Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Written by the business, not verified by us.Better Impact (betterimpact.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-09-03.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how easy the platform is to navigate for scheduling tasks and organizing volunteer activities efficiently. People really appreciate the comprehensive tools that save time daily and keep all important information centralized in one convenient place. Though some reviewers noted that certain advanced features took time to learn or required additional support during onboarding, most users still find the software intuitive. Administrators and volunteers alike genuinely enjoy using the system every day to streamline communication, manage schedules, and easily track engagement. Users also love the helpful chat sessions and user groups available to discover new ways of making tasks productive.
Auto-generated from all reviews of this business. For reference only.The best volunteer software available. Room for improvements still but excellent still!
Thank you for the kind words! We're glad you see Better Impact as the best out there, and we appreciate your honesty—there's always room to grow, and feedback like yours helps us get there.
This experience has been so great! Not only is this software fun and user-friendly, but the team they have are the best! My organization had some technical difficulties, but their dedicated team were not going to rest until things were fixed and we were happy. Thank you, Kimberlee, Karen, Pete, Sara, and Christina. We're so lucky to have all your support.
Thank you for the wonderful feedback! We're thrilled that the software and our team have made such a positive impact. Kimberlee, Karen, Pete, Sara, and Christina will be so pleased to know their dedication made a difference—we’re lucky to support organizations like yours!
I have really come to love using this program to help build our team's schedules and coordinate plans for our events. At first it took me a bit to work through how to use it, and I am sure there is more I can do, but overall it does a really good job.
Thank you, Erin! We're so glad the program has become a helpful tool for coordinating your teams and events. It’s great to hear you’re finding value in it—even as you continue to discover all it can do!
User-friendly interface; On-site trainings and tips are very helpful. This program makes my life so much easier and more organized.
Thank you, Bret! We’re thrilled to hear that the user-friendly interface and training resources are making your work easier and more organized. That’s exactly what we aim to do!
Using Better Impact has been wonderful for on-boarding, training and then scheduling volunteers.
Thank you, Donna! We're so glad Better Impact has been a helpful tool in so many way. It's great to know it's supporting each step of your volunteer management!
it make it easy when I'm doing my admin work and I'm reviewing my volunteer hours
Thank you, Ashleigh! We're happy to hear that Better Impact is making your admin work easier. That’s exactly what we love to hear!
My page is not working as it should i.e. cannot log in properly can not recognize that third party Cookies are enabled. And most grueling is there is NO SUPPORT just some dumb bot.
I think it's a great system to use, it makes things easy for my job and also for those using it. My only take is wish things were a bit easier to find and he language used is a bit difficult
Thank you, Kiri! We're glad to hear the system is making your work easier and more efficient. We appreciate your feedback on navigation and language—it's helpful as we continue to improve the user experience.
We're a mid-size museum and have been using this software for about four years. My favorite aspects are its 1) specificity for volunteer management needs, 2) robust customer support, and 3) frequent updates and improvements based on user feedback. We just had our annual review (a feature of the "plus" account that's well worth it!). Our advisor Josie Connell has really gotten to know our organization and is amazingly skilled in helping us make the most out of the software and applying it to our specific needs. Highly recommend!
Thank you, Darcy! We're so glad Volunteer Impact continues to serve your museum well, and it’s wonderful to hear how much you value the tailored support and ongoing improvements. We’ll be sure to pass your kind words along to Josie—she’ll be thrilled to know her guidance has made such a meaningful difference!
In this day and age, volunteer management is an ever-changing storm of control and chaos happening all at once. Finding anything that can give you an edge when having to wear so many hats during your day to day job can be a lifesaver. Better Impact is that lifesaver. Better Impact helps cut through all of the day to day busy work that pops up and saves me hours each week. That kind of time savings allows for me to focus on building up our programs, expanding outreach, and ensuring our programs are at a high-quality caliber. I couldn't possibly do it when having to sift through email and registration requests all day. I also love that I have a wealth of knowledge right at my fingertips. If I need an answer to a question, it is there. If I want to talk to someone, they are there. Better Impact even has ways to get connected with other Better Impact users from across the globe to talk shop and strategy or meet for a conference. No longer are you that little island by yourself. As a manager/coordinator/director/leader of volunteers, if you need support or help, Better Impact will be one of the best decisions you make in your professional life.
Thank you so much, Garrett! Your words truly capture what we strive to offer—tools that save time, support connection, and empower leaders like you to focus on impact. We're honored to be part of your work and thrilled that Better Impact has become such a valuable resource for you.
We are learning more and more about the Better Impact system which is enabling us to have all information stored in one place. The new video with tips and updates has added more new experiences to us.
Thank you, Karen! It’s wonderful to hear that Better Impact is helping centralize your information and that the tip videos are adding value to your learning journey. You're never too old to keep growing, and we’re glad to be part of that process!
This will be a great tool for us; we have several documents that volunteers need to sign at the end of their onboarding. Looking forward to using this!
Thank you, Linda! We're excited that Better Impact will support your volunteer onboarding process. We hope the new Signed Wavers feature make things smoother and more efficient for your team!
This is so organizer friendly. Simple to use simple to teach. The best product for volunteering programs hands down!
Thank you, Aj! We're thrilled to hear that you find Better Impact so organizer-friendly and easy to use. Your kind words mean a lot to us!
The flexibility and functionality of the system meets our needs without the high cost and high level of admin resource required by other volunteer management systems.
Thank you to the RAMM Volunteers team! We're so glad to hear that Better Impact offers the flexibility and functionality you need at a cost you can afford and is easy to use. It's great to know the system is working well for your team!
Better Impact software is an incredible benefit to our organization! Previously, I have used other volunteer management software at another organization. By comparison, Better Impact has much more ease of use, expansive features, and is very cost effective. I highly recommend it!
Thank you for the wonderful review! We're so pleased to hear that Better Impact stands out in your experience and that it’s bringing real value to your organization. We appreciate the recommendation!
Looking forward to learning more about the built in survey tool when it becomes available.
Thank you, Saskia! We're excited to have launched the built-in survey tool—it was a highly anticipated feature. I hope it's working well for you.
Better Impact is an amazing database for upcoming businesses as well as organizations that have been established for years. Its easy to use and maneuver as well as understand all the logistics!
Thank you, Dimitri! It's great to know you find it easy to navigate and understand!
Better impact is a great program, I find it very user friendly with lots of help and training videos available if needed. I love how easy it is to schedule volunteers, and that you can schedule reminders and run quick accurate reports.
Thank you, Renee! We're so glad you find Better Impact user-friendly and helpful for scheduling and reporting. It's great to hear the training resources and reminders are making a difference for you!
Better Impact is great volunteer management software. The wonderful part about dealing with BI is that their staff are so responsive! Any questions are answered within minutes. Its good to know you're in good hands!
Thanks Ann. It all stems from our central core value - "We're here to help!"
I have been using Better Impact for 7 months now and it has been super easy to pick up and there are so many functions that we haven't been using that I am discovering that make reporting so much easier. The volunteer app is also very straight forward and simple and easy to show volunteers how to use. We have volunteer from 16 years old to 85 and they can all use it with ease
Hi Meg. It's wonderful to hear you are off to a great start. Check out the system message for a video about our new Survey Tool that help you with reporting in even more ways!
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