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Shopping & Fashion

Ana Luisa

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101 reviews

4.7101 reviews
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About Ana Luisa

Data updated
Website
analuisa.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
86% (6/7)
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About this business

Ana Luisa crafts high-quality, affordable jewelry essentials that stack up to real life. Tarnishproof, water-resistant, hypoallergenic: our pieces are engineered to withstand daily wear and are designed to be the foundation of your daily stack. Like your favorite pair of denim or trusty white tee—Ana Luisa is your jewelry uniform.

Written by the business, not verified by us.

Is Ana Luisa legit?

Ana Luisa (analuisa.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-27.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning designs, noting that the jewelry pieces are elegant, beautiful, comfortable, and perfect for everyday wear or special occasions. Customers are also deeply impressed by the exceptional quality and durability of the items, which do not tarnish easily even when worn daily. Furthermore, many people highlight the wonderful support staff who readily provide replacements and assist with friendly, prompt communication. However, some reviewers were not happy with shipping delays, missing items from their packages, or difficulties getting timely help when unexpected delivery issues occurred.

Auto-generated from all reviews of this business. For reference only.

What people say

Customer service is the best

Customer service is the best! They get back to you really fast and get the problem figured out.

Reply from Ana Luisa2026-08-04

Hello there! Thank you so much for the love! 💖 Fast and helpful support is super important to us, so we’re thrilled to hear our team took great care of you and got everything sorted quickly.

Love love love

The quality of these products are amazing. I ran into an issue with one of my AL items and Allen & team helped me solve it in no time! They’re so kind and truly give great customer service. 10/10 experience.

Reply from Ana Luisa2026-08-04

Hello there! Thank you so much for the 10/10 review! 🌟 We are so glad Allen and our team were able to step in and solve everything quickly for you. Providing kind, hassle-free support is always our goal, so hearing that you had such a great experience truly makes our day!

Gorgeous Jewelry!

Amazing jewelry! part of my daily stack and hasn’t tarnished what so ever. excited to keep getting more jewelry from them to grow my collection!

Reply from Ana Luisa2026-07-29

Hey there! Thank you so much. 💖 Knowing our pieces have become a part of your daily stack is the ultimate compliment. We love that they're staying beautifully tarnish-free for you, and we can't wait to help you grow your collection ✨

Ana Luisa’s pieces are absolutely…

Ana Luisa’s pieces are absolutely gorgeous! I have the prettiest necklace from them and since receiving it I refuse to take it off. It is timeless and compliments any and all the outfits I wear it with. Highly recommend the quality is amazing!

Reply from Ana Luisa2026-07-29

Hello there. Thank you so much for the gorgeous review! 💖 We absolutely love that your necklace has become your new 'never-take-it-off' piece—that's the ultimate compliment!

Beautiful jewelry and wonderful service!

Their products are absolutely beautiful! I recently ordered one of their bracelets, and I was so impressed with the quality. It’s the perfect everyday piece and layers beautifully with the bracelets I already wear. The entire experience was just as great. Ordering was easy, my bracelet arrived without any issues. I highly recommend Ana Luisa if you’re looking for elegant, beautiful jewelry!

Reply from Ana Luisa2026-07-29

Hi there. Thank you so much for the beautiful review! 💖 We're absolutely thrilled that your new bracelet fits seamlessly into your everyday stack. Thank you for the high recommendation—we can't wait to help you find your next favorite piece✨

Cherry on the Customer Service Team is great.

I had a defect on the clasp on my earring that unfortunately caused it to fall off my ear and become lost. Thankfully, Cherry on the customer service team was extremely helpful and guided me through the process on what to do. Cherry was supportive, courteous, and professional. She found the specific email and order number for my purchase months ago, despite the fact that I didn’t know which I had used, and directed me to the warranty claim website. She was committed to helping me and responded to every email I sent in a timely manner with a positive attitude. She has exceeded all expectations and went above and beyond in a friendly and polite manner. Cherry made this stressful experience for me into a smoother and easier one. She took my concerns seriously and I am very happy with the service I received.

Reply from Ana Luisa2026-07-28

Hi there! Thank you for the amazing review! We are so glad Cherry could turn a stressful moment around and get your warranty sorted out quickly. We'll make sure she gets the shoutout she deserves!

