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Shopping & Fashion

Artssus

486 reviews

3.1486 reviews
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About Artssus

Data updated
Website
artssus.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
238 reviews
Replies to negative
0% (0/216)
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Is Artssus legit?

Artssus (artssus.com) has a 3.1 out of 5 rating on OK.one, based on 486 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the easy ordering process and find the website simple to navigate. Many buyers love the attractive designs, bold colors, and wide variety of available apparel options. People frequently mention that browsing the store is an engaging activity thanks to the inspiring visuals. However, some customers also noted that the delivered items were made of synthetic polyester rather than cotton. Others experienced issues with sizing discrepancies and disappointing fabric quality. Furthermore, a few people mentioned that shipping took longer than expected and customer support was unhelpful when handling returns.

Auto-generated from all reviews of this business. For reference only.

What people say

Following the tenor of previous…

Following the tenor of previous reviews, it's utter scam and complete garbage. I've ended up arguing with the support team to return my items and they firstly insists on making you pay for the parcel to be returned to China and I agreed by which point they just stopped responding and I never received an address or any type of compensation. Be wise and don't engage.

I wish I would have read these reviews…

I wish I would have read these reviews prior to ordering. Sweater total polyester material and size absolutely not true at all. I’m requesting my money returned but I’m not holding my breath. I doubt I’ll get it. I will NEVER purchase from them again. Really hate when you spend your hard earned money and it turns out to be a scam. I wouldn’t even give them a star but you have to pick something to leave a review. Please I hope you read these reviews before spending your money.

Paid $38.00 for a sweater top with a…

Paid $38.00 for a sweater top with a golden doodle on it. The material is not sweater it's more like the cheapest sweatshirt you can buy that will shrink to nothing once laundered. The dog shows to be furry material & it's not...it's a screen copy pressed onto the shirt. They're a cheap Chinese company & will not accept a return for a refund. They're saying it costs too much to ship back to China so I would have to pay that. RIPOFF!

Disgraceful!

Ordered dress from this company, stated it was linen and lace. Picture looked beautiful! What I got was nothing at all like the picture. Very cheap polyester. Emailed to complain and requested refund and return address. I was then offered various discounts on next order - certainly wouldn't order from them again. When I eventually said if I didn't get total refund, I would contact my bank to attempt to get money back. Within 24 hours, they responded and sent me return address. Posted today, cost nearly as much as dress did to send back ! But if it stops anyone ordering from them , well with it. Absolute disgrace

I am still battling with them over a…

I am still battling with them over a large Christmas gift order 2023 ....all sizes were extremely smaller than ordered e.g. a large would only fit small ...medium was a child size. X large would fit small...obviously reducing the amount of fabric material reduced their costs to manufacture....They have offered me 30% off my next order as way of compensation not indicating how I would access this credit ????

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