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Vehicles & Transportation

Auto Europe US

Claimed

200 reviews

4.0200 reviews
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About Auto Europe US

Data updated
Website
autoeurope.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
53 reviews
Replies to negative
0% (0/41)
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About this business

Auto Europe has been helping travelers find the best car rental rates around the world for over 70 years. In addition to standard car rentals, we also offer sports and luxury car rentals, van rentals, short term European leases.

Written by the business, not verified by us.

Is Auto Europe US legit?

Auto Europe US (autoeurope.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 78% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service, Refund. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the reservation process is remarkably smooth, efficient, and very straightforward to complete across various international travel destinations. Many people strongly appreciate the transparent booking fees, reasonable overall costs, and competitive daily rates available when securing their vehicle rentals. However, some customers also noted frustrating challenges regarding slow customer support response times, limited availability, and unhelpful assistance from partner rental agencies during trips. Some reviewers experienced unexpected additional expenses, mandatory insurance charges on site, and significant difficulties when attempting to secure refunds or resolve frustrating billing disputes.

Auto-generated from all reviews of this business. For reference only.

What people say

M
MTLUnited States · 1 review · Verified · Experienced 2025-05-14 ·

Easy to navigate site and make payment.

J
JeffRitchieUnited States · 1 review · Verified · Experienced 2025-05-12 ·

Easy Peasy

Easy Peasy Easy book, good price

B
BruceUnited States · 6 reviews · Verified · Experienced 2025-05-11 ·

User-friendly

User-friendly, fast, efficient website

D
D DavenportUnited States · 1 review · Verified · Experienced 2025-05-09 ·

Easy to follow reservations

Easy to follow reservations. Let's hope it is there when I am! :)

E
EricNickensUnited States · 1 review · Verified · Experienced 2025-05-09 ·

Easy to use the portal

Easy to use the portal. Made a call to an agent to determine if a drop box is available at our location of drop off and she confirmed it quickly. Great service.

C
CherylWUnited States · 1 review · Verified · Experienced 2025-05-09 ·

Website is easy to use

Website is easy to use. Options explained well. Added insurance much less expensive than thru other companies.

R
RichNordellUnited States · 1 review · Verified · Experienced 2025-05-07 ·

So much better than all the other…

So much better than all the other rental in CPH. Plus the dealers choice rate was perfect. Great work guys, let’s keep it going til we pick up the car! Thanks

G
GUALDINOMARTINSUnited States · 2 reviews · Verified · Experienced 2025-05-07 ·

Easy to follow instructions

M
MRBUnited States · 5 reviews · Verified · Experienced 2025-05-06 ·

There was confusion in how to make…

There was confusion in how to make change to reservation on website.

dancinfrankUnited States · 4 reviews · Verified · Experienced 2025-05-06 ·

Great Rental Car Company

Was excellent very easy

J
JohnMcCaffreyUnited States · 2 reviews · Verified · Experienced 2025-05-05 ·

As always

As always, Auto Europe is just the best: ease of booking, great rates, customer service is A+++. I have been using Auto Europe for nearly 30 years now and tell everyone who is traveling to use Auto Europe.

W
William HallyburtonUnited States · 2 reviews · Verified · Experienced 2025-05-05 ·

Best pricing and easy site to navigate

W
WendyGreece · 2 reviews · Verified · Experienced 2025-05-03 ·

Smooth reservation process

Smooth reservation process. I appreciate how the optional insurance was clearly communicated.

Robert RamosUnited States · 5 reviews · Verified · Experienced 2025-03-05 ·

Auto Europe has provided the best price…

Auto Europe has provided the best price for a great auto. I’ve used them overseas, and they always give me the best deal.

J
JOSEDEL ANGELUnited States · 3 reviews · Verified · Experienced 2025-05-03 ·

ESY AND SIMPLE TO MODIFY

Sandra GonnermanUnited States · 1 review · Verified · Experienced 2025-03-05 ·

I called to ask a question

I called to ask a question. It was answered with pleasure. I have had others recommend Europcar and after many years of traveling to France, I decided to try it! I'm very pleased so far and look forward to a lovely vacation. Thank you.

J
Jean Francois De BarrosUnited States · 4 reviews · Experienced 2024-11-25 ·

Auto Europe is no longer a reliable company

Made a reservation for a car in Paris for one week. Flight got canceled. I called AE. A guy at AE told me that he would contact the rental company. Landed in Paris and could not get the car. I had to rent with Sixt (BTW, amazing people there at Sixt CDG). I called several times AE to get a refund but it was denied. Recently, rented a car in Italy. AE is kind enough to NOT show clearly that Spain and Italy require International DL now. So, for the second time, I lost the money of the rental. AE used to be great, particularly in Europe. But that's no longer the case. DO NOT RENT WITH THEM, THEY (Or some of the bad rental car company they contract) WILL TAKE ADVANTAGE OF YOU. Too bad, I was a loyal customer for 15 years.

B
Bryon CronkUnited States · 3 reviews · Verified · Experienced 2025-05-02 ·

easy

easy, best price

V
Von EhwegenUnited States · 1 review · Verified · Experienced 2025-05-01 ·

wish there were more choices

wish there were more choices and exact pricing for insurance and other options.

d
davidmartinUnited States · 1 review · Verified · Experienced 2025-05-01 ·

reservation? maybe

not sure if my reservation went through. on request?

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