Love! Love! Love!
Customer service was awesome and responded almost immediately! Love! Love! Love!
About EdenFantasys
Data updated- Website
- www.edenfantasys.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 110 reviews
- Replies to negative
- 67% (2/3)
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About this business
Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for new and exciting new products to satisfy all your fantasies and desires. Every sex toy is tested and reviewed by our experts and our customers. We are a community of sex-positive, sex-loving, sex-inclusive, sex-progressive, and sex-affirming.
Written by the business, not verified by us.Is EdenFantasys legit?
EdenFantasys (www.edenfantasys.com) has a 4.8 out of 5 rating on OK.one, based on 110 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional customer service and incredibly helpful staff members who always go out of their way to resolve any unexpected technical issues promptly and kindly. People note that the items available on the platform are of outstanding quality, highly durable, and arrive quickly with secure, discreet packaging. However, some people mentioned experiencing occasional shipping delays or minor issues with delivery timelines not matching their original plans. A few customers also noted occasional address autofill errors or tracking difficulties when placing their online orders through the website.
Auto-generated from all reviews of this business. For reference only.What people say
Anna is an asset to your company
Anna is an asset to your company, she's terrific & answered my query ridiculously quick! Thank you, Anna
They knew how to help and were able to…
They knew how to help and were able to find the info I couldn't. They had a great attitude too!
My experience was wonderful
My experience was wonderful. My problem was immediately solved.
Great customer service
Great customer service! Friendly and quick!
The person fixing the shipping problem…
The person fixing the shipping problem did everything right.
No questions asked replacement!
My lip service toy lost part of the functionality. I reached out by text and immediately received a response from Anna. She found my order and sent me the tracking information for the replacement!!! Fantastic customer service!
Best customer service
It was a Saturday and I received a reply in 10min Anna was so helpful and kind ! And fast in solving the issue. I’m very grateful and pleased by contacting someone so nice and efficient.
Anna was so helpful this morning She…
Anna was so helpful this morning She answered my question with quick response and very accurate She made my whole experience great I give her 10 stars if I could .
Quick customer service response time
Quick customer service response time, and emailed me a video when it was too big for text!! Thank you anna!
Spoke to customer service got Ivy
Spoke to customer service got Ivy. She was supper helpful and prompt
Anna is a very warm and personable…
Anna is a very warm and personable woman. She loves catering to those interested in the world of pleasing their lover!
The representative was able to solve my…
The representative was able to solve my issue right away! They went over and beyond
The customer service support was…
The customer service support was amazing! They were friendly and very willing to help!
Great customer service and answered all…
Great customer service and answered all my questions quickly and they were just so pleasant!
Anna was helpful and efficient
Anna was helpful and efficient. She did, however, sound fairly robotic - “AI” sounding, but my issue was resolved. The amount and placement of emojis can set off the AI feeling and when responses are scripted especially at the beginning- it can feel less human.
Really fast responsive customer…
Really fast responsive customer service. Quickly fixed my problem that wasn't even the company's fault. I will definitely be a repeat customer.
Great Customer Service Experience with a Defected Product
I purchased a product that one of the features had fail to work after using it for a few months. I chatted with customer service support and determine that a new unit was in order. Ivy arranged that a new unit would be shipped to be immediately. Great customer service. Great company to work with. They standby thie products!
She was an angel
She was an angel! Kudos!
Anna was very nice and pointed out…
Anna was very nice and pointed out details of specs to make sure of before purchasing items. Resolution was quick and professional.thanks.
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