biBerk Business Insurance

Justin Oliver treated me with respect…

Justin Oliver treated me with respect and was kind and truthful in everything he said. I would use him again in a second.

Jennifer C was a pleasure to work with!

Excellent Customer Service and Savings

Matt T. made the entire process simple and stress-free. He took the time to explain my options, helped me bundle all of my policies into one package, and ultimately saved me money. His communication was excellent, and he made the process much easier than trying to figure everything out on my own. I truly appreciate his professionalism, knowledge, and willingness to help. I highly recommend Matt T. to anyone looking for great service and insurance coverage.

I can't recommend

The only star it gets is for being decently priced for insurance coverage. That's where the positives end. I have tried multiple times to cancel my policy, followed all of their required steps, and I was still charged again. Hold times for calls are extended and they just send more emails to complete even after you've already done so. I'm currently still trying to get any kind of reply to confirm insurance coverage is in fact cancelled but to no avail. I don't know what it takes to get an agent to do their job, but I can't in good faith recommend this agency to anyone.

JUSTIN OLIVER

JUSTIN OLIVER - ABOVE AND BEYOND CUSTOMER SERVICE!! 100,000% THE BEST IN THE BUSINESS ANSWERS ALL MY QUESTIONS & MADE SHOPPING FOR INSURANCE PAINLESS DEFINITELY WILL REFER ALL BUSINESSES TO BIBERK BECAUSE OF HIM THANK YOU JUSTIN - KELLY F.

Matt T did a great job getting us back…

Matt T did a great job getting us back up and going

Brittany was very polite

Brittany was very polite, knowledgeable And helpful in every way, we had a quote and a policy in minutes

Brittany Trotman was nothing less than…

Brittany Trotman was nothing less than amazing! She was incredibly helpful, attentive to my needs, and made the entire process stress-free. She was able to reinstate my insurance at the drop of a dime, and her professionalism and quick response were truly appreciated. I highly recommend Brittany to anyone looking for outstanding customer service.

Worst company I have ever dealt with regarding anything. The worst on planet earth.

They can audit your policy at virtually any time and dramatically increase your premium. In my case, on what seemed like a random Tuesday, they more than doubled my workers’ compensation premium—a 105% increase—and told me my policy would be canceled if I didn’t pay. This has been, by far, the worst experience I’ve ever had with any company regarding anything. As a business owner, you have no real leverage because you need insurance to operate. That creates an incredibly one-sided relationship, and throughout this process I felt like they took full advantage of it. The lack of predictability, the constant threat of cancellation, and the massive unexpected premium increase made this one of the most frustrating business experiences I’ve ever had. I’ve never felt so powerless dealing with an insurance company.

biBerk gym insurance

I worked with Justin Oliver to get insurance for my gym, and he was very helpful. He explained what I did and more importantly did not need very clearly, helped me make the right choices for my business and the entire experience was smooth and straight forward.

Jennifer C

Jennifer C. made getting business insurance fast and easy. Took the time to explain everything and answered all my questions. I highly recommend her!

Matt T

Matt T. is an outstanding agent. He helped us to get our commercial insurance for our fleet. Great, service, fast responding. I definitely recommend him.

Justin was great to work with offered…

Justin was great to work with offered phenomenal service

I had a great experience working with…Justin Oliver

I had a great experience working with Justin Oliver for my gym insurance. From the beginning, he was knowledgeable, responsive, and genuinely interested in helping me find the right coverage for my business. He took the time to explain everything clearly, answered all of my questions, and made what could have been a complicated process feel simple and stress-free. Justin was professional throughout the entire experience and always quick to respond whenever I needed assistance. Thanks to his guidance, I was able to get the coverage I needed with confidence. I highly recommend Justin to any business owner looking for insurance and outstanding customer service.

Matt was so amazing with explaining…

Matt was so amazing with explaining everything to me. I appreciate him also for being very patient with me, and not making me feel if I was bothering him. Matt simplified the process with such grace, and kindness. Matt, thanks again for your outstanding customer service! You definitely Rock Matt!

Sudden premium hike on a bound policy. Bait-and-switch.

​"I set up my commercial policy with sales agent JoAnna. I provided my details, paid my down payment, and the policy was officially bound. A couple of months later, biBERK underwriting slapped me with a massive premium increase over past MVR history, claiming it wasn't factored into the original quote. It seems they only went looking for an excuse to jack up my rate after a recent accident occurred where law enforcement determined I was 100% not at fault. If their sales system or agents can't properly pull an MVR or run an accurate quote before taking a customer's down payment, that is a major problem. They wait until you have a non-fault incident just to hit you with a bait-and-switch. Deceptive and frustrating way to treat a new business.

Matthew Thompson is great

Matthew Thompson is great! He made the whole process fast and easy. I would definitely work with him again.

Justin Olives is the best

Justin Oliver is the best. He was so patient to explain and answer all of my concerns and questions. He tried his best to make me get what I wanted. He helped me to buy umbrellas insurance. He solved my problems. Thanks so much Justin. I’ll give him 10 stars if it’s possible

If I could do negative stars I would

If I could do negative stars I would. This is without a shadow of a doubt the worst company I have ever encountered. They change rates randomly with no warning. Then they pull audits and try to charge you randomly thousands of dollars more than the high premiums you paid throughout the year. Then you spend countless hours trying to get hold of someone to explain what the basis is for them to charge so much more. To not get a clear cut answer. They will send you to collections and you will be harassed by their collection goons with no explanation either. Please stay clear of this company at all costs unless you like dealing with theft, dishonesty and rude people!

Justin was great at answering all of my…

Justin was great at answering all of my questions and concerns on the policy I needed. Efficient and to the point. Great to work with!