We make cases for case-haters. Keep your smartphones safe from scratches while you enjoy its original design & ergonomics with our ultra thin Bare Naked cases.
Is Bare Cases legit?
Bare Cases (bare-cases.com) has a 3.0 out of 5 rating on OK.one, based on 435 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 44% give 1 star; The business has replied to 19% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were let down by their experience overall. Consumers frequently complained about poor product quality, noting that the cases quickly deformed, scratched easily, and failed to adequately protect devices. Many buyers also experienced significant delivery delays and found customer support extremely unhelpful when attempting to resolve ongoing issues or secure refunds.
Some reviewers were happy with the initial sleek design and thin feel of the phone cases. People also mentioned that the covers felt lightweight and comfortable in the hand when first unpacked. However, these initial positive impressions quickly faded as severe durability and quality issues emerged over time.
Auto-generated from all reviews of this business. For reference only.
I rarely leave negative reviews, but this experience has been genuinely disappointing.
I purchased a case from Bare Cases, and within a very short period of normal use, it began to deteriorate. The corners started fraying, and the case eventually tore. This was not heavy use, and certainly not misuse.
To their credit, they sent a replacement. However, the replacement developed the exact same issue within a similarly short timeframe. At this point, it is difficult to view this as anything other than a product quality issue.
What is most concerning is how this was handled:
My request for a refund was declined
I was told the damage was not due to a manufacturing defect
I was offered another replacement, but only if I paid USD 15 for shipping
So in summary; two products failed in the same way, and I am now being asked to pay more for a third attempt.
I find this difficult to accept.
A case should be able to withstand normal day-to-day use. When the same failure occurs more than once, the expectation would be that the company stands behind its product.
Unfortunately, that has not been the case here.
Cases are overpriced and cheaply made bought 2 cases one for me and my partner they both broke after less than a month showing cracks after no real drops. Customer service took over a month to get to try and sort a resolution to which they tried to charge me $15 to replace them and refused a refund. DO NOT BUY FROM HERE
Dropshipped from Aliexpress. They charge $40 for a case that costs them less than $1. Do not buy! If you want "their case", search for "0.3mm Ultra Thin Hard Case For iPhone" on aliexpress. They even reused the aliexpress photos.
Ordered from Germany. Product quality was disappointing and not as expected.
The return process is very inconvenient: customers have to send items back to Singapore at their own expense, plus a restocking fee applies.
This makes returns disproportionately expensive and impractical.
Would not recommend ordering internationally.
The delivery took a long time, and unfortunately the product is just cheap plastic. The case was already scratched, which was very disappointing. I wouldn’t recommend this item.
Worst case ever, my new phone got scratched with the case on.
I have been using $10 case over years and never had any scratch on my phone. With the Bare case, dust gets between the phone and case.
The case itself is completely scratch and looks like it is 3 years old after a couple of weeks.
This a scam, high price, more than low quality. Stay away from them.
The case is OK, will prevent scratches etc. but I'm not sure about any kind of drop.
The pane was a pain to install. (heh)
There was a black speck in the installer that was underneath the sheet, and when removing the installer case, it pulled the protective pane off with it. I put it back in and started the process again, but of course it isn't centred any more.
Probably wouldn't buy again.
Don’t trust this company. Overpriced and overrated. I realized after 3 weeks that i didn’t receive my order. I sent them an email to cancel this order. They never responded to my cancellation and decided to send me the case 4 weeks after anyway…
Now, i’m disputing the charge with Amex…
I need to change the style of the case as I need a different size. There is a small window of time to request a change. I have emailed the helpdesk twice and no response. I would have missed the window now to make a change so now I'm assuming I would be able to change it or get a refund.
Big delay in shipping, no customer service and cheap cheap case
I received the case almost 3 weeks after ordering. I tried to contact them several time with no answers the case is so thin ther is no way that will protect my Iphone 17 pro. BE CAREFUL, they do not refund if you state the case is too thin. Just don't buy there.
SCAM!
I ordered my case 3 weeks ago, after paying £4.99 on shipping, after 2 weeks I expect it to have arrived days ago as it said 3-7 days. It’s been 3 weeks and I tell customer service and they say there was a mistake and they will send another one which will take another 2-3 weeks of me waiting again. I then say I need some compensation for this and they literally say here is a 10% of discount code. WTF SHALL I DO WITH A DISCOUNT CODE IM NEVER SHOPPING WITH YOU GUYS AGAIN, CUSTOMER SERVICE TOOK AGES TO REPLY EVERYTHING IS AWFUL. AVOID JUST BUY THE JETECH THIN CASES OR MOUS OR SPIGEN
I bought a case before reading the reviews and regretted it instantly. I then proceeded to request a refund for the 35€ that the case costs.
I got a reply 2 days later saying that they issued the refund and that it would take up to 7 business days. This was 1 month ago and still no refund.
Absolute scam, thieves.
Worst plastic/quality I've ever seen in a phone case
First off, the case took almost two months to arrive instead of two weeks. Second, yes it's thin… but it's the worst plastic I've ever seen in a case. It's hard, and bend with time or a bit of temperature. The borders are now bent towards the interior when I don't use it and It feels like everyday is a little worse. The touch is also awful, like paper, and it's super slippery. Ignore their marketing. Do not buy. Worst case I've ever had in a phone. Literally anything will be better.
The case was very poor quality and trying to return was impossible, no reply to emails and no contact number.
Please don’t waste your money it’s a scam.
You get better quality from AliExpress. Followed instructions for return as soon as I received and opened the package. They mention you need to email them. I’ve now emailed them twice and it’s been nearly 3 weeks without a response. Absolute ripoff. Hopefully this way the company will take my request for a return & refund seriously.
The worst and most unreliable service! I waited nearly 2 weeks after paying for an express service for an iphone cover, and eventually got sent a screen protector!!!
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