A11N SPORTS

Support for local public schools

Several purchases with A11N Sports have been gifted to our local public elementary schools for the physical education classes and our afterschool pickleball clinics...

Great Pickleball products

Great Pickleball products. Great support

I lost my pickleball paddle and…

I lost my pickleball paddle and borrowed a friend’s Carry XL and C7 paddle. Liked them so much that I bought them. Good power and spin. Definitely recommend these paddles to anyone.

Jota BCPuerto Rico · 1 review · Experienced 2024-12-10 · Posted 2025-01-02

Great product and even better customer…

Great product and even better customer service and experience. I bought the pickleball ball launcher and I am very happy with the product. Easy to assemble and easy to use. The whole process of buying and the waiting for the shipping was very satisfying because they were on top of everything during the process. Due to the popularity of the product being on sale there was a lot of orders, they explained very well how they were handling and I was very impressed by how well they worked out. I am so happy that I also got some grips, and two other drills accessories from them. And definitely will be getting some more products because they have surpassed my expectations. Thanks for the service guys!

Our Pickle ball supplies arrive quickly…

Our Pickle ball supplies arrive quickly & complete - thanks!

Failure to provide shipping confirmation in a timely manner…

Requested cancellation and refund of item due to noncompliance of claim orders are processed 2-3 days. After 19 days from date of order and numerous emails assuring item is being processed, no tracking identification, shipping dates, or any type of confirmation was ever provided. Truly was a frustrating shopping experience since item was meant to be gifted.

Leslie RhodesUnited States · 1 review · Experienced 2024-12-13 · Posted 2024-12-19

Missing peices replaced

I ordered a soccer rebounder from an online auction not through the company. Two of the peices were missing making it unusable. I reached out to the company and the service representative was very helpful in getting the new peices ordered and shipped out in a timely manner. I even accidentally inciuded the wrong address when completing the invoice and she quickly and easily had it changed. I appreciate the help and great customer service! The response rate was super fast. The service was friendly. I highly recommend this company!

Curt GriffinUnited States · 1 review · Experienced 2024-12-11 · Posted 2024-12-13

Harper was great in facilitating a…

Harper was great in facilitating a replacement part for our net. Plus, there was no charge because it was still under warranty. Great customer service.

great price

great price, speedy delivery, thoughtful packaging, great product

I was interested in giving an edgeless…

I was interested in giving an edgeless paddle a try. A friend sent me a link for the A11N Empire paddle. I was hopeful that it would be seamless going from the Vatic Pro Prism to the A11N Empire paddle. It immediately improved my game and it has exceeded my expectations. In addition, the Customer Service (Harper) was amazing (I was assisted in moving from the US distribution to the Cdn distribution channel). I would purchase again. G Chong

Great product and service…

Great product and service representative was there along the way with multiple emails when the second half of our order was delayed. We now have our full order, and are extremely satisfied with the product as well.

Customer service was great

Offered a good product for a great…

Offered a good product for a great price, with bonus free gift. Great Christmas presents!

Customer service is very help full and…

Customer service is very help full and keep you updated on your packages

Sherry RichardsonUnited States · 1 review · Experienced 2024-12-02 · Posted 2024-12-05

Superior Customer Service

I had a broken leg on a ball cart I ordered and it was replaced instantly after i sent in the video demonstrating the defect. Superior and very quick service.

Great communication and Product Quality

Great communication, product quality and pricing. Even better, discount rates available for schools and community associations (YMCA) on bulk purchases. Lost 1 star because only half of the order showed up as scheduled. I am frustrated that I can see they are available for purchase on Amazon, yet when we order directly, we are stuck waiting. I suspect this is because paddles are shipped to Amazon warehouses to make shipping more timely, but that means they no longer have access to them.

Excellent customer service

Excellent customer service. We had a package get hung up with the carrier somewhere. A11N Sports was very quick to resend and we received with no problem second time around.

Everything...ease of placing order

Everything...ease of placing order, sales notification and customer service was quick and effortless.

The support I got was excellent

The support I got was excellent. Harper was very responsive and willing to help resolve my issue, which, by the way, ended up not being an issue. The nets we purchased are awesome.

Brian KelleherUnited States · 2 reviews · Experienced 2024-11-26 · Posted 2024-11-26

I contacted A11N for some help getting replacement parts

I contacted A11N for some help getting replacement parts for my soccer returner. This has been one of the best customer experiences I have had. Harper was extremely prompt in replying, polite, and made sure my request was completed efficiently! Great Job!!