Stay connected wherever you travel. With an Airalo eSIM (digital SIM), stay connected easily in 200+ destinations worldwide. No roaming fees or hidden costs — just easy, affordable, global connectivity.What is an eSIM?An eSIM is like a SIM card, but digital. It's built into your phone and functions just like a physical SIM.Instead of having to go hunt for a physical SIM card, you can purchase an eSIM directly from the Airalo app, install it on your device, and instantly connect to a mobile network at your destination.What is an Airalo eSIM plan?An Airalo eSIM plan gives you access to mobile data, call, and text services. Choose between local, regional, or global eSIM plan to get online in 200+ destinations.You can also choose between Airalo's Unlimited packages for peace of mind, or choose a specific data package, over a number of days.Simply download the Airalo app, purchase your chosen eSIM, install it on your device, and connect to a mobile network when you arrive at your destination!How does it work?Install the Airalo app.Purchase an eSIM plan for your travel destination.Install the eSIM.Turn on your eSIM and connect to the internet upon arrival.Airalo eSIMs are available for 200+ destinations, including: United States eSIMUnited Kingdom eSIMTurkey eSIMItaly eSIMFrance eSIMSpain eSIMJapan eSIMGermany eSIMCanada eSIMThailand eSIMPortugal eSIMMorocco eSIMChina eSIMEurope eSIMSouth Africa eSIMUnited Arab Emirates eSIMWhy choose Airalo?Our core values (empathy, ownership, innovation, trust, growth, and customer-first) dictate everything we do.We are fully transparent about our eSIMs and prices, including the data cap and reset for our Unlimited packages.We are the eSIM pioneer and over 30+ million users trust us.Why travelers love Airalo:Fast and efficient multi-lingual customer support.Flexible and affordable data packages, including Unlimited eSIMs.No hidden fees or surprise roaming charges.Unlimited eSIM packages with no hotspot limit.eSIM options for calls, text, and phone numbers.eSIM FAQWhat does an Airalo eSIM package come with?An Airalo package comes with a fixed amount of data (e.g., 1GB, 3GB, 5GB, etc.) valid for a specified time period (e.g., 7 days, 15 days, 30 days, etc.). You can also choose Unlimited data packages for a specified period.Airalo also offers calls, texts, and a phone number for 30+ destinations.If you run out of data or your validity period expires, you can top up your eSIM or download a new one right from the Airalo app.How much does it cost?eSIMs from Airalo start from US$4.50 for 1GB of data.Does an eSIM come with a number?Some eSIMs come with a phone number so you can call, text, and access data. Check your eSIM description for details before purchase. What devices are ready?You can find a regularly updated list of eSIM-compatible devices at this link: Who is Airalo best for?Anyone who travels, whether it's for business or vacation.Digital nomads who need to stay connected to work while abroad.Crew members (e.g., seafarers, flight attendants, etc.) who need to stay connected while they travel.Anyone who wants an easy and affordable data alternative to their home network.Can I use my SIM card at the same time?Yes! Most devices allow you to use multiple SIMs and/or eSIMs simultaneously. You can keep your primary line active to receive text messages, calls, and 2FA authentication (but remember, they'll be subject to roaming fees).Happy travels!–Learn more about eSIMs and Airalo:Airalo Website: www.airalo.comAiralo Blog: www.airalo.com/blogAiralo Help Center: www.airalo.com/help Join the Airalo community! Follow @airalocom on Instagram, Facebook, YouTube, TikTok, Twitter/X, and LinkedIn.Privacy Policywww.airalo.com/more-info/privacy-policyTerms & Conditionswww.airalo.com/more-info/terms-conditions
Written by the business, not verified by us.Airalo (airalo.com) has a 3.0 out of 5 rating on OK.one, based on 989 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 68% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers frequently praise the very simple setup process and mention that the mobile application is exceptionally easy to navigate when traveling around the world. Many people also note that the internet connection remains remarkably reliable and fast across multiple international destinations. Some reviewers were not happy with occasional connection drops, unexpected service failures, and general difficulties when trying to activate their digital cards. Consumers additionally pointed out that the online customer support chats could sometimes feel entirely unhelpful, slow, or unable to properly resolve complex technical issues.
Auto-generated from all reviews of this business. For reference only.the local sim worked but the regional (Europe) one didn't when I was in France, which was very frustrating.
Hi! Open the Support Chat in the Airalo app so our team can take a deeper look at how your Europe regional eSIM behaved while you were in France. If the line shows any data gaps on your account, they can review the usage details with you. We know this can disrupt travel, and thank you for flagging it.
Easy and accessible but the internet speed is not good
Hi! Slower internet speed can really change a trip, so we want to take a deeper look at how your eSIM behaved. If it keeps feeling slow after a bit, open the Support Chat in the Airalo app so our team can review the usage on your account with you. It got in the way of what you needed online, and thank you for sharing it. Safe travels ahead!
Hey! We really appreciate you sharing that our eSIMs hit the fast and efficient mark for you. Thanks for giving Airalo a try, and we hope to be part of your future travels too. The Airalo Team.
Good stuff!
Hi! We are really glad our eSIMs worked well for you with Airalo. Safe connection on the road makes a big difference, and it means a lot you took the time to share. Hope we can be part of your next trip too! - The Airalo Team.
