We are Ask & Embla, home for all breeds of the alternative—We are a union of dark and light, masculine and feminine, immediate and eternal.Our jewelry brings metals, gemstones and your energies into a chord. Just as Ask and Embla were born as a pair, we hope to bring the power of two to you🖤
Written by the business, not verified by us.Ask & Embla (askandembla.net) has a 3.6 out of 5 rating on OK.one, based on 375 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 25% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the jewelry, noting that the pieces are beautifully crafted, remarkably durable, and feature truly unique designs that stand out. Consumers also highlight the remarkably fast delivery times alongside a wonderfully friendly and efficient support team that consistently resolves any questions quickly. Some reviewers were not happy with the overall quality control, mentioning that certain items arrived with faulty clasps or manufacturing defects. A few individuals experienced distinct difficulties with their orders, expressing frustration over unexpected extra fees and unhelpful interactions with staff regarding returns.
Auto-generated from all reviews of this business. For reference only.Completely satisfied with my purchase from Ask & Embla. Well worth the spend, treat yourself with one of these fine pieces of jewelry. Highly recommend. Thankyou
We’re so happy to know that you’re completely satisfied with your purchase and found it well worth it! We truly appreciate your kind words and recommendation, Hannah! We hope your new piece continues to bring you joy every time you wear it.🖤
super happy that I found this shop. the jewelry is really unique and has great quality. I only wear gold jewelry so I am really happy that this gold jewelry doesn't lose it's color when you wear it.
Hi Matteo, We’re so happy to know that you’re enjoying your pieces and that you love the quality and color of our gold jewelry! It means a lot to know that our designs have found a special place in your collection. Thank you for your kind words and support, we truly appreciate it!
I love A&E Jewelry so much! They never ever disappoint I recently purchase the mini Illyria earrings out of everything I got those earrings are a huge staple statement piece , there tunnels / plugs are to die for , I always have the best experience best part high quality affordable! Also shoutout to there customer service there service is flawless love it!🖤✨
Thank you so much for sharing this wonderful review, Jael. We’re delighted to know that the Mini Illyria Earrings have become such a statement piece for you, and that our tunnels and plugs continue to impress. It means a great deal to us that you value both the quality and affordability of our jewelry. We also truly appreciate your kind words about our customer service. Your feedback made our day! ✨
Cool jewelry... reminds me of my free flowing youth in the 80s, but Ask & Embla didn't exist! Therefore...love it!
We love hearing this, Sabina! It’s amazing that our pieces bring back those free-flowing vibes and memories of the 80s for you. We’re so happy you found us now, and we truly appreciate your support and love for our jewelry. 🖤
Fantastic products and wonderful customer service. I will be a forever customer!
Thank you so much for your kind words and love, Morgan! 🖤 Knowing that you’ll be a forever customer truly means the world to us. We look forward to continuing to serve you for many years to come!
I love this piece it looks so cute in my nose it’s nice and dainty but also keeps with my aesthetic look, I’m so in love with it
Hi Teagan, We’re so happy to hear that you’re in love with your new piece! We can’t wait to have you back for more pieces you’ll adore. ✨
Another poor and cheap product that is wrapped with a "good branding identity". Don't bother.
Hi Eduard, We’re sorry to hear about your experience. We reached out through Trustpilot to get more details about your order so we could investigate this properly, but unfortunately, we didn’t receive a reply. Without this information, we’re unable to confirm your experience. If you’d like, please contact our team directly at [email protected]. We’d be happy to look into this further and assist you.
Super great service and quality! Customer service is top tier they always respond super quick!!
Thank you so much for your kind words, Grace!🖤
I love all Ask & Embla’s jewelry. They are unique, bold, beautiful and cool with en edge. Service are always top quality with replies within an hour if you have any questions or concerns. Love making purchases and will never stop. Have a huge collection of rings, necklaces and earrings 🙏♥️
Hello Josephine, We’re truly touched by your kind words! It means so much to know that you love our jewelry and feel connected to the unique and bold designs we create. We’re also so glad to hear that our service has met your expectations. It’s always our goal to support you quickly and with care. 🖤 Thank you for your continued love and support, and we can’t wait to keep creating pieces you’ll treasure.
I ordered a bracelet from Ask & Embla. When I received it the size was a bit small so I reached out to ask for an exchange. The help I received was fantastic! Everyone in their Support Team was gracious, respectful, and beyond helpful. Also, I didn't have to wait days for a response. Support was right on top of my exchange from start to finish. I have already ordered again from this company and will again in the future!
