At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design.Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price.We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget.With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail.We’re passionate about helping you love where you live—one window at a time.
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Is Blinds To Go legit?
Blinds To Go (blindstogo.com) has a 4.7 out of 5 rating on OK.one, based on 267 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 63% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People consistently praise the incredibly helpful sales representatives who guide buyers expertly through color and style choices for their homes. Furthermore, consumers appreciate that the entire process from initial showroom visits to final installation feels completely smooth, efficient, and professional.
However, some customers also noted minor issues regarding the window covering mechanisms, specifically mentioning stiff pull chains or heavy daily operation. Reviewers occasionally experienced practical difficulties with specific parts or accessories, such as receiving incorrect components, encountering broken items, or experiencing unexpected delays due to initial measurement errors.
Auto-generated from all reviews of this business. For reference only.
Excellent Service and Beautiful Quality Had a wonderful experience with Blinds…
Had a wonderful experience with Blinds To Go! The customer service in the showroom was excellent—they walked me through all the options and helped me pick the perfect window treatments. The ordering process was seamless, and the quality of the final product is fantastic. Highly recommend!"
Thought I already submitted a review but since you asked again, I’m still super-happy with my order as well as the installation!! The blinds and curtains look fantastic and I feel that is equal parts due to quality craftsmanship and careful, quality installation. The installation team was so nice and so efficient, the job was completed very quickly but no sacrifice to attention to detail. I will recommend BTG to my friends for sure!
From the salesperson Reem, to the measurement team, and finally to the installer Mike, everyone was professional, friendly, and wonderful to work with. The whole experience was smooth from start to finish. Mike was fast, efficient, and very patient in showing us how to operate the blinds, remote, and app. We highly recommend the entire Blinds To Go team!
Reply from Blinds To Go2026-08-31
So glad to hear you had such a smooth experience Martha ! We’ll definitely pass this along to Reem, Mike, and our measurement and installation teams. Thanks for choosing us!
Not fit for purpose/ glitch in the ordering process
I placed and order with blinds to go, because i moved into a new place and i used my saving to purchase blinds that i thought i would be able to put up myself, with out asking some one to come and drill holes for me. I chose the inches box at the top. But a glitch on the order at the time has both inches and cm showing simultaneously. But because the inches my was choice I proceeded and ordered believing it was all in inches..(I was able to replicate this a second time and snap shot it to show them what happened.) So I believed my order was in inches with the correct price and I also paid for the insurance..I purchased 2 blinds of the same size and a 3rd at a diffrent size..I thought I was all good and paid..I have a visual impairment and I took my time to do this selecting the inch tab and putting in the correct sizes...I receive 3 blinds in cm not inches..all the same size! Basically not fit for purpose!! Nothing bespoke about the sizing even though it was in cm and not inches! And the insurance was not fit for purpose either! Insurance covers nothing because now they want more money to correct the sizing from cm to inches so don't waste your time paying insurance! I have asked for my money back because I have evidence that the app most certainly did not work as it should of that day! I have a picture on my phone. I also have an email telling me I will get my blinds in inches as there was a systems error. Only to receive more emails asking me to pay more money because no one else has complained of a systems error! I also explained that my location suffers from poor signals which may have contributed to the error. So it's been nearly a month since I orderd blinds and I have still no resolution I have not received my money back or even blinds that i can use. I am also passed from one person to the next. I have basically had enough! I want my money back and these silly tiny sample sized blinds can be returned because I would not have ever orderd and paid £170 for 3 blinds that are basically the size of a A4 piece of paper. Im not saying the product is bad i am saying the app did not work as it should of when i orderd that day and the customer service team have passed me to different people all with different conflicting results. The blinds they have sent are not bespoke or fit for any purpose but to be a sample blind. I am not happy i am deeply dissapointed and I just want my money back please so I can go and purchase blinds that fit my window.
We had a great experience from selection to installation. Professional and knowledgeable. We are very happy with our purchase.
Reply from Blinds To Go2026-08-31
Hi Sandi, Thank you for the fantastic review! We strive to provide the best experience possible. We are delighted to hear that our commitment was clear to you.
My installer Jimmy Halaby was the single best contractor to ever do work for my family. On time, clean cut, well mannered, an absolute expert in every phase of his job. We had a tough job that we were told wouldn’t be possible by two other companies. Our windows weren’t level and they have weird angles. He had no problem. Moved in front of the windows with confidence and couldn’t be any neater. We are so happy ! Please thank him again from us. My husband asked him if he wanted a job working for his company. He politely turned him down. He said he was working for Blinds To Go for well over 20 years and enjoys the work.
Reply from Blinds To Go2026-08-31
Hi Theresa, Thank you for the fantastic review! We strive to provide the best experience possible. We are delighted to hear that our commitment was clear to you.
Absolutely fantastic! JOE did an amazing job with the install of my zebra shades! Highly recommend him! Super nice guy & very professional!
Reply from Blinds To Go2026-08-31
Hi Andrea, Thank you for the fantastic review! We strive to provide the best experience possible. We are delighted to hear that our commitment was clear to you.
I bought blinds from Blinds To Go years ago and they have been great. Recently the draw strings broke on both of them and because I have a lifetime warranty I just had them fixed and they are back up now and working great again. I had a great experience with everyone I interacted with years ago and again recently. I highly recommend Blinds To Go.
Reply from Blinds To Go2026-08-31
This is wonderful to hear, Amber! Thank you for the great review!
My experience was great because in just a few words my salesman was able to guide me to exactly what it was that I was wanting. It was a big time saver. He knew his product. The price was very competitive and quality was top notch after it was installed. Installation was excellent as well. Gentleman was on time. Competent and neat as a pin!
Reply from Blinds To Go2026-08-31
Hi Karen, Thank you for the fantastic review! We strive to provide the best experience possible. We are delighted to hear that our commitment was clear to you.
Installation was efficient and professional. Michael did a great job, obviously knew what he was doing. Only problem was that the remote provided was not the unit for my blinds. Correct remote will be provided.
Reply from Blinds To Go2026-09-02
Hello Mary, Thank you for your feedback. We're pleased to hear that you were satisfied with Michael's professional installation. We apologize for the remote issue and are glad to know that our team will be providing the correct one.
Install good , broken wand to window need to reorder also one wand was not a match
Reply from Blinds To Go2026-08-27
Hi Debbie, we are happy to hear about your experience! We apologize for the broken wand. We reached out to the store and asked them to contact you directly to help resolve this issue.