Apex Hosting's mission is to be the leader in hosting Minecraft servers through dedication to customer support and education.
Written by the business, not verified by us.Apex Hosting (apexminecrafthosting.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being incredibly helpful, patient, and quick to resolve complex technical issues. People note that the server performance and connection quality remain consistently reliable over years of continuous use, making online gaming sessions completely seamless. However, some customers also noted that the server panel can sometimes be quite difficult to navigate and set up properly. A few users mentioned finding the overall platform less than user-friendly when starting out, especially when attempting to configure settings independently. Others experienced occasional frustrations with initial account creation steps.
Auto-generated from all reviews of this business. For reference only.
Hello Silas! Glad to hear that! We’re really happy our team was able to help you out and get things sorted quickly. If you ever need a hand again, let us know :) Best regards, Apex Hosting
Great knowledgeable staff, fast server setup, Marco was a legend, definitely look for their help. Decently low fee, no connection issues
Hello Roger! Thanks a lot for the review! We're really glad to hear everything went smoothly with your server setup and that you had a solid experience overall :) If you ever need help again or have any questions down the line, we’re always here to help. Best regards, Apex Hosting
Very prompt and respectful chat with Marco. he helped me fix my issue in no time! Also the whole service is super intuitive! love it
Hello Samuel! It’s great to know Marco was able to jump in quickly and get things sorted without any hassle. Feedback like this means a ton to us! If you need anything else in the future, we’ll be right here and happy to help again :) Best regards, Apex Hosting
Great professionalism and Knowledge, Franco Oliveri was able to help me in a fast and timely matter, while also providing me the tools to move forward!
Hello, Quin! We're happy to hear that Franco was able to swiftly assist you as well as share knowledge! We'll make sure this positive feedback reaches him :) Best regards, Apex Hosting
At some point during normal use of the server, a seemingly very complex problem popped up that none of us could figure out. The agent who connected with us, Zachary, was immediately responsive with looking into the problem, clearly understood what I was experiencing and had a solution that got us up and running within minutes! This experience happened in nighttime hours in most locations, so I'm doubly impressed that support was this immediately accessible.
Hello, Brady! Thank you for the positive review! We're very glad to hear that Zachary was able to help you resolve the issue :) We’ll be sure to pass along your kind feedback to him. We offer 24/7 support to ensure help is always available, so please don’t hesitate to reach out anytime! Best regards, Apex Hosting
been using apex for long time and tonight my server got realllyyy banged up and a guy named Bryan aka owl pic guy haha saved the server and all its files staff here is amazing #1 server host by far
Hello, Dalton! Thank you so much for the kind words! We're happy to hear that Bryan was able to help sort out your concerns. We'll make sure this review reaches him :) Best regards, Apex Hosting
Pretty fast, pretty straight forward, no problems.
Hello, Ment! We're happy to hear you had a good experience with our service! Thank you for sharing your feedback :) Best regards, Apex Hosting
I was having a mod version issue and the ai started out pretty helpful but was unable to fully assist in fixing my issue, however Marco Padilla stepped in and gave me the info i needed to move forward with my request, being that i needed to submit a ticket to have my mod updated and installed, since Apex was a tad behind in getting it moved to the new version, but thats ok, either way i got what i need thanks to him in a fast and efficient manner, thank again Marco, you guys really are known for your good customer service.
Hello! Thank you for the positive feedback on our customer service, we’re always striving to provide a great experience! We’re happy to hear that Marco was able to assist you efficiently, and we’ve shared your kind words with him :) Best regards, Apex Hosting
Zachary is awesome! He got our minecraft server up to the latest and greatest snapshot within a few minutes. Very responsive!
Hello! We’re glad to hear that! Getting your Minecraft server updated smoothly and fast is exactly what we aim for :) If you need anything else down the line, we’re always here to help! Best regards, Apex Hosting.
I purchased many minecraft server with apex hosting and they where all great. I put 5 stars for the staffs, because they respond really quickly and they all have did a great jobs to help me setup my server. The cpu are really great too, you can use big modpack like ATM and they never lag.
Hello! Thank you so much for the continued support and the kind words! We really try to make support the strongest part of what we do, so that feedback goes a long way. If you ever need help with anything else, we’re always here for you! Best regards, Apex Hosting.
marco padilla fixed my server under 5 mins!
Hello! We're glad to hear Marco was able to assist you swiftly! We'll make sure to share the positive feedback with him :) Best regards, Apex Hosting
Bryan P from the support team was very helpful when I was having trouble setting up my server. Great support is one of the most important things to have in a service like Apex Hosting.
Hello, Travis! Thank you for sharing your positive experience! We're happy to hear Bryan was able to assist you in setting up your server, we'll make sure to share this feedback with him :) Best regards, Apex Hosting
Marco was amazing, he was kind and very helpuful.
Hello, Adrian! Thank you for leaving a positive review, we'll make sure this feedback reaches Marco:) Best regards, Apex Hosting
Great communication and help when I needed it!
Hello! We’re really glad our team could communicate clearly and help you out when you needed it. If anything else comes up, we’re always here to help! Best regards, Apex Hosting.
Daniel Parsons was terrific at his job. Fixed the problem just like that. I give him 2 thumbs up and my appreciation.
Hello, Spirit! We're happy to hear about your positive experience with the support Daniel provided. We'll make sure to share this with him! Best regards, Apex Hosting
My mate was paying 85.00 AUD for a server for like 5 people max and the cpu kept spiking to 100% if you tried to generate new chunks aka explore or really do anything other then sitting at your base and staring off into the horizon. My mate has made 2 tickets questioning ApexHosting but they only respond in the ticket with a bot saying "make a ticket".
Hello, Crowley! Thank you for taking the time to share this feedback with us. We’re sorry to hear about the performance issues your mate experienced and the frustration caused when trying to get assistance. That is certainly not the experience we want anyone to have, especially when it comes to server performance and support access. We have reached out via Trustpilot to request additional information so we can review the account and server details more closely. Once we have that information, we’ll be happy to investigate the situation further. In the meantime, please note that when using our AI chat, you can always say “transfer to agent” to be connected directly with a support representative for immediate assistance. We appreciate you bringing this to our attention and look forward to helping resolve this. Best regards, Apex Hosting
Quick, friendly, and got it solved asap!
Hello, Kendrick! Thank you for the positive feedback :) We're happy to hear that our support team was able to quickly resolve your concern. Feel free to reach out again for any other concerns, our team is always ready to assist! Best regards, Apex Hosting
They were quick to help me when my server acted up, and got it fixed within minutes. Thank you!
Hello, DeAnna! We're glad to hear that our team was able to assist you swiftly! Thank you so much for sharing your experience :) Best regards, Apex Hosting
Hello! Thank you for taking the time to share your feedback with us. We’re very glad to hear that Marco was able to promptly fix the problem for you. We appreciate you pointing out his quick assistance. If you ever need help again, we’re always here to support you. Best regards, Apex Hosting
These guys care about their customers absolute huge fan of their support team unlike any other provider ive used in all my years running servers for a variety of games wish i found these guys sooner.
Hello, Alex! Thank you for taking the time to share your experience with us. We’re very glad to hear that you feel our team truly cares about its customers and that our support has stood out compared to other providers you’ve used over the years. It’s great to know you’ve had such a positive experience. We truly appreciate your kind words and are happy you found us. If you ever need assistance again, we’re always here to help. Best regards, Apex Hosting
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