Looking for genuine Acura parts and accessories at affordable prices? Look no further than AcuraPartsWarehouse.com! As the leading supplier of brand-new, genuine Acura parts, we offer substantial discounts on products shipped directly from authorized Acura dealers to your doorstep. Established as a family-run business for over a decade, we pride ourselves on providing our customers with an extensive range of genuine Acura parts and accessories, including those hard-to-find items.
Written by the business, not verified by us.
Is AcuraPartsWarehouse.com legit?
AcuraPartsWarehouse.com (acurapartswarehouse.com) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 75% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the highly affordable prices, genuine OEM parts, and exceptionally reliable delivery services that consistently meet everyday consumer expectations. Many people find it remarkably easy to navigate the online platform to locate necessary components, noting that the ordered items arrive securely packaged and fit their vehicles perfectly.
However, some customers also noted frustrating issues with receiving incorrect parts and experiencing considerable difficulties when attempting to process customer service return requests. Some people were dissatisfied with disproportionately expensive shipping fees charged for ordering smaller components compared to the actual product cost.
Auto-generated from all reviews of this business. For reference only.
The part you sent is wrong and doesn't work
I drive a 2014 Accura RDX. THE part was marked Honda. Maybe supposed to be similar or same but NOT
Reply from AcuraPartsWarehouse.com2026-05-01
Hi Alicia,
Thank you for your feedback. We’d like to clarify that Acura is a division of Honda, and many OEM parts may be labeled as Honda while still being correct for Acura vehicles.
We’ve reviewed your order and confirmed that a VIN was not used during the part selection process. There are multiple parts with the same name that fit your search result due to different options and trims. An RMA request also qualifies as wrong parts when the manufacturer mispacked an item, or the part number received does not match what was ordered. Since we don’t have visibility into a customer’s repair needs, we fulfill what is placed in the order.
We appreciate your understanding and encourage the use of VIN verification via Parts Question in our LiveChat before placing an order. Our team is always happy to help!
For more information regarding our returns policy, please visit: www.hondapartsnow.com/service/honda-return_policy
I have ordered parts from APW in the past and did not have any issues. Since I currently work out of state I ordered a drain bolt and vtec solenoid for my daughter's RDX to repair on my next trip home. The tracking number says it was delivered early March, I came home mid April. I open the BOX and there is only the drain plug. No $130 solenoid. I contacted them but they are now hiding behind their 30 day return claim. I don't want a return, I want the part I was charged for delivered or a refund on my credit card. Very surprised at the lack of quality control for shipping and disappointed in their lack of customer service. If they don't deliver or give me a credit, I'll reach out to my credit card company to lodge a complaint and will never use APW again. I consider this mail fraud to charge for parts that you don't deliver.
Reply from AcuraPartsWarehouse.com2026-04-23
Thank you for your feedback. We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time.
We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause. Your feedback is essential for improving our services.
They sent me the wrong part, which was different from what was pictured as the confirmed part on their website. They then refused to correct the mistake or accept a return of the wrong part by claiming that I had opened the part because there was small hole in the plastic bag that has absolutely no impact on the part inside and that was there when they sent it to me. Avoid this seller. They are unreliable and won't take responsibility for their own mistakes.
Took a long time to arrive, half the part was missing. Should be more detailed in the ordering process, kinda disappointed. Price is good.
Reply from AcuraPartsWarehouse.com2026-03-31
Thank you for your feedback.
If part arrived broken, missing, or with any issues, please submit an RMA request through Track Order, or connect with one of our returns specialists via LiveChat and Email. You could also call us at 1-888-905-9199.
Our customer service center operates from 7 A.M. PST to 4 P.M. PST, Monday through Friday, thank you!
For more information, please visit https://www.acurapartswarehouse.com.com/service/acura-return_policy.html
They likely scammed me out of $20+, read on: This store keeps parts that are out of stock on their website, but shows them as in stock. I ordered a bunch of parts along with brake rotors. The brake rotors ended up being out of stock with no ETA, so I got the remaining parts shipped and bought the rotors elsewhere. Well, acurapartswarehouse charged me the same full shipping price as if they HAD sent me the heavy rotors, which they didn't. The estimated shipping and handling costs for the order comparing with and without these rotors was over $20 different. They are collecting shipping & handling money for parts they don't have in stock and work they didn't have to do, then you tell you later the parts aren't in stock. After calling them 4 times over longer than a month to dispute this, getting the runaround every time, they finally were able to "confirm" I was charged the "correct" amount for shipping and I just need to trust they are not lying about this and pocketing the difference. Save yourself the headache, money, gaslighting, and hassle and just order your parts ANYWHERE ELSE.
Reply from AcuraPartsWarehouse.com2026-03-31
Thank you for your feedback.
We apologize for the confusion, however, shipping is automatically adjusted when parts of an order are removed due to a variety of reasons.
We work hard to keep our prices as competitive as possible, and the current pricing reflects the best rate available. We truly appreciate your understanding.
First time experience. It was easy to navigate to the parts I was looking for and needed . Order and delivery was simple. Definitely getting the rest of my parts from here
The worse company argues with customers, did not give updates lie about the shipping
Reply from AcuraPartsWarehouse.com2026-03-30
Thank you for your feedback.
We have looked into the referenced order number and we could not find any record of customer service exchange.
We believe this review may have been intended for a different business, as the details mentioned don’t match our records or the services we provide.
If this was posted in error, we’d appreciate a correction. Thank you!
Shipping costs were 8 times the cost of the product. Customer service did not have the tools to fix this - became very expensive for a small piece of rubber that is less material than half a pencil.
Reply from AcuraPartsWarehouse.com2026-03-30
Thank you for taking the time to leave a review. We understand that pricing plays a big role in any purchase decision, and we appreciate you choosing to move forward with us. Your feedback is valuable and helps us continue to improve.
We’re grateful for your support and hope you enjoyed the overall experience.
Part received was not what was ordered. Sent email but didn't get any response. Contacted Ebay and they refunded my purchase price. This is the only response I received from the AcuraPartsWarehourse.com, I will not be returning to this company's web site
Horrible experience with this company. I highly advise everyone to not buy or deal with them. They will send fake not genuine parts in Oem like packaging . Staff is extremely rude and not helpful at all . FAKE NON OEM PARTS!
Reply from AcuraPartsWarehouse.com2026-03-11
Thank you for your feedback.
We’re sorry to hear that you feel this way. To clarify, our products are genuine OEM items sourced directly from the original factory, not knockoffs or replicas. We understand misinformation is common, but we stand by the authenticity and quality of everything we sell. We understand that receiving an item in anything less than expected condition can be frustrating.
We take all feedback seriously and stand firmly behind the quality of our products and customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may assist you further.
We appreciate your feedback and will continue to uphold the standards our customers rely on.
Edit:
It has been a few days since we requested more information. We understand everyone has different schedule, however, please provide order information so we may investigate and assist you further.
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