Alphalete Athletics (alphaleteathletics.com) has a 3.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 31% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Do not order - without reviewing return/exchange.
I cannot believe it takes 10-15 days (email says different than website. to process my exchange. It will take approximately a month to get my new item. COMPLETELY RIDICOULOUS. Had I known this, I would have never ordered from this company as the leggings are really not that special.
R
Rob · 1 review · Verified · Experienced 2026-04-08 ·
★★★★★
Customer service responded quickly
Customer service responded quickly. I will say the return process took quite a long time.
A
An · 1 review · Verified · Experienced 2026-04-08 ·
Roberta Lima · 1 review · Verified · Experienced 2026-04-15 ·
★★★★★
Delayed Exchange and Unsatisfactory Replacement
I returned two pairs of leggings and exchanged them for different ones, but it took a long time to receive the replacements. Unfortunately, these don’t work well for me either. Now I’m unsure whether to try another exchange or just return them, since the process takes so long.
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Xx · 1 review · Verified · Experienced 2026-04-15 ·
★★★★★
Very bad
Very bad. You ran out of half of my order and shipped me the remaining half without asking me if I wanted the partial order. And I didn’t.
You also didn’t reimburse me for the missing item until I reported that.
And now are refusing the refund for the one item I received not until I return it, even though I didn’t need the partial order, like I said
Check in with customer if you run out of inventory before you ship it
Everything was great and shipped proptly. The one item that was out of stock was immediately refunded to me without me even reaching out! Love my new gym sets!
I was very excited to purchase the shorts for my wife. It was disappointing that after waiting a week for the order to ship, i get the notification that half tge order got cancelled for the inventory issue.
Not a happy customer at all, I ordered an item for my daughter, paid the extra money for returns, low and behold the item did not fit at all, and when I tried to do the the return, it says my order cannot be found. I tried reaching out via the customer service link provided for assistance, only to have it say "sorry the site cannot be reached". There products are pricey, not worth the price for the quality, and the size guide is way off. Not to mention very, very poor customer service, as it does not exist!
A
Andrew M · 3 reviews · Experienced 2026-04-12 ·
★★★★★
Absolutely the worst return/exchange…
Absolutely the worst return/exchange company to deal with. Paid extra for the exchange policy as I wanted to make sure of the sizes. When the item was received, sure enough it was too small. The company refused to exchange my item for a larger size even when I paid extra for this service. Was the first and last time ordering from here. I should have paid more attention to these reviews.