Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
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Is Askadoctor legit?
Askadoctor (askadoctor.help) has a 4.9 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People frequently praise the medical staff for being exceptionally knowledgeable, deeply attentive, and providing clear, reassuring guidance for various health concerns. Consumers also genuinely appreciate the remarkably fast response times and the wonderfully smooth, intuitive platform that makes getting professional medical answers surprisingly simple.
However, some people mentioned that wait times could occasionally feel quite long before finally connecting with a medical professional. A few reviewers also noted feeling a bit hesitant or somewhat skeptical at first due to experiencing those noticeable delays during the initial consultation process.
Auto-generated from all reviews of this business. For reference only.
It's right now for #1. This eliminated any worrying that can create more problems. As we are finding out just how powerful our worries and thoughts are in manifesting our reality today. The doctor evaluated all my concerns and guided me to the place to get the answers. That's why I contacted you all in the first place. So all went perfectly and I'm very happy with your sight. Hopefully I'll never need anything else from you. But it's reassuring to know where I can go to get the answers.. Thank you again, and have a blessed day.😎✌️🙏
They charged my bank account a $90 recurring fee without linking me to a doctor fot a prescription. Complete fraud. Be careful.
Reply from Askadoctor2026-08-19
Hi Al,
Thank you for sending us the information we needed to locate your account. I’m sorry you came to us looking for prescription guidance and were left without the help you needed.
I’ve reviewed your account and processed a full refund of your membership charges. I’ve also canceled your membership, so you won’t receive any future membership charges from JustAnswer.
We appreciate you giving us the opportunity to look into this and take care of your refund.
Best,
Julie
JustAnswer Customer Care
[email protected] or 800-805-5962
Hello Britney,
We appreciate you sharing your experience with us, and we’re here to help make things right.
I would love to help you out. If you send me additional information as to which link you couldn't click we're happy to take a look at your account, and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
[email protected] 800-805-5962
The AI chatbot and the Dr. asked good questions and gave sound advice, reassuring me about the problem which prompted my inquiry. The wait time was a little long, but worth it.
i really appricated the resource that you made avaiable and I was delighted to recieve such good advice as to how to proceed with dealing with my issue thank you
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