Hi! Sounds like you had a good experience with Airalo, and we love hearing that it worked well for your trip. Thank you for sharing your note. We would love to be part of your future travels, whenever you are ready! The Airalo Team.
Airalo is offering a great coverage in most of the country but I was expecting, being a long time costumer, some discounts!
Hi! Airalo plans are built to keep you connected when you land, with coverage across most of the destinations you travel to, and the exact data and validity are listed in the package details before you buy. We appreciate you sticking with us over time, and we would love to be part of your next trip!
This application is very good
Hey! Love hearing that our eSIMs with Airalo are working well for you. Thanks for sharing a quick note like this, and wherever you land next, we would love to be along for it! The Airalo Team.
Hey! That is exactly what we love to hear, especially when you need our eSIMs while you are traveling. Thank you for sharing your experience with Airalo, and we hope our services are part of your next trip too! - The Airalo Team.
Easy to use and good connection
Hi! We’re happy our eSIM worked smoothly for you during your Asia trip and helped you stay connected on the go. We’re keeping an eye on things on our side so our services keep feeling just as easy. Safe travels ahead! - The Airalo Team.
I like the service. I have used the eSim in a lot of countries. The only one I had problems was Japan, it was really difficult to manage and connect.
Hi! If Japan was the one spot that felt hard to manage and get connected, the quickest way to sort it out is to open the Support Chat in the Airalo app and our team will walk through what is happening on your line. Really cool to hear you used the eSIM across a lot of countries, that is exactly the kind of travel flexibility Airalo is built for. We are looking into what you experienced in Japan, and Thank you for sharing!
When I first joined your prices were reasonable now looking your prices have shot up a lot a lot more than other eSIM apps. Just curious once you get someone on board you raise the prices. That’s not a way to keep a customer just being honest and letting you realize you might want to drop your prices a little bit the way they were a year ago. I appreciate you taking the time to read this, but I’m sure you will probably do nothing about it and it’s just one person. He probably don’t care.
Hi! Airalo prices can vary by destination, network availability, and plan details, but the goal stays the same, get you connected when you land. If you ever want to double-check what you’re getting for your trip, the package details in the Airalo listing show the exact data and validity before you buy. Thank you for being honest about what you’re seeing, and we hope Airalo can be part of your next journey!
Hi! We are glad to hear our eSIM was a good travel match for you. Thank you for sharing, and we hope our services can be part of your next trip too! - The Airalo Team.
I love that it has been working for me in places I’ve been in previous years
Hi! It is great to hear our Airalo eSIM keeps working well for you as you travel. Thank you for sharing that, and wherever you land next, we would love to be part of your trip! The Airalo Team.
I have been using the app in Europe and Asia and it works fine.
Hi! Glad to hear our eSIM worked smoothly for you in Europe and Asia. That is the kind of experience we are hoping our services can support as you keep traveling. Enjoy the rest of your journey, and we would love to be part of your next trip! - The Airalo Team.
I tried to connect and paid twice but have no service in Curacao. Since the above assessment, Airlo immediately reached out to resolve the issues, offering several options to choose the one best for me. Thank you for your support
Hi Carolyn, Typically, getting connected requires selecting the eSIM for cellular data, switching Data Roaming ON, and connecting to a supported network. That said, we want to investigate what happened and make things right. I’ve sent a follow-up email regarding your Curaçao eSIM purchases so we can resolve this together. Please check your inbox when you have a chance! We sincerely apologize for the inconvenience and appreciate your valuable feedback. Jasmine – Customer Advocacy
Hi! We are so glad our eSIMs have been a good fit for your travels, and that is exactly what we love to hear. Travellers like you make it all worth it. Wherever your next trip takes you, we would love to be part of it! - The Airalo Team.
Easy ro buy and install eSims. Good options and pricing.
Hi! Glad your Airalo experience went smoothly. We are happy our eSIM setup matched your trip plans, and we truly appreciate you sharing. We would love to be part of your future travels too! - The Airalo Team.
Hello Samuel! If you couldn't use your eSIM while traveling, please reach out via the in-app chat and ask to speak with a live agent so our support team can review what happened and help make things right! I'm really sorry to hear that. Being unable to get connected and left without data is super frustrating. I hope we can improve your experience! Thank you for your feedback. Stella – Customer Advocacy
Hi Ananda, I can see that you have already reached out to our support team via in-app chat, and a resolution has been provided. We sincerely hope our team was able to address your concerns and take good care of you! Whenever you need further assistance in the future, you are always welcome to message us again via the in-app chat. We are truly sorry for the trouble you experienced, and we appreciate you taking the time to share your feedback with us! Jasmine - Customer Advocacy
Una mierda instalar un SIM
Hola Ricardo! Si todavía necesitas ayuda, por favor, escríbenos a través del chat de la app y pide hablar con un agente en vivo. Te conectarás de inmediato con una persona de nuestro equipo de soporte humano para ayudarte a resolverlo. Lamentamos mucho la mala experiencia y la frustración al instalar tu eSIM; el proceso debería ser rápido y sin complicaciones. ¡Gracias por tus comentarios y esperamos poder mejorar tu experiencia! Stella – Defensa del cliente
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