Amazing Customer Service
The customer service I have experienced w/ bmiMD is excellent. They always respond to messages within a timely matter. They always come up with a solution to any issues. I have nothing bad to say about them.
bmiMD, based in NYC, is a healthcare technology company specializing in weight loss and longevity. Founded by seasoned healthcare professionals with over a decade of collective experience, we offer telehealth, prescription, and technology fulfillment services across 49 states.Our mission is to revolutionize individualized weight management and help you achieve your weight loss goals. As the premier telehealth platform for GLP-1 treatments, we deliver tailored weight loss solutions with continuous access to our dedicated team of providers and a personalized care regimen. bmiMD provides access to groundbreaking GLP-1 medications, including compounded Semaglutide and Tirzepatide.We prioritize convenience and affordability, offering doorstep medication delivery and transparent healthcare services. With round-the-clock support from our care team, bmiMD delivers a comprehensive telemedicine experience, empowering your journey to better health and well-being.In addition, we provide clinical oversight, metabolic testing as needed, and ongoing support from board-certified physicians. Our goal is to foster a healthier, happier you through our advanced weight management solutions and unwavering commitment to your success.Choose bmiMD for a transformative approach to weight loss, and let us guide you toward achieving your health and longevity goals with our expert care and innovative solutions.
Written by the business, not verified by us.bmiMD (bmimd.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 14% of negative reviews. Last updated 2026-08-12.
The customer service I have experienced w/ bmiMD is excellent. They always respond to messages within a timely matter. They always come up with a solution to any issues. I have nothing bad to say about them.
First I want to start off by saying I'm in the top 20% of Google reviews with that being said.... BUYER BEWARE I went on the BMIMD portal to update my phone number..I went out of town about 2-3 weeks later and I come back and a package of their medicine was on my door sitting out in the sun for 3 days or more no notification that they mailed it out to me most companies would say no problem will replace the medication as I suggested they do and I would return the unopened box to them of the medication that have been sitting outside they won't do it I canceled my subscription The medicine wasn't that great anyways buyer beware they don't want to satisfy and make their customers happy then I don't think a person should be with them I offered to return the unopened box and they still would not make it right.
So far…no side effects! Just dropping weight that exercise and diet wouldn’t. Have gone from 238 to 213 in 3 weeks. Shipping to my front door for easy delivery!
Great service for all my supplement needs!
Medication works as it should. Always delivered on time and packaged properly with cold packs. Customer Service is very responsive.
I feel more powerful now, it is a great starting
Excellent customer service, quick shipping. The product I ordered is working wonderfully.
Same as the last reviewer. Sent sermorlin without ice pack.Left on front steps in the sun. Contacted BMI and Precision the compounding pharmacy, both said no problem, which any research would tell you is a lie.
It was an easy process to get started. It only took a few minutes to fill out the information needed to get reviewed and approved. I received my prescription in a few days with everything I needed. I like that bmiMD doesn’t send you a bunch of emails. Only when it’s necessary. I’ve tried other companies and they send you too many emails. Nothing negative to say about my experience!
Great product. Correct dosage. It was quick n easy ordered and received in 5 days. Customer service answers quickly so please i now do my NAD + through them
Having been using this for about a month, I see a slight difference so far. The staff is very responsive to your concerns and questions via email.
I love how helpful bmimd customer service is. Their prices are the best for Sermorelin and NAD+. I'm hoping they expand their product line and make their Tirzepatide a little more affordable. The free shipping via UPS is a bonus.
Maybe it's too soon, or maybe my expectations are unrealistic, but i haven't realy noticed anything drastic yet. But I'm willing to try another month. Maybe my doctor could review my daily routine and see if any adjustments need to be made.
Getting approved was quick and product was shipped in appropriate packaging. Package arrived in damaged and cold!
So far its been simple. Thank you. I was contacted from the time it left the company to the time it arrived. It was refgerated when it got to me. I live in the South West where temps hit 100+. You are making it easy.
I love it; I always receive excellent service. The product really works, and we always have medical supervision, which makes all the difference to me.
Easy and seamless experience. Great communication. Definitely recommend!!
Everything was smooth and prompt from intake to shipping.
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