Quick and efficient
Quick, friendly and efficient
About aven.com
Data updated- Website
- aven.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 209 reviews
- Replies to negative
- 20% (1/5)
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About this business
Our mission is to provide the lowest cost, most convenient, and most transparent access to capital.
Written by the business, not verified by us.Is aven.com legit?
aven.com (aven.com) has a 4.9 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 20% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention the fast, incredibly simple online application process, noting that transferring funds and securing loans happens smoothly within just a few days. Consumers also warmly appreciate the professional, friendly, and knowledgeable staff members who guide them patiently through every single step of the virtual signing experience. However, some customers also noted serious frustrations regarding customer service responsiveness and difficulties getting timely support or callbacks from agents. A few other people experienced unexpected financial costs, complaining about sudden increases in monthly payments or hidden charges appearing within their statements.
Auto-generated from all reviews of this business. For reference only.What people say
The experience has been easy!
Easiest refinance I have experienced
Easiest refinance I have experienced, a lot of the verification work done by Aven saved me the hassle of a traditional refi process.
Excellent service in all aspects of the…
Excellent service in all aspects of the engagement.
Quick and Professional
Quick, easy and representative was very knowledgeable and easy to understand. Aven is very professional and makes process simple. I am a real estate BROKER and will recommend Aven to all my clients
Easy, Convenient, Fast, and User Friendly!
The application process was easy and quick. The signing process convenient and user friendly. The funding timely. The app easy to use to access funds and manage your account. Overall, very satisfied.
professional and fast
Easy and fast refinance.
Quick and east
Quick, knowledgeable support, easy process. Would highly recommend.
FANTASTIC AND SIMPLE
Easy simple fast! Polite customer service
The process was understandable step by…
The process was understandable step by step. Notary was friendly and knowledgeable.
Their customer service is horrible and…
Their customer service is horrible and takes two days to get a call back from anyone. Most employees work remotely so the communication is slow. Their interest rates are very high and if you requested that they work with you to get a better rate for you you get nothing but excuses. Stay away if you are smart
My contact Johnathan was patient
My contact Johnathan was patient, very knowledgeable. Thank you
Best user experience
Easiest start to finish process. Was able to refi and access cash out funds quickly.
AVEN recommendation
I love the online experience. Customer service is easily accessible and top notch. I am very impressed with how things are set up and with everyone I’ve been in contact with through the process of setting up an account and applying and securing a loan. Very simplified and straight forward banking. I highly recommend AVEN.
Jordan was Great
Jordan was thorough, friendly, and very professional. She answered all of my questions, so I have peace of mind about my loan. Great customer service is very important especially when dealing with finances. I’m grateful.
Easy conveant
Easy application
Easy application, easy review, fair rates and transfer fees. The small print explains everything. Read the agreement.
fast and efficient
Pearl was fabulis
Pearl was fabulis! Excellent customer service.
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