Berl's Commercial Supply is your place to find quality restroom fixtures and one of the largest selections of in-stock Hand Dryers available anywhere, like the high speed Excel Dryer XLERATOR, the Dyson Airblades, the American Dryer eXtremeAir and the new World Dryer VERDEdri.You can find advice on hand dryers and other restroom accessories on our resource pages.Also look for low prices on quality touch-free soap dispensers, SuitMate swim suit water extractors and Elkay water fountains and ezH2O bottle fillers.
Written by the business, not verified by us.
Is berls.com legit?
berls.com (berls.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers often mention that the online ordering process is remarkably easy to navigate, and they appreciate the wide variety of items available for purchase. People are especially pleased with the exceptionally fast shipping speeds and the reliable delivery service that consistently brings packages right on time. Consumers frequently describe the support team as extremely helpful and knowledgeable when assisting with any questions or needs.
Some reviewers were not happy with occasional problems involving damaged goods or missing installation parts upon delivery. A few other people also felt that receiving incorrect items or encountering communication difficulties with support representatives could occasionally prove frustrating.
Auto-generated from all reviews of this business. For reference only.
You did not deliver it on time and keep delaying it and not even communicate as you promise. I have to wait without hope. Everytime, I call, I did not get a clear answer. You just telling me "we will find it out and call you!," And you never calls me...
Reply from berls.com2026-07-27
This happened at a time when severe storms caused a roof collapse at a Fedex facility in Harrisburg, PA. Fedex was showing the package as in-process to Mount Zion Investment in Lancaster, PA, but provided no other information at the time. We were in contact with Karl from Mt. Zion, but did not have too much to tell him. After three days, it was evident that the package was stuck, and we refunded Karl's shipping fee and immediately sent him a new drinking fountain. Even though he left this review as he originally wrote it, Karl was pleased enough that he purchased an additional drinking fountain, which was promptly shipped and received. In the meantime, Fedex finally delivered the original package to Karl, who was kind enough to pay for it, since he could use it on other projects. Unfortunately, sometimes there are forces of nature that are beyond our control. How a company reacts to those events, and takes care of its customers, is what separates the good ones from the not-so-good ones. I like to think we handled this well, however I also think we could have done a better job with communication. Karl was quite nice and understanding when I spoke to him on the phone. Thank you Karl!
I have had good experience ordering from Berl's. The information that I want and need in order to make decision is there. The shipping on the products has been great and very timely. In terms of problems that we can incur with ordering and shipping, Berl's has ever been an issue. If they have the product that you are looking for, they deserve heavy consideration.
Reply from berls.com2026-07-06
Lisa, thanks so much for the US Fish and Wildlife Service business and the nice review! We so appreciate working with you!
They had the product we needed on hand, shipped it quickly, it arrived quickly, and the staff member I spoke with on the phone prior to them shipping out the order provided great customer service!
Reply from berls.com2026-07-06
Your business moto is "Excellence in Hospitality" Ours is "Excellence in Supporting Excellence in Hospitality!" Thanks so much for your business!
Product was correct and quickly delivered. There was slight damage (plastic flange broken in box) but it didn't impact function so I left it off.
Reply from berls.com2026-06-27
Shane,
I am sorry to hear there was some shipping damage with your urinal control module, but glad to hear that it was not something that impacted the functionality. Thank you for the review and your business. Please let us know if there is anything we can do.
Peter was great in helping me order exactly what I needed quickly and with little effort. after placing it I received an almost immediate response confirming my order.
Reply from berls.com2026-06-27
We are proud of our sales and customer service departments, who are real pros! So glad you had a good experience with Peter. Thanks so much for your business.
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