Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Written by the business, not verified by us.Askadoctor (askadoctor.help) has a 4.9 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the medical staff for being exceptionally knowledgeable, deeply attentive, and providing clear, reassuring guidance for various health concerns. Consumers also genuinely appreciate the remarkably fast response times and the wonderfully smooth, intuitive platform that makes getting professional medical answers surprisingly simple. However, some people mentioned that wait times could occasionally feel quite long before finally connecting with a medical professional. A few reviewers also noted feeling a bit hesitant or somewhat skeptical at first due to experiencing those noticeable delays during the initial consultation process.
Auto-generated from all reviews of this business. For reference only.Dr.DaGo replied quickly and explained clearly what to do for dark patches after sunburn, He told me to stop harsh scrubs and focus on gentle cleanser and daily sunscreen SPF30+and one lighting ingredient like azelaic acid or niacinamide.Very helpful and easy to understand.
The group asked me good questions to help me explain clearly and fully my needs. Asked what steps I had already taken to address my problems and potential solutions to fix my problems they were thorough and caring. Very happy
A great experience! Ten out of ten! Response time was fantastic and all the right questions were asked. I feel that their expertise level is outstanding.
The person who first worked with me was good to work with and then she got the doctor on the line and asked me more questions and I felt I got the answers I needed to take care of the wound.
Dr. Li was incredible. Myself as a new mother, she gave the greatest advice, she was so kind, and she provided a perfect solution. I couldn’t have asked for a better Dr. to have been connected to.
Dr. Dan was quick, knowledgeable and reassuring.
Nice texting chat with a Dr., but I did think I was communicating with an urgent care clinic as that is what I was researching when there was a pop up question asking how could I be helped. I did have to give my credit card info for a $5 charge. I hope that was all! UPDATE! I found a pending $70 charge for this online conversation. This was not clear to me at all, so I honestly feel I was tricked into this conversation that I thought was going to lead me to an urgent care appt.
Good afternoon John, I hope you've since been able to get in and be seen for whatever brought you looking for urgent care that day. I'm glad the texting conversation with the doctor itself was a good one, even if an appointment was what you were after when you started searching. We found your account and have refunded the $70 charge, and your membership is cancelled so nothing further will be billed. The refund will be back with you in 3 to 5 business days. Thank you for the chance to take care of this, and I hope you're on the mend soon. Best regards, Julie, JustAnswer Customer Care [email protected] | 800-805-5962
The AI review asked good, pertinent questions. The doctor followed up immediately with a personal call, listened, discussed it with me, and gave his opinion. It was a good experience for us.
Dr, Behere went above and beyond the call of duty by contacting me at midnight on a Sunday night/Monday morning to answer a dental question. His answer was knowledgeable and gave me the information I needed to select a treatment option that met my needs. I got the impression that he genuinely cared about providing me with the appropriate information so I could make an informed decision.
I was suffering from a mild heat stroke and Dr. Li was very responsive and gave me a medication treatment that worked. My blood pressure was elevated and after following the Dr's plan everything had fallen to an acceptable level and I'm feeling much better.
The doctor on call was extremely informative and answered all my questions! Provided sound advice to get me on the right track for my diagnosis.
They listened, asked appropriate questions and offered help, if I needed it. Now the help I need is to extract myself from this membership and get my $65 dollars returned. I did not know ahead of time that it would be anything over the $5. I want out as I won't need further service.
Easy access,very knowledgeable
Very prompt, patient and thorough
Prompt response. Thorough understanding of situation. Clear concise advice. Reassurance.
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