Betterlovedoll

Amazing customer service

Good experience with David

Good experience with David. First he refunded my money when the doll was not as it should have been. After the next purchase he explained the production and delivery process. Even though everything was delayed, he explained what happened (at the factory, out of his control). It's good to have a seller you can trust.

TobiasGermany · 3 reviews · Verified · Experienced 2025-08-05 · Posted 2025-08-06

Products, Service and communication just great

I have bought several dolls and some accessories here at betterlovedoll.com. I will always remain a loyal customer. apart from the fact that the products are great, the contact with the customer service is perfect in all matters. THANK YOU VERY MUCH

Nice dolly

She was ok i liked her skin,altho shes a bit heavy shes well made

David is the GOAT!!

Got just what I ordered

Got just what I ordered. Will do business with again

Excellent communication (thanks David)

Excellent communication (thanks David). Amazing product.

The Seller “David” is quick to respond…

The Seller “David” is quick to respond to any general questions on the doll I heavily invested in, and showed me the clear pictures of the doll that was the finishing touches. To be quite honest, he is straightforward with the answer & always asked If I was happy with the outcome. Honestly the best seller ever. I would recommend.

Good communication, fast delivery

Easy communication, fast delivery

The only vendor I will go through

I’ve been through several vendors over the years- some of them never respond to inquiries, and others care more about their relationships with their manufacturers than they do their customers, and some just don’t have a wide selection of products. BetterLoveDoll has an excellent selection of dolls, an easily navigable website, and their customer service is exemplary. I have never been unsatisfied with the service given to me by their team, and especially David. It can be difficult to judge a website or company by reviews alone, as everybody has their own perspective and experiences. My experience has only ever been good. I don’t think I will ever go through another vendor as long as I am in the market for products like these.

With BLD u cant do anything wrong

Hello guys, i have ordered my 2nd doll from BLD (David) now and have to say that there are NO complications, he is very friendly and responds to every question! All extra wishes for orders were done with no mistake, other vendors dont even read the notes from the customer order. He also knew exactly how much time will be needed for transport (no bullshit talk). The prices are also good compared to others. If you want to order a lovedoll visit David from BLD i strongly recommend him :)

Amazing customer service

Customer Service was very prompt in replying to any questions and problems I had with my purchase. Issued me a refund after I made a regretful purchase without any issues. Purchased the doll I decided upon promptly after refund. Looking forward for it's arrival. Would recommend for any first time buyers.

AlexCanada · 1 review · Experienced 2025-06-09 · Posted 2025-06-11

Really Good Service

Really Good Service! David Send me the pictures & video before shipping it, He seems to really care for hes clients. I can't wait to recieve it. Thank you David!!

They are very helpful and the quality…

They are very helpful and the quality of their products are amazing. Thank you!

Shipping and delivery were fast

Shipping and delivery were fast, only complications was that head was sent separately and with different carrier than the body. Overall I think the Irontech silicone doll is of good quality, but the synthetic hair wig is awful. Not only that it falls off, the hair is constantly sticking to silicone parts and leaves a mess everywhere. I would suggest implanted hair option, especially with real human hair.

Great customer service

I didn't end up liking the product but working with David and the team was an excellent experience, they were able to process my refund promptly and I will be making my next purchase with them

Tristan BRIEUFrance · 1 review · Experienced 2025-05-16 · Posted 2025-05-17

My experience with Betterlovedoll

As a recent sexdoll lover, i was looking for a custom quality doll. 1st thing i really like with Betterlovedoll website was the large choice of quality doll brand, the price(lowest on the doll market i think with great custom options). I chose a Starperi doll, and wasn't disapointed by the customer service. David made everything clear about the whole process from ordering a custom doll to delivery. He kept me update when my doll was ready by sending me factory pics. My Starperi doll got deliver yesterday, she's amazing! Thank you Betterlove doll team and as well Starperi for their awesome works. Tristan aka HornyDaddy4A

A very satisfied customer.

Right from the start the communication with David was excellent. Not just before purchase but throughout the process. He answered all of my questions promptly and was honest about delivery times which proved to be accurate. He sent photos and videos of my purchase and awaited approval before shipping. On arrival I was impressed with the quality and detail and the item was exactly as described throughout the process. If anyone is thinking about buying products from this company, I would highly recommend it.

Great personal service

Really great personal service. Always very responsive and answered all my questions. It was a very good process.

Excellent experience with BetterLoveDoll.

I just received a beautiful TOP-CY doll through BetterLoveDoll. My experience with BetterLoveDoll went very well, every step of the way. The team answered my many questions with kindness and responsiveness. When the doll was ready, I was well informed about the delivery process and the delivery timeframe. The doll arrived on time and in perfect condition. Thank you to BetterLoveDoll for their excellent service, which made everything go smoothly.