Berl's Commercial Supply is your place to find quality restroom fixtures and one of the largest selections of in-stock Hand Dryers available anywhere, like the high speed Excel Dryer XLERATOR, the Dyson Airblades, the American Dryer eXtremeAir and the new World Dryer VERDEdri.You can find advice on hand dryers and other restroom accessories on our resource pages.Also look for low prices on quality touch-free soap dispensers, SuitMate swim suit water extractors and Elkay water fountains and ezH2O bottle fillers.
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Is berls.com legit?
berls.com (berls.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers often mention that the online ordering process is remarkably easy to navigate, and they appreciate the wide variety of items available for purchase. People are especially pleased with the exceptionally fast shipping speeds and the reliable delivery service that consistently brings packages right on time. Consumers frequently describe the support team as extremely helpful and knowledgeable when assisting with any questions or needs.
Some reviewers were not happy with occasional problems involving damaged goods or missing installation parts upon delivery. A few other people also felt that receiving incorrect items or encountering communication difficulties with support representatives could occasionally prove frustrating.
Auto-generated from all reviews of this business. For reference only.
Very easy to order item. Item was very well priced & order was processed quickly. Item was delivered within 5 days, sooner than I actually expected. Very good experience as 1st time customer. Will be returning.
Reply from berls.com2026-06-27
So glad you had a good first experience, and we look forward to working with you again!
I requested a copy of my receipt a week ago and have received no response. Do you have customer service?
Reply from berls.com2026-06-03
Update: The customer service department met and reviewed the communications logs, and there is no record of Bruce Eastman or the The Laurelton contacting us via phone or email after the initial order. We emailed Bruce a receipt at the time of the order, and we sent a new one as soon as we received this review. Bruce has acknowledged receipt of the new invoice but has not responded when asked about his other communications.
Original Reply:
Bruce,
I am so sorry that you did not receive your invoice. I have sent it to you in a separate email. I will be talking to the customer service department about this tomorrow so that we can understand what happened and make sure it does not happen again. If you need anything more, please do not hesitate to reach out.
After finding the water cooler that we wanted on an internet search, I contacted your company and was connected to Peter Brainard VP Sales. It was near the 5:00 hour at which time most business close, but Peter was very accommodating after a discussion of our needs and your product. An invoice was forthcoming quickly and the shipment arrived much sooner that anticipated by FedEx Ground. We have since installed the Water cooler and it is a hit with all of our church members, both old and young. Our children like to use a special stool that sits on the foot pedal and allows them to use it by themselves. They seldom pass by it without getting a drink Thank you for your quick, thorough service and a great purchasing experience.
Reply from berls.com2026-06-01
What a nice review. Thanks so much for your business!
Service!!! Awesome and so rare these days. I got several calls from a very nice human being in the United States (!) giving me more information about the items I ordered and giving me options I had not considered that did not cost more. It really brought back memories of how it used to be when the customer was actually important to the business.
Reply from berls.com2026-06-02
Because you are important, damnit! Thanks so much for the business.
Their sales team was quick on the draw. as soon as my interest in the bottle filler station was brought to their attention, they promptly reached out to me to facilitate the order and deliverym
Reply from berls.com2026-06-01
Fastest guns this side of the Mississippi! So glad we could meet your needs!