Booking process
Based on booking process; the process was smooth, clear, straight forward, and simple. I am looking forward to the same in the pickup and dropoff process.
Auto Europe has been helping travelers find the best car rental rates around the world for over 70 years. In addition to standard car rentals, we also offer sports and luxury car rentals, van rentals, short term European leases.
Written by the business, not verified by us.Auto Europe US (autoeurope.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 78% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service, Refund. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently mention that the reservation process is remarkably smooth, efficient, and very straightforward to complete across various international travel destinations. Many people strongly appreciate the transparent booking fees, reasonable overall costs, and competitive daily rates available when securing their vehicle rentals. However, some customers also noted frustrating challenges regarding slow customer support response times, limited availability, and unhelpful assistance from partner rental agencies during trips. Some reviewers experienced unexpected additional expenses, mandatory insurance charges on site, and significant difficulties when attempting to secure refunds or resolve frustrating billing disputes.
Auto-generated from all reviews of this business. For reference only.Based on booking process; the process was smooth, clear, straight forward, and simple. I am looking forward to the same in the pickup and dropoff process.
Great price, clear details, fast transaction
We have not picked it up yet but the price is reasonable and we look forward to a smooth experience
Relatively easy to pick out a car and see the price but couldn't tell if the price I saw included the discount that was being emailed to me. Would also be nice if a couple other optional specific cars were mentioned, not just "similar". Check out was simple, site easy to navigate.
your service is to fast
There is a bug in your reservation system. If you choose FLORENCE ALL LOCATIONS, the listing of available cars appears, but without the SELECT options, and it is impossible to proceed with the booking. I called the 800 number, and the agent could not deplicate the occurance, but it happens EVERYTIME FOR ME, the potential renter.
easy to make reservations.
Very easy booking experience, but lets see what its like when I get there.
This is the second summer I booked with this company. I had a great experience last summer, and anticipate the same ease this summer.
good and clear
AutoEurope is my goto for European car rentals as their rates are transparent, ie. no hidden fees
easy to navigate website, see options, select car and options, and pay
Easy to compare different vehicles from different companies and the best prices.
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