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Shopping & Fashion

Artssus

486 reviews

3.1486 reviews
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About Artssus

Data updated
Website
artssus.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
238 reviews
Replies to negative
0% (0/216)
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Is Artssus legit?

Artssus (artssus.com) has a 3.1 out of 5 rating on OK.one, based on 486 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the easy ordering process and find the website simple to navigate. Many buyers love the attractive designs, bold colors, and wide variety of available apparel options. People frequently mention that browsing the store is an engaging activity thanks to the inspiring visuals. However, some customers also noted that the delivered items were made of synthetic polyester rather than cotton. Others experienced issues with sizing discrepancies and disappointing fabric quality. Furthermore, a few people mentioned that shipping took longer than expected and customer support was unhelpful when handling returns.

Auto-generated from all reviews of this business. For reference only.

What people say

Artssus appears to be a scam

Artssus appears to be a scam. We ordered two shirts, they took our money. Then they sent an email saying the package had been delivered. It had not. Then they sent another email saying in was on the way. It was not. Then they claimed to have attempted delivery but the address was invalid. It was not. They use some bizarre shipping company we'd never heard of and got in some endless loop with their chatbot. Still not resolved. No refund. No phone # to call. Email response is really no response. We have had to cancel our credit card.

Awesome Designs

Well, first off I love your clothing very unique designs. In the past I have ordered from companies that claimed to be in the U.S. only to wait 2 months to receive my order. I'm hoping that is not the case with you. My wife wishes you had more clothing for females. I look forward to seeing the quality of your goods. I have been spreading the word about you products, as I understand they are distributed from Nashville which is a good thing. If I am pleased with your clothes I will surely order again.

Do not use this company

Do not use this company. Their products are of very low quality and defective. Their support@artssus only works once. When you send a complaint, they ask you to explain and send images. The company then blocks your email response and you can no longer contact them. The 3 products I purchased are going in the recycling bin but I doubt they are fit they could be recycled, perhaps in the plastic section. Iam out about $100 do not make the same mistake.

Nice Design but the material is a fraud

Ordering process worked, delivery took app. 4 weeks. The size finder for shirts and T-shirts gives a rough estimate but the actual order size must be determined carefully using a measuring tape as an XL for T shirts is only an L for a short sleeved shirt. The designs on the T-shirts delivered were visible and more or less like advertised. Still I feel hoodwinked because the material was not 95% cotton (as indicated on the website) but 100 % polyester. So this is what you get: A massively overpriced piece of chinese plastic with a nice design.

Low quality and No support

First of all the clothing I ordered is sub par in quality and the packaging it comes in is zip lock bags. I ordered 3 shirts. One didn't fit and one I didn't like. It says to email them before returning. I've emailed twice with no reply. It says you must return within 14 days. I called my credit card company. They refunded the charges and are disputing it with Artssus.

Fake site...clothing supposed to be…

Fake site...clothing supposed to be 100%cotton,..rip off ... polyester cheap poorly made ..customer service ...does not exist.Same clothing on Temu...fraction of cost....Warning ⚠️⚠️⚠️⚠️ $135 wasted....Do not under any circumstances use this site.

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