excellent work
my chosen product arrived in very good condition, I am very glad that there are such good people in this world
About bigplush.com
Data updated- Website
- bigplush.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 29% (8/28)
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About this business
Personalized big stuffed animals are our speciality.
Is bigplush.com legit?
bigplush.com (bigplush.com) has a 3.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 25% give 1 star; The business has replied to 29% of negative reviews. Last updated 2026-09-06.
What people say
Awesome
Came out perfect! Will use again in the future.
not very nice
I was disappointment with my order. The bear I ordered had a very rough texture and the fur kept falling out. I know that with most bears that happens, but in my case it was excessive.
Reply from bigplush.com2015-05-07
Hi, It was nice speaking by phone back in April. As we discussed, we re-shipped you a brand new replacement free of charge on April 15th with U.S. Postal Express Mail tracking number 9470115901484987058374, so that it would arrive by your needed date. We tracked it today at usps.com and it shows that the package was delivered to you on April 17th. Since we did not hear further from you, we are assuming the replacement was satisfactory. Please let us know if you are completely satisfied, as that is our intention. Thanks again for your business.
Looks as promised
No complaints hassle free service and delivery.
Giant Teddybear
My Girlfriend was blown away with her Valentines day present...it was outstanding workmanship and very professionally packed...out standing product...Thank You Big Plush.com
Great customer service
I am very happy with my purchase. Ordered a huge purple bunny, very pretty. I will buy from big push again.
Excellent
A lot of thanks to BigPlush Company.The correct and fast delivery.
The Bunny Ball bunnies
I had a great experience putting together a custom order for charity event I am organizing called the bunny ball. We order 5 different large bunnies and received excellent service from the Big Plush team. The items were shipped that same day and were at our doorstep in no time! Thank you Big Plush!
The ordering/return poliocy was quite easy and worked perfectly!
I purchased an item. It came, I didn't like it. Returning it was easy with no hassles. I wish all companies had the same & easy way.....
Great birthday surprise
I had never used Bigplush.com before so I was so pleased that my husband's present arrived in plenty of time and very impressed with the quality of the cuddly rhino toy I had ordered. Thank you Bigplush!!
Excellent!!!
Great quality product and quick delivery. Everything as expected.
Impressed
I ordered it for my baby girl. I purchased it and received constant updates the entire time right up until it was dropped at her door. I wont hesitate to use them again.
Easy to work with and great producrs
I think they really care if there is a problem they fix it right away
very satisfied
Ther delivery process is excellent the day to day up date on whr ur purchase is ,is very comforting thank u very much will definitely be hearing from me in the near future money well spent
Bigplush.com Bear
Bear arrived when they said it would, it was soft and full, and my girl loves it . GREAT bear 👍
My wife loved it
Im in the us military and im not home at the moment. I ordered this for my wife, shipment was fast, the bear was great quility. She lovesss it. Looking to order? Go for it!
THIS IS A BIG RIP OFF
I ORDERED THE ROSE WHICH I FOUND TO BE POORLY MADE AND NOT AT ALL WHAT I EXPECTED.
Reply from bigplush.com2015-03-04
Hi, It was great speaking by phone today. Thanks for your honest input so we can best understand your specific concerns. We have now kept our promise to you that was made by phone today. We hope that helps a little. Please let us know if there is anything more we can help with.
Great product and service
Ordered a 5' stuffed bear and it did the trick. Great service and product
i really liked how everything was my gf loved it
i would recommend anyone to get onee for an special occasion.
Dissatisfied.
For a $500 bear I expect it to be in perfect condition. The eyes were off a bit and it just threw the whole dynamic look of the bear. If I could return it I would, but it was a gift so it would be difficult to do so. This is why I have trouble trusting online purchases.
Reply from bigplush.com2015-03-06
Hi there! I'm happy that our phone call went well, and that we were able to work out the details and come to a resolution. We appreciate your business very much. Don't hesitate to reach out to us again any time at all.
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