I received the wrong product
Update: my interactions with ACMEJOY to get my requested was good. Not much else to say. There were responsive to correcting the mistake so all is well now. Old: I received the wrong product. I was patient and when it finally arrived not only was it not what I ordered, the box had a hole in it that someone wrapped and shipped out as is. First time shopping with them and very disappointed so far. I emailed customer service and I'm waiting.
Dear Valued Customer, We are really sorry for the problem that you have encountered. We respond in 24 hours generally and give you a solution for your problem, please don't worry. In public holidays or weekends, we may delay replying. If you have any questions, please feel free to contact us. This is our email account: [email protected], you can give us a reply by this email. In order to deal with the problem for you soon, we sincerely look forward to hearing from you. Best regards, AcmeJoy Customer Service Dept.

