Sent the wrong item- No Reply from them
Ordered a part made of steel. They sent the aluminum version which is cheaper. No response to inquiries on how to fix the issue.
Dynamic Products & Solutions
Written by the business, not verified by us.Battle Steel (battlesteel.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 15% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-07.
Ordered a part made of steel. They sent the aluminum version which is cheaper. No response to inquiries on how to fix the issue.
sent item after I leave USA, had written in the order that the order should not be made if they could not be delivered before 14 July, no responses from the company, so the package was delivered to a hotel after I had gone home to Denmark Items are payet, but stand somewhere ?
Had exactly what I needed and the items were in stock. Customer service is on-point.
I purchased 2 times on Sunday and today is Thursday and never hear anything from BattleSteel about shipment, I also have sent an email to them Nothing reply what’s up with this Website? BattleSteel website is actually Botach.com I know because when I check my PayPal paid to Botach
Purchased an item, but it did not fit. There are no instructions for returns. Messages sent twice through the website, twice via email, 1 phone message and 1 DM through facebook. No response of any kind. Clearly a scam. Do not use, Ever ever ever.
Where in the hell is the customer service? No response what so ever. Stay away people, you have been warned.
I ordered a switch from them after Christmas. I ordered the wrong one and since have been trying to get a hold of them to see how to return the switch and get the right one. I have sent 6 emails to their customer service and I have attempted to call their customer service number several times which sounds like a standard cellphone!!! It rings, nobody answers and a standard voicemail picks up!!! I am so upset! I spent $193 and can't get a hold of anybody from this company!!!!!
Straightforward experience. Got exactly what I wanted with no fuss.
Peace of mind at an affordable price. Thank you.
I've bought from them about 4 times and every single time it's a total cluster fk. They say they have it but really don't. They lead you on for months on end and NEVER refund your money. They send you the wrong product and blame it on anybody but themselves. Think car sales people and you're right in the zone to get ripped off.
Good quality best fits well
Very good item Light Cheap
Super fast shipping, very nicely made not as heavy as I thought it would be.
Easy maneuver the website and place the order. Received in a timely manner. Great value for product.
Received the wrong order. Got the k19 instead of the k-zero. Have emailed twice and still no response
The Romeo 5 rail mount for Benelli M4 makes the best co-witnessing combination, perfect lower 1/3. I didn’t find this information anywhere before I bought this mount, then, I hope this information helps someone
My order was prompt and accurate in style and size
Very helpful when placing order cause I was having issues on my end. After things were resolved order was completed and shipped in a timely fashion. Product looks great and fits perfect.
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