Hi Jackie, thank you so much for your kind words! We’re so glad to hear that our team could assist you smoothly with your exchange. It means a lot to us and we truly appreciate your support!
Best customer service I ever had! I had a concern about a product and they were quick and fair with a solution. Can definitely recommend buying there.
We’re so glad our team could take care of you quickly and fairly, Jennifer. Thank you for trusting us and for sharing your experience!🖤
Great experience love the design, sizing and customer services thank you so much ask & embla!
Thank you so much for the kind words!🖤
Shipping and delivery was super fast. The jewellery also was perfect better than expected. Will definitely purchase again!
We’re so glad to hear your order reached you quickly and that you loved your jewelry even more than expected! We can’t wait to welcome you back for your next piece, Erika!
Amazing customer service and beautiful jewellery. Would definitely purchase from this company again!
Hi Shaz, We’re so happy to hear that you had such a positive experience with both our service and our jewellery! We can’t wait to have you shop with us again in the future. Please don’t hesitate to reach out to us anytime if you have any questions or concerns—we’re always here to help.
I’ve been buying septum rings from A&E since I got the piercing, and they’ve always been my favorites. They recently had a clearance sale and I was worried it would be my last chance to get some of the ones I’d always wanted, so I ordered a bunch of them. Unfortunately and through no fault of the company, the package was not delivered properly. I reached out to customer support fully expecting a “sorry, we can’t help you” since it really was out of their control (and I hadn’t bought insurance on the package) , so I was very surprised when they offered to re send the items! They even kindly re-opened the ticket for me, as I was very late responding to their offer. The package got here swiftly and there were no problems. The pieces are beautiful, well made, and interesting. They’re easy to change out and the metals are piercing quality. I truly can’t shut up about how much I like this jewelry and the service from this company.
Hi, Rachel We’re thrilled to hear you love both the jewelry and our service! Looking forward to serving you again!
Ask & Embla has quickly become my new favorite jewelry. The necklace I purchased is beautiful and completely unique. Each piece is really a work of art and truly authentic. I love the weight and the obvious next level craftsmanship. Looks badass and I look forward to buying more!!
Thank you so much for your amazing review, Jonathan! We’re thrilled to hear that your necklace has become a favorite and that you appreciate the unique designs and craftsmanship we put into every piece. Your support means the world, and we can’t wait to create more pieces for you to love. 🖤
I'm so impressed with Ask & Embla, my new favourite brand. It's really hard to find good alt jewellery in Australia and their pieces are all unique, extremely well crafted and high quality (and make a statement). Exceptional customer service and super speedy shipping as well.
Thank you so much for the love, Danielle! 🖤
I've bought earring from them earlier this month and finally was able to wear them, one of the clasps was loose, i reached out to them and they quickly sent me new ones, Amazing support ! And the necklace i ordered after the earrings is very cute i love it. I can easily recommend them !
Hi Clubi, Thank you so much for sharing your experience with us! We’re glad our team could quickly resolve the issue with your earrings and that you’re enjoying your new necklace too. Your recommendation means a lot, and we’re so happy to have you as part of the Ask & Embla community. 🖤
Everything I've ever purchased looks amazing and it's my seconds time.The quality of the jewelry is on paar and it's a comfortable wear from septum piercings to flesh tunnels . The customer service is also great and ready to handle any issue. I live in Romania in eastern Europe and customs has some specific requests when it comes to outside EU purchases and because of this fact I had to make some modifications to the invoice because here you can't receive free stuff.So,the customer service department helped me with this issue the second time around so that I can receive my stuff. Love the jewelry ad appreciate the help and assistance I've received so far. Can't wait for my next purchase!🖤🤘🙏 🤘🖤🤗
Thank you so much for your continued support and for sharing your experience with us, Alina! 🖤 We’re so glad to hear that you’re enjoying your pieces and that they’ve been both comfortable and true to quality. It also makes us happy to know that our customer service team was able to assist you with the customs process and ensure your orders reached you smoothly. Your trust means the world to us, and we can’t wait to create more pieces you’ll love. Please don’t hesitate to reach out if you need any assistance or if you have any further questions—we’re always here to help.
I’ve bought 4 pieces from this brand so far and have been incredibly impressed ! The pictures don’t do the quality justice. It’s really exceeded my expectations! I’ve downloaded the app, and plan to buy much more. Very happy!
Hi Erin, Thank you so much for sharing this amazing feedback! It means the world to us that the quality exceeded your expectations and that you are planning to grow your collection with us. We can’t wait to be part of your next purchase and continue bringing you pieces you’ll love!
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