Atlys makes it easy for anyone to get a visa.We are on a mission to break down barriers and empower people to travel the world. We strive to make the process of visas easier and more accessible for everyone.
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Is Atlys legit?
Atlys (atlys.com) has a 4.7 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-26.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and dedicated team members for making the complicated visa application process exceptionally fast, easy, and completely smooth from start to finish. People deeply appreciate the clear guidance, proactive communication, and responsive support specialists who assist them wonderfully at every single step of their travel preparation journey.
However, some customers also noted frustrating experiences regarding repeated document requests and a noticeable lack of internal communication between departments. A few reviewers were dissatisfied with unexpected extra fees, payment tracking issues, and overall poor coordination from customer service during follow-ups.
Auto-generated from all reviews of this business. For reference only.
The Application Process is quite smooth and the Atlys team has been helpful through the process with problem solving as well.
The full review after receiving the Visa
Umair has been specially helpful with helping me keeping track of the application process proactively
Reply from Atlys2026-08-26
Hi, we are glad to hear that we could serve you well. Thanks for sharing your feedback, it means a lot to us!
Atlys has a very good service when it comes to one-on-one consultation. We were mapped to Gagan from the Schengen visa for Portugal. He clarified all our concerns and suggested immediate action on the same.
He helped us even during weekends.
Overall, I will really recommend Atlys for anyone who is confused on any visa related processes.
Reply from Atlys2026-08-25
Hi there, thank you for sharing your feedback. We are glad to serve you. Happy travelling!
This review is specifically for Prashant- I mean what a professional he is when it comes to client handling and what guidance and knowledge this guy has. So far, the best customer support person from Atlys and he really help me with my things with utmost patience. Couldn’t have asked for a better service- well done Prashant!
Reply from Atlys2026-08-24
Hi, thanks for sharing your feedback. We are grateful for your support and look forward to serving you again soon!
First there was some issue with travelling insurance, then bhavya who is senior concerned person in atlys called me back and solved my grievance and made my travel smooth. Thanks to her. Only a single suggestion is atlys should keep one support calling system where one can discuss the problem related to visa or other issues with some human agent instead of Artificial Intelligence. Otherwise, we got our visa in no time. Dats true!!
Reply from Atlys2026-08-24
Hi Ankit,
We sincerely apologize for the inconvenience caused. Please be assured that a member of our team will get in touch with you shortly to assist you further.
We applied for tourist Visa from Atlys- They were super helpful throughout and it was a quite smooth and hassle-free. Kadambani was very helpful during the entire process.
Reply from Atlys2026-08-22
Hi, thanks for sharing your feedback. We are grateful for your support and look forward to serving you again soon!
It's been super helpful talking to Umair for processing the Visa application. He ensured I understood the entire process step by step, prompt response for my queries and extended help towards providing alternative solutions wherever was required. Overall great support from Umair!
Reply from Atlys2026-08-20
Hi there, thank you for sharing your feedback. We are glad to serve you. Happy travelling!
SCAM - hidden fees, no response from customer service - they lost my payment and then extended the date to force me pay their hidden fees! SCAM SCAM SCAM - AVOID THIS COMPANY AT ALL COSTS!
Reply from Atlys2026-08-21
We’re extremely sorry to hear about your disappointing experience. Please share your registered details (email address or phone number) with us at [email protected], kindly include "ID-4095229052" in the subject line so we will be able to quickly resolve your case on priority.
Your feedback is important to us and truly helps us improve.
The service is excellent and the overall experience was really good. Everything was smooth and professional. I’m very happy with the service and would definitely recommend it to others.
Reply from Atlys2026-08-20
Hi there, thank you for sharing your feedback. We are glad to serve you. Happy travelling!
24x7 service. Was there anytime n everytime i need them for a question when in doubt. Very smooth very quick did my paperwork’s overnight and got my paperworks done in time. Now im waiting for my visa approval. If my visa gets approved it will be totally worth it.
Reply from Atlys2026-08-18
Hi, we are glad to hear that we could serve you well. Thanks for sharing your feedback, it means a lot to us!
I think this is best app I have found for visa’s application. I got my visa for Indonesia like in 15min which is just amazing to be honest . No hassle. Just pay and relax.
Priyanka helped me throughout the process! Thanks a lot.
Good going team. Love your marketing too!
Reply from Atlys2026-08-18
Hi, we are glad to hear that we could serve you well. Thanks for sharing your feedback, it means a lot to us!