Bigin by Zoho CRM

Great CRM for solopreneurs

Here's a well-crafted review for Bigin…

Here's a well-crafted review for Bigin by Zoho CRM that would work across platforms like G2, Capterra, or Google: Bigin by Zoho CRM — Review Rating: 5/5 ⭐ Title: The perfect CRM for small businesses that don't want to pay for features they'll never use As a small business owner managing both domestic and export sales pipelines across multiple product lines, I was drowning in WhatsApp messages, spreadsheets, and scattered follow-up notes. Bigin solved that within a day of setup. What I love most: The pipeline view is intuitive right out of the box. I have separate pipelines for B2B domestic inquiries and export leads, and switching between them takes one click. Unlike full-blown CRMs that need a consultant to configure, Bigin was live and working within a few hours — no training required. The WhatsApp and email integration is a standout. Since most of my customer conversations happen on WhatsApp, being able to log and track those interactions against a contact record has been a game-changer. No more hunting through chat history to find what was quoted to whom. Zoho ecosystem advantage: If your business grows, you can seamlessly upgrade to Zoho CRM without migrating data. That long-term compatibility gives real peace of mind. Pricing is genuinely fair. For the features offered — pipeline management, contact records, activity tracking, basic automation, mobile app — the cost is a fraction of what Salesforce or HubSpot would charge for an equivalent experience. Minor limitations to know: Reporting and analytics are basic; if you need deep dashboards, you'll want Zoho CRM or a connected BI tool Customization has limits — power users may eventually outgrow it Works best when you're already in the Zoho ecosystem Bottom line: If you're a small or growing business with 1–5 salespeople and need a CRM that actually gets used (rather than one that's too complex to bother with), Bigin is the smartest place to start. It respects your time, your budget, and your learning curve.

Bigin By Zoho CRM is one of the easiest…

Bigin By Zoho CRM is one of the easiest and streamlined softwares we've used. They have great customer support and are very affordable!

great experience using zoho !

great experience using zoho !! must try!

It is a great tool to start with zoho bigin

It is a great tool to start with the need of lead and deal management.

USEFULL CRM

Cost effective easy to use platform for Startups

the bigin CRM is cost effective with useful integrations for lead tracking, management and effective communication and followups with lot of benefits for teams and individuals. i recommend this for startups and small medium enterprises. User interface is easy to deal with its like lite version of ZOHO CRM Whether you are making sales or network building from some events , it helps a lot

I am currently learning

I am currently learning, it's simple to use and understand the Pipelines. Easy to maintain product selling and business realised

Great CRM for small teams

It is a great accessible CRM for small businesses. While I did find encounter some limitations when trying to set up automations, I still believe Bigin offers great value for the price you pay.

Best tool for small enterprises

Amazing tool. Really good for small enterprises

There are lots of new CRM systems…

There are lots of new CRM systems available now, but their 'innovative' UX, use cases and modularity don't really fit serious productive work (at least in my case). Bigin is inexpensive and has a serious, well thought out workflow that is very valuable for organising a large pipeline efficiently. It does everything the big-name CRMs do, and a lot more than most other apps. And its connection with other Zoho apps is an amazing combination.

Great for sales pipeline tracking without the bloat"

We've been using Zoho Bigin at Amruutcha for tracking our sales pipeline for a while now, and overall it's been a solid pick — especially if you're a smaller team that doesn't need the bulk of full-blown Zoho CRM. The pipeline view is genuinely intuitive. Dragging deals across stages, setting follow-up reminders, and getting a quick visual on where every lead stands has made our sales process a lot more organized than it used to be on spreadsheets. Setup was quick too — we were up and running within a day without needing any technical help. The pricing is hard to beat for what you get, and it integrates reasonably well with other tools in the Zoho ecosystem if you're already using them. A couple of things keep it from a full 5 stars: the automation features feel basic once your workflows get more complex, and customization options for fields/views are a bit limited compared to bigger CRMs. Mobile app performance can also lag occasionally. Still, for lead and sales pipeline tracking at our scale, Bigin does what it promises without overcomplicating things. Would recommend it to other small/growing teams looking for something lightweight and affordable. — Amruutcha

Bigin a soft made for small companies.

Bigin has not only helped us with improving the sales process in our organisation but has greatly improved management of all leads we get and improved the overall customer experience. It was really easy to implement for a small organisation with limited budget.

Surprisingly simple to use

Surprisingly simple to use, yet feature-rich and flexible for customization.

Zoho Bigin has been a really practical…

Zoho Bigin has been a really practical tool for managing our sales pipeline. What I appreciate most is how easy it is to set up and customize stages according to our actual process. It keeps everything organized while still feeling lightweight and fast to use. Overall, it strikes a great balance between functionality and simplicity, especially for teams that want structure without unnecessary overhead.

Easy to use CRM

I have been using bigin from sometime and i feel its best CRM for small and mid sized organisations. its very easy to use

enjoying it.

Exelent app

Solo real estate operator here

Solo real estate operator here — curative title, land acquisition, several deal types running simultaneously. Tried EspoCRM, Nextcloud, and Basecamp first; all either too much overhead for a one-person shop or too rigid for non-standard pipelines. Bigin fixed that. I built a dedicated pipeline for curative title sourcing without fighting the software, and the monthly billing option let me actually test it for 90 days before committing to anything annual. No enterprise bloat like Salesforce or HubSpot, no missing functionality like a spreadsheet. Right-sized for a small operator who needs real pipeline tracking without the overhead. And now I can expand and bring on isa's

Zoho tools have been my most preferred…

Zoho tools have been my most preferred solution since 2015, and never been disappointed. Well deserved 5 star