Buying procedure is simple
Buying procedure is simple. If we can have the model no. shown on the item that would be great.
About Beneunder
Data updated- Website
- beneunder.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 183 reviews
- Replies to negative
- 0% (0/95)
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About this business
Beneunder is a global specialty retailer offering high-quality, on-trend clothing, and accessories at affordable prices. We offer a selection of all-season items while remaining our values to the core. We take the simple steps of combining simple style, modern comfort, and renovated functions.
Written by the business, not verified by us.Is Beneunder legit?
Beneunder (beneunder.com) has a 3.8 out of 5 rating on OK.one, based on 347 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally find the available products very comfortable, lightweight, and effective for sun protection, while also appreciating the straightforward online ordering process. Many people truly love the fashionable clothing designs and appreciate how well these items perform during various daily outdoor activities and sunny days. Some reviewers were not happy with the slow delivery times and reported frustrating experiences when trying to contact customer support for returns and exchanges. Customers also mentioned that the sizing charts can often be quite inaccurate, leading to clothing pieces that feel too tight or feature inconsistent fits.
Auto-generated from all reviews of this business. For reference only.What people say
High Quality, Always Comfortable
I always enjoy Beneunder products, they’re comfortable and high quality. I hope there will be more sale promotions in the future!
I really love it,good product
The order process is smooth but would…
The order process is smooth but would like to give some feedback. For some items, if have a more details description would be better. E.g. some hat never mentioned can fold or not.
ORDER SPBUUS#104180
The order experience was generally fine and the product quality was good! However, i was rather unhappy with my last order, ORDER SPBUUS#104180 for item CozyFlow - Women's Relaxed Fleece Jacket × 1 Beige / XL which the item was not a new unit and was packed in a vacuumed plastic bag. It's was rather disappointing as i did mention in my order NOTE that i requested all the products to be shipped with new items!
Buyer beware - unethical return / exchange practices
This company places the full financial burden on the buyer when attempting to return or exchange an item—including fees they are legally obligated to cover. Their return and exchange policy violates international trade regulations: the receiving business is responsible for paying tariffs and customs duties, yet they refuse to do so and instead pass these costs onto the customer. Buyers are also expected to cover expensive freight charges. Despite repeated notifications from Chinese customs instructing them to pay the required taxes, they ignore these directives and fail to inform the customer. Instead, they deflect blame onto the buyer, citing a policy that falsely claims the customer must pay customs fees. They show no regard for the legality of their practices. Communication is slow, unreliable, and evasive. I strongly advise against purchasing from this store. There are other retailers offering similar clothing who respect consumer rights and handle returns and exchanges fairly. When I contacted Australia Post, they confirmed that this kind of conduct is unfortunately common among certain businesses based in China and that they’ve received numerous complaints. Buy from this store at your own risk.
Easy to navigate
It's very easy-to-use on line purchase.
Be aware of a scam!
Be aware of a scam! If you want to return an item, be aware that you’ll need to ship it to China and pay all the shipping costs yourself.
good quality
Easy to use and efficient
Efficiency services and good quality…
Efficiency services and good quality products
Sufficient details on size wt and…
Sufficient details on size wt and purpose n quality of umbrellas
Scam company- do not purchase from them!
I would give a 0 star if the Trustpilot allow it. Purchased a hat from them, but didn't receive any email confirmation. Luckily as the first time buying from them, I took a screenshot of my order. Email them to track my order. First, they said my email is wrong. Second, they said my order was sent to the USA which I have never live there. In my screenshot, it showed clearly the shipping address is in the UK. They have told me this “If the address in your order is unable to receive the package, we recommend that you inform the delivery person whether they can redirect the package or that you refuse delivery when they contact you.” How can I inform delivery person in the USA while I'm in the UK? It's totally scam company. I just want to warn anyone if you plan to order from them, think twice.
It was easy to find the item I was…
It was easy to find the item I was looking for, and the product descriptions were clear and helpful.
easy shop
easy shop, not receive products yet. not sure the quality
terrible shipping delay and…
terrible shipping service delay and customer service. Avoid.
I actually had difficulty ordering…
I actually had difficulty ordering visor between three options. Descriptions were a bit confusing.
Good brand.High quality
Good brand.High quality. Love it.
Easy to order
Easy to pick the right product with detailed descriptions.
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