For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Business Services

Bikeflights.com

200 reviews

4.4200 reviews
Write a review

About Bikeflights.com

Data updated
Website
bikeflights.com
Category
Business Services
Location
United States · Portland
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
32% (8/25)
Do you own Bikeflights.com? Claim this profile for free and start replying to reviews.

Is Bikeflights.com legit?

Bikeflights.com (bikeflights.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 32% of negative reviews. Last updated 2026-08-10.

What people say

T
Tracie MacMahon · 1 review · Verified · Experienced 2026-07-16 ·

Easy peasy

Easy peasy! Shipping a Tri bike can be complicated and they made it easy!

M
MARK HANNA · 1 review · Verified · Experienced 2026-07-09 ·

Bike Flights for the win!

Good price and service!

B
Ben · 6 reviews · Verified · Experienced 2026-07-09 ·

Always a good choice

B
Bk · 1 review · Verified · Experienced 2026-07-16 ·

Very Smooth

A
Andrea Pizzimenti · 1 review · Verified · Experienced 2026-07-07 ·

I carefully measured my box and was…

I carefully measured my box and was within 54x30x8 and was still uncharged. Staff seems to side with carrier no matter what and not willing to help customers

Reply from Bikeflights.com2026-07-30

Hi Chris, We’re sorry this situation left you feeling that we weren’t willing to help. We did review the photos and video you provided, including the measurement of the 30" side, and we understand that you took care to measure the box before shipping. When a carrier applies a dimensional adjustment, we have to review the evidence against the carrier’s measurement and rounding requirements. In this case, after reviewing the documentation provided, the adjustment was upheld based on those requirements. That doesn’t mean we automatically side with the carrier or dismiss the measurements provided by our customers—we investigate the documentation available to us and make our determination based on the applicable shipping requirements. We also recognize that our response could have done a better job explaining *why* the adjustment was upheld rather than simply directing you back to the measurement policy. We apologize for that frustration and appreciate you taking the time to share your experience. - The Bikeflights Team

T
THOMAS C MOORE · 4 reviews · Verified · Experienced 2026-07-05 ·

We had a little mix up on one of the…

We had a little mix up on one of the three flights I have recently bought. Justin did a great job resolving. You have taken care of different flights of my bikes from three different residences . Always have done a great job.? The mix up was not bike flight but shipper.

J
Jon Reed · 5 reviews · Verified · Experienced 2026-07-15 ·

I love bike flights but haven't needed…

I love bike flights but haven't needed to use them in a few years. I've now used them twice in the last couple weeks. I've given one star to get their attention and that of would-be users. UPS has retroactively charged me for "inaccurate box dimensions" on both of my recent boxes. On a wheel box, the stated measurement was 26", the actual dimension was 26 1/4" and UPS charged an additional fee of nearly $30 their measurement of 27". On the other box, the email claiming a wrong dimension was delayed long enough to where the shipping box had been recycled already and a remeasurement couldn't be taken. The upcharge was $50 in this case. To avoid surprises, round up, even if the measurement is barely over the nearest inch, and take pictures of the measurement. I"m skeptical of UPS practices, their measurements, and the delayed response to bike flights. This is frustrating.

A
Ann A. · 2 reviews · Verified · Experienced 2026-07-07 ·

The delivery was rapid and without…

The delivery was rapid and without problem. My bike store recommended this and helped make the connection so it was easy for me. (Campus Bike at Stanford).

S
Spaghetti · 12 reviews · Verified · Experienced 2026-07-15 ·

Excellent communication during the…

Excellent communication during the entire process. Great delivery and the bike arrived in perfect condition. Price was reasonable. Very pleased and will use your service for future needs.

L
Laura · 1 review · Verified · Experienced 2026-07-08 ·

Great experience

I had a great experience shipping my son’s bike to him across the country. Bikeflights was easy to use, communicated clearly and certainly earned my trust. It was also less expensive than I’d expected. I had my local bike shop dismantle and box the bike and bikeflights took care of the rest. I would certainly recommend them!

R
Ron Purewal · 1 review · Verified · Experienced 2026-07-15 ·

Easy forms to fill out

Lots of helpful information and very easy to fill out forms for shipping Shipping is expensive but bike flights discounts help

R
RENATE · 1 review · Verified · Experienced 2026-07-15 ·

Easy, fast, reasonably priced!

The whole process was easy, quick and the costs were very reasonable. The travel updates were prompt and the bike arrived a day ahead of time. Would always use bikeflight again - 100%!

W
Wesley BARNES · 16 reviews · Verified · Experienced 2026-07-08 ·

Great price and reliability.

E
Edward McCutcheon · 1 review · Verified · Experienced 2026-07-15 ·

Excellent service and communication

Excellent service and communication. Bike arrived safe and is great condition. Highly recommend.

C
Chris D · 1 review · Verified · Experienced 2026-07-08 ·

Shipped from a bike shop

I had my bike boxed at a bike shop which charged $85. Bikeflights online site works great, After filling out the usual requirements the labels were generated and the box was picked up and delivered by UPS. Easy peazy!

s
scott gordon · 1 review · Verified · Experienced 2026-07-07 ·

Great

Delivery service

H
Harry · 3 reviews · Verified · Experienced 2026-07-13 ·

Great service and easy to use and it…

Great service and easy to use and it got there on time.

J
Jaime Vasquez · 3 reviews · Verified · Experienced 2026-07-07 ·

Love shipping thru bike flight

Love shipping thru bike flight, very easy, affordable and all around great service!!!

C
Cody Kaiser · 1 review · Verified · Experienced 2026-07-13 ·

FAST AND EASY!

FAST AND EASY! THANKS

c
customer · 4 reviews · Verified · Experienced 2026-07-14 ·

easy

easy. convient, great service