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Electronics & Technology

Bigin by Zoho CRM

101 reviews

4.8101 reviews
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About Bigin by Zoho CRM

Data updated
Website
bigin.com
Category
Electronics & Technology
Location
United States · Pleasanton
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
0% (0/1)
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Is Bigin by Zoho CRM legit?

Bigin by Zoho CRM (bigin.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

K
Keegan Fernandes · 1 review · Experienced 2026-06-16 ·

Very nice tool for small businesses

P
Pratheeksha Hora · 2 reviews · Experienced 2026-06-13 ·

Good CRM tool fir SMEs

I tried the trial version to track our RFQs and I really liked it. It was more efficient. Would love to implement it for our regular use.

S
Sri Ramanujeeyam · 1 review · Experienced 2026-05-15 ·

Title: Excellent CRM for Small Businesses – Simple, Powerful, and Affordable ⭐⭐⭐⭐⭐

Zoho Bigin has been a game-changer for our organization. We were looking for a CRM that was easy to set up, affordable, and powerful enough to manage our leads, contacts, and follow-ups without the complexity of enterprise-level systems. What impressed us the most is the clean and intuitive interface. Our team was able to start using it almost immediately without extensive training. The pipeline management feature makes it easy to track leads through every stage, and the integration with email, telephony, and WhatsApp helps us keep all customer interactions organized in one place. The automation features save a significant amount of time by reducing manual work, and the mobile app allows us to stay connected even while on the move. For small businesses, educational organizations, NGOs, and startups looking for a reliable CRM, Zoho Bigin offers exceptional value for money. The support team has also been responsive and helpful whenever assistance was needed. Highly recommended!

R
Rakshaya Senco · 1 review · Experienced 2026-05-27 ·

handy and easy to use for beginners

As an organisation moving towards growth, this simplified CRM is handy and easy to use for beginners.

J
Jaspal Singh · 1 review · Experienced 2026-06-11 ·

Amazing comprehensive single CRM

Amazing comprehensive single CRM, easy to use at very affordable prices.

D
Daphne Wilson · 1 review · Experienced 2026-06-12 ·

I'm VERY impressed with Bigin

I'm VERY impressed with Bigin! It's literally one-stop-shop when it comes to CRM for small businesses like mine. All of the tools that I would've had to purchase separately all come included with Bigin making it cost-effective and seamless.

A
Anja Berkenbaum · 1 review · Experienced 2026-06-12 ·

Exceed my expectations

I've been using Bigin for my small business, where I handle everything myself, and it has been exactly what I was looking for. In previous roles, I worked extensively with both HubSpot and Zoho CRM in larger organizations. While those platforms are incredibly powerful, I found them to be more complex than what I needed for my own business. Bigin strikes the perfect balance between functionality and simplicity. It gives me all the essential CRM features I need to manage leads, customers, follow-ups, and sales activities without overwhelming me with unnecessary complexity. The interface is intuitive, easy to learn, and helps me stay organized without spending hours setting up workflows or navigating complicated menus. As a solo entrepreneur, saving time is crucial, and Bigin allows me to focus on my customers instead of managing software. I've been genuinely impressed with how quickly I was able to get started and how well it supports my daily business operations. For small businesses, freelancers, and solopreneurs looking for an affordable and user-friendly CRM, I highly recommend Bigin.

O
Olivia · 1 review · Experienced 2026-06-11 ·

Love Bigin!

This is the exact type of online platform that i was looking for when it comes to tracking sponsorships/sales pipeline. Excited to continue using!

C
Chloe · 2 reviews · Experienced 2026-06-11 ·

Easy to use

Easy to use, accessible and the most cost effective CRM/pipeline management/Email marketing tool we were able to find to support our start-up non-profit venture!

J
Joshua Plouff · 2 reviews · Experienced 2026-06-08 ·

Decent product for a great price.

Okay changed my mind it's fine.

C
Camila Ramirez Fayad · 2 reviews · Experienced 2026-06-10 ·

I've had a great experience using Bigin…

I've had a great experience using Bigin by Zoho. It's a simple yet powerful CRM that makes it easy to organize leads, referrals, appointments, and client follow-ups. One of the features I appreciate most is how customizable the pipelines are. I created workflows that meet my business needs, including referral management, appointment scheduling, and client onboarding. Bigin is an excellent solution for small businesses, healthcare practices, consultants, and anyone.

F
Federico Gastaldi · 4 reviews · Experienced 2026-06-09 ·

this software saved my work and time…

this software saved my work and time with my customers. Finally I can keep track of a Company and related contacts everything linked from outlook to the app on PC or mobile phone. I can bring my office with me easily and keep tracks of deals. Plus I can share it with my colleague and they know everything about agreement with customers. It's also easy change fields, filter data, write notes, pipelines and many many more things. I love it

I
Ibis Medical · 1 review · Experienced 2026-06-07 ·

Our first CRM - Bigin

Bigin is our company's first proper CRM. We found it easy to configure, the layouts are easy to navigate. Most importantly it was easy for even the new team members to learn fast. The data management was robust and the integration with other Zoho products was quite seamless. the customer support was also quick and helpful in sorting out all the teething problems initially. All in all Bigin is good CRM for those who don't want the complexities of a larger CRM with more features.

B
Brent Adams · 1 review · Experienced 2026-06-08 ·

I find that the BigIn solution is easy…

I find that the BigIn solution is easy to use and easy to learn.

D
Dworld International · 2 reviews · Experienced 2026-06-09 ·

Awesome!

Awesome!! easy to learn

H
Henry Ryan Goldz · 2 reviews · Experienced 2026-06-06 ·

Bigin by Zoho has been a fantastic CRM…

Bigin by Zoho has been a fantastic CRM solution for our business. After trying several CRM systems, we found Bigin to be the perfect balance between simplicity, functionality, and affordability. The interface is clean and intuitive, making it easy for our team to get started without extensive training. Managing leads, contacts, pipelines, and customer communications is straightforward, and the workflow automation features save us a significant amount of time every week. What impressed us most is how well Bigin integrates with other Zoho applications and third-party tools. It provides all the essential CRM features we need without the complexity and high costs associated with larger CRM platforms. The mobile app is also excellent, allowing us to stay connected and manage customer relationships while on the go. Customer support has been responsive and helpful whenever we’ve had questions. For small businesses, startups, and growing companies looking for a reliable, user-friendly CRM, Bigin by Zoho is an outstanding choice. It has helped us stay organized, improve customer follow-ups, and manage our sales process more efficiently. Highly recommended!

A
Arun · 1 review · Experienced 2026-06-05 ·

i'm facing same problem integrating…

i'm facing same problem integrating into the bigin too. book and book to fsm

c
customer · 2 reviews · Experienced 2026-05-18 ·

Simple yet powerful enough

I've been using Bigin CRM for tracking touchpoint data. Love how simple it is to get started, has all the features I need like custom fields and forms.

L
Lowis · 3 reviews · Experienced 2026-06-03 ·

Excellent for estate agents

As an Estate Agent I found Bigin fantastic in managing my database and pipeline. It integrates very well with Google which really boosts productivity. Also, by far the best value for money of all the platforms I considered.

J
JD · 1 review · Experienced 2026-06-03 ·

A fantastic CRM for who its targeted at.

What a fantastic CRM for the small business, people may criticise the customisation but it has more than enough to satisfy the requirements of a small team with access to the full ZOHO crm when more customisation is required, I highly recommend this CRM to those teams 10 and under!