I cancelled my subscription with this…

I cancelled my subscription with this company in January. I noticed on my billing statement a charge for July when I haven’t bought an item since January! I went back to February in my bank history and have noticed a charge every month! I WILL be getting a refund for the charges on my card for the last SIX MONTHS when I CANCELLED my subscription SIX months ago!!!!!! Do not sign up with this company !!! DO NOT! Buy items elsewhere!

Reply from Ana Luisa2026-07-29

Hello Annie! Our AL Luxe membership is optional. AL Luxe members pay a $3.95 one-time fee for immediate discounts, followed by a monthly payment. We communicate this before checkout and after confirming the order. That said, we appreciate your feedback as we continue making improvements to our membership. It sounds like you may have signed up by mistake, so if that's the case please feel free to email us at [email protected]. We'd be glad to assist you further.

Ana Luisa customer service is really…

Ana Luisa customer service is really great and they were very helpful! Great quality bracelet and no problems with my order.

Reply from Ana Luisa2026-07-28

Hi there! Thank you for the lovely review! We're so glad you're happy with your bracelet and our service. We appreciate you choosing Ana Luisa!

New Fave Everyday Necklace

It’s lovely! It goes perfectly with all of my outfits. I think it is GREAT quality for the price! And love that it’s mixed metal! Definitely feels luxurious.😍

Reply from Ana Luisa2026-07-28

Thank you so much! We love a versatile mixed-metal piece, and we're so glad it has become your new everyday fave. Enjoy feeling luxurious😍

Received my order it was incorrect, but quickly corrected!!

Received my order it was incorrect, contacted Anna Luisa, they answered right away and corrected the problem and had my new product in the mail within two days. I was very happily surprised at how quickly they resolve the issue.

Reply from Ana Luisa2026-07-28

Hi there! Thank you so much! We're so sorry your order wasn't right the first time, but we're thrilled our team could turn it around for you so quickly. Enjoy your new jewelry.

Online Scam - Beware

I ordered an earring bundle online because the physical store refused to sell the product, despite being advertised. When I made the purchase, I then received an email that I signed up for a membership trial for $3.95, which was a surprise to me. I did not sign up for a trial. Ana Luisa does not have customer service. They have a chatbot that refuses to refund this fraudulent fee. I've made repeated attempts to have the charge removed. My credit card company is now investigating the fraud. Buyer beware. This company has poor business ethics.

Reply from Ana Luisa2026-07-29

Hello Kris! Our AL Luxe membership is optional. AL Luxe members pay a $3.95 one-time fee for immediate discounts, followed by a monthly payment. We communicate this before checkout and after confirming the order. That said, we appreciate your feedback as we continue making improvements to our membership. It sounds like you may have signed up by mistake, so if that's the case please feel free to email us at [email protected]. We'd be glad to assist you further.

Love it!

The jewelry is beautiful and long lasting. I can wear it in the shower and out to the pool with no issues. Also great for a night out!

Reply from Ana Luisa2026-07-28

This is amazing to hear! We design our jewelry to keep up with your daily routine, so we’re thrilled to know it's looking beautiful through it all. Thank you for the lovely review.

Amazing Company

Ana Luisa was great to work with and answered all of my questions to the best of their ability. The ring I ordered fit as expected and was great craftsmanship. Packaging was secure.

Reply from Ana Luisa2026-07-28

Hi there! Thank you for sharing your experience. We're so glad we could help with your questions and that you love your new ring. Enjoy your new piece.

I absolutely love the jewelry that I…

I absolutely love the jewelry that I ordered… The blue and white earrings and bracelet. And when I had an issue with one of the earrings, the customer service team responded to me over a weekend and made everything right.I can’t say enough good things about this company and the quality of their workmanship and customer service.

Reply from Ana Luisa2026-07-22

We're so thrilled to hear how much you love your beautiful new jewelry. It's wonderful to know that our team could step in and make things right for you over the weekend. Enjoy wearing your blue and white earrings and bracelet!

I’ve been wearing the Selena cuff for…

I’ve been wearing the Selena cuff for the past couple months, in the shower, to the lake, and you can tell it is a high quality piece. Will be buying more pieces!!

Reply from Ana Luisa2026-07-20

Hi there! We are so thrilled to hear that your Selena cuff has held up beautifully through all your adventures! ✨We can't wait to see what piece you pick out next.

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