review about them on Yelp, and magically it wouldn't post, and their other reviews don't show.
窗户纱窗这种，不到时候你根本不知道你需要……
You don't know you need something until you go to use it. That was the case for us in wanting to open our windows and let the fresh air in. Screens, holes, slits, wear and tear. Did my research and as usual there are many so called screen repair business's that also do yard work, construction and so on. I like to deal with a company that does specialize in one area. That is why I chose Screenmobile. Easy to set appointment, price given on the spot, no guessing, set up install date. Zach and Matthew were great. Explained and offered any and all questions we had. Very satisfied. Don't go looking all over, this is the one stop you need to go with.
我在 YELP 上提交了询价请求……
我在 YELP 上提交了询价请求，结果只收到一个回复，而且那个价格是我从另一家不在 YELP 上的围栏公司那里收到的价格的两倍。我在 YELP 上发了关于 YELP 推荐商家的评价，结果他们给删了。为什么？不知道，大概是因为他们不喜欢我提到我的体验不太满意吧。所以为了让读者明白，我有1800英尺的铁丝网围栏要安装，所有的灌木和旧围栏材料都被清理掉了，地面也整平了。所以我的投诉不是关于报价差异（每英尺4美元对比10美元），而是 YELP 处理评价的方式。我再也不会用 YELP 了。
我当过5年店主，然后……
我当了5年店主，Yelp 用起来糟透了，管理店铺也麻烦。就是这种网站让现在的店主日子不好过。绝对不推荐。
要是能评负五星，我一定评！
如果能留一星差评，我早就留了！Yelp就是那种水蛭，吸干每一个签约承包商的血液。他们推荐给不知情的房主的承包商，根本没有任何审核流程。如果你是房主，用Yelp找经过认证的承包商，一定要非常非常小心。承包商可以免费注册Yelp，而且根本没有任何审核流程。他们只是靠压榨勤劳的承包商来赚钱。不幸的是，当你需要在家做工程时，找到好承包商的唯一方法就是自己进行审核，别说我没警告过你。
Yelp 就是个彻头彻尾的骗局
Yelp 就是个彻头彻尾的骗局。他们骗公司的广告费，完全没用，然后一旦公司停用他们的服务，就把公司的评价给删了。为什么还有公司会推荐这个平台！
哇，不推荐用 Yelp
哇，跟其他人在 Trustpilot 上关于 Yelp 的评价说的一样。不知道为什么，你甚至没法在 Google 上给 Yelp 写评价。我们刚开始用他们。从我们的页面上接了个客户，活儿也干了，客户挺满意的，还写了篇好评。结果一天后他们就把评价给删了！完全不能接受，我们生活在一个人们有权了解商家真实情况的社会，当客户愿意花时间分享体验让大家参考时，我们真的很感激。我有和 Yelp 的聊天记录，问他们怎么把评价删掉的。他们把锅甩给管评价系统流程的软件，就是不肯恢复那条有效、真实、来自真实客户的评价！太离谱了，这对他们自己的生意和我们的都不好，完全没道理，不推荐用 YELP。这里没法发帖，但我拍了张评价的照片，因为当时我们挺兴奋的，毕竟这是我们付费买 Yelp 服务后收到的第一篇评价，所以照片我也留着，需要的话可以给你看。
Yelp 允许虚假评价
Yelp 允许根本不是顾客的人来写评价。这些评价根本删不掉。 你的竞争对手可以发假差评来抹黑你，而且删不掉。你也可以从提供这种服务的公司那里买好评。但问题是，如果你取消他们的服务，他们也会发差评。Yelp 上的评价根本不可靠。
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