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8tenparts.com

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272 reviews

4.6272 reviews
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About 8tenparts.com

Data updated
Website
8tenparts.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
272 reviews
Replies to negative
95% (19/20)
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About this business

8Ten Parts is an industry leader in manufacturing and distributing quality replacement parts for lawn mowers & outdoor power equipment. We offer our customers highly competitive prices, lightning fast delivery, unmatched customer service and industry-leading product warranty.We offer a variety of products including our signature LawnRAZOR mower blades, mower belts, mower deck spindles, mower idler pulleys, mower PTO clutches, complete mower deck rebuild repair kits, chainsaw guide bars, chainsaw chains and snow blower skid shoes.

Written by the business, not verified by us.

Is 8tenparts.com legit?

8tenparts.com (8tenparts.com) has a 4.6 out of 5 rating on OK.one, based on 272 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-29.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People find the online ordering process extremely simple and straightforward, while prices remain very competitive compared to alternative stores. Buyers consistently praise the impressive product quality and fast delivery of replacement items that fit their equipment seamlessly. Customers frequently highlight helpful customer support interactions and accurate tracking updates that make shopping completely hassle-free. Some reviewers were not happy with delivery delays, noting packages getting stuck in transit or held up indefinitely in customs. A few other people also felt that receiving incorrect items or experiencing premature product failures caused frustrating setbacks.

Auto-generated from all reviews of this business. For reference only.

What people say

B
Byron · 2 reviews · Verified · Experienced 2026-07-20 ·

Helpful

Helpful, fast and quick shipping, highly recommend

J
JOE · 2 reviews · Verified · Experienced 2026-07-19 ·

So far so good

So far so good. Ordered an entire deck rebuild kit and everything matched up for half the price as oem. Everything was delivered within a few days with standard shipping. Honestly I can't complain.

D
Dailen Presgrove · 1 review · Verified · Experienced 2026-07-20 ·

The belt does not fit my toro 54 inch…

The belt does not fit my toro 54 inch deck like it says it does.

Reply from 8tenparts.com2026-08-03

Thank you for the feedback that you left on the pulleys you purchased from us. I am not showing a belt was purchased. We will be reaching out to you shortly to assist you further.

J
Jerry Harville · 2 reviews · Verified · Experienced 2026-07-20 ·

High quality parts

High quality parts. Quick delivery.

T
Thomas Jones · 2 reviews · Verified · Experienced 2026-07-20 ·

correct parts fair price good…

correct parts fair price good delivery

R
Roger Giasson · 1 review · Verified · Experienced 2026-07-20 ·

Prompt service

C
Christy Stegner · 1 review · Verified · Experienced 2026-07-19 ·

Fast delivery with correct part that I…

Fast delivery with correct part that I ordered

R
Rick Fennell · 8 reviews · Verified · Experienced 2026-07-15 ·

Spindles were of great quality and the…

Spindles were of great quality and the blades were surprisingly more heavy duty then I expected. DEFINITELY ordering more from you. Thank you for helping us guys out. And gals...😁😁🤟🤟👍

S
Shane R · 1 review · Verified · Experienced 2026-07-15 ·

Incompetent of shipping to the US??

I rarely write negative reviews however.. Being in the US these parts had to go through customs, shipper sent the declaration form saying all aluminum materials, for mower blades & parts which are steel.. customs contacted me, customs contacted them, I contacted them multiple times to send the steel declaration form.. they never did and would just send me email responses each time apparently without reading my email with instructions from fedex/customs & tell me to "wait an additional 7 days item is in transit" on each flipping email.. Now it's been over a month and I have to get my money back.. Terrible terrible experience, I paid an extra $100 for shipping

Reply from 8tenparts.com2026-08-03

Thank you for your feedback. We have warehouses within the US and Canada. Some components may ship from outside the US and all paperwork is provided to Customs office for clearance. I see your package was lost in transit with the shipping carrier, and our customer service team has already issued you a full refund for your order. Please reach out if you have additional questions or concerns.

J
Jeff Phillips · 1 review · Verified · Experienced 2026-07-18 ·

Fast shipping and easy to find parts

D
Devon Johnston · 2 reviews · Verified · Experienced 2026-07-16 ·

Was shocked with how well everything…

Was shocked with how well everything was built and packaged.

D
Derek HUNSAKER · 2 reviews · Verified · Experienced 2026-07-18 ·

Received my part timely went to install…

Received my part timely went to install found out. I had ordered the wrong part requested. A refund and was sent a return tag immediately.Very prompt service

C
Cj · 1 review · Verified · Experienced 2026-07-19 ·

Beware of out of country shipments

Not necessarily a fault with the company itself but US customs raided the package essentially so it took almost 2 weeks to arrive and I’m still waiting on a resolution to the missing pieces. Haven’t heard anything in a couple days…

Reply from 8tenparts.com2026-08-03

Thank you for your feedback. I see you were already taken care of. If you still need additional assistance, please feel free to reach back out to us!

D
Desiree Howard · 2 reviews · Verified · Experienced 2026-07-16 ·

quick delivery

L
Larry Lindsey · 1 review · Experienced 2026-08-02 ·

Defective Belts

In the past week, I purchased two belts from 8Ten Parts for customer repairs, and both belts failed during their first use. This raises concerns that there may be a defective batch, a change in manufacturers, or a decline in the quality of the materials being used. After the first belt failed, I contacted your support team and was instructed to submit a return request. While I understand the return process, this issue appears to warrant further investigation. Repeated product failures are costing businesses like mine both time and money, as we must replace defective parts and address dissatisfied customers. I encourage 8Ten Parts to investigate this issue promptly and provide appropriate compensation to businesses that have incurred losses as a result of these defective products.

Reply from 8tenparts.com2026-08-03

Thank you for your feedback. We take great pride in the craftsmanship of our components. When a component fails, we do request that a warranty form be filled out so that we can assist further. I am not showing any order information included with this review and we will be reaching out to you shortly to assist you further.

D
Don · 4 reviews · Verified · Experienced 2026-07-19 ·

Parts were not what I needed but…

Parts were not what I needed but service was very prompt to rectify the situation

S
Steven Hamby · 3 reviews · Verified · Experienced 2026-07-19 ·

Quick delivery and good parts.

D
Darrell Jones · 3 reviews · Verified · Experienced 2026-07-18 ·

Belts are as advertised

Belts are as advertised. Shipping a little slow.

D
Devin Whip · 1 review · Verified · Experienced 2026-07-16 ·

Fast shipping

Website made it easy to select the correct part. Shipping was very fast.

J
Janelle Smiley · 3 reviews · Verified · Experienced 2026-07-17 ·

Sent the right part and quick shipping

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