Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.
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Is Brello Health legit?
Brello Health (brellohealth.com) has a 4.6 out of 5 rating on OK.one, based on 196 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the highly affordable pricing structure and the exceptionally helpful support team that consistently guides people through every step of their health journey. Consumers often note that the enrollment process is entirely smooth and professional, while the provided quality medications help individuals successfully achieve their personal wellness goals.
Some reviewers were dissatisfied with the limited effectiveness of certain medications or experienced slower support responses when trying to resolve complicated account and renewal issues. A few people also mentioned facing unexpected hurdles regarding changing pharmacy providers or dealing with less responsive communication channels during their experience.
Auto-generated from all reviews of this business. For reference only.
I typically do NOT write reviews...however...I'm going on my fourth month using Brello and am genuinely impressed. When you put in a request to the company - they respond every step of the way...communication is excellent. The product it'self actually works!
Reply from Brello Health2026-08-17
We're so happy to hear that you've been genuinely impressed with your experience over the past four months! It means a lot to know that our communication has been excellent and that our product is working well for you. We truly appreciate you taking the time to share your positive feedback.
I just started my weight loss journey with Brello about 5 weeks ago and so far it is going very well! There is a ton of support and resources on their platform and they provide you with everything you need. I have not had any side effects and have lost about 15 lbs in my first month. Highly recommended!
Reply from Brello Health2026-08-17
Thank you so much for sharing your positive experience! We're absolutely thrilled to hear that your weight loss journey with us is going so well and that you've found our platform supportive. It's wonderful to know you're seeing such great results and that you haven't experienced any side effects. We appreciate your high recommendation!
They took my payment and still haven't shipped well over a week later
Reply from Brello Health2026-08-19
Hello Bret,
We understand your frustration and appreciate you sharing your concerns with us regarding the timeliness of your order delivery.
To protect your privacy & discuss the specifics of your account securely, a member of our team has reached out to you, directly, through the contact information on file so we can better understand your concerns. Because your health information is sensitive, we want to ensure this matter is handled through our secure internal channels rather than a public forum.
Brello has helped me change my entire life. I’ve struggle with weight my entire life, done every diet you can imagine and nothing helped. I started using a GLP-1 from Brello in April of 2026, since then I have lost 88 lbs. I am healthy, my labs have made a compete 180 and I feel amazing thanks to the tools provided by Brello. I could not have done this alone.
Reply from Brello Health2026-08-17
Thank you so much for sharing your incredible journey!
We are absolutely thrilled to hear how Brello has helped you achieve such a significant transformation. It's truly inspiring to know that you've not only lost 88 lbs but also seen such positive changes in your health and labs. We're so glad you feel amazing and that our tools have supported you every step of the way. Your success is what motivates us!
Into Brello for two months now and the service has been very good. The AI chat in my opinion is terrible but the service over the phone is great.
Reply from Brello Health2026-08-17
We're so glad to hear you've had a good experience with our service over the past two months and appreciate your kind words about our phone support. We are always working to improve our AI chat and value your feedback on it.
I had previously used a compound pharmacy company that was 3 times the price of Brello, shipped on Friday for a package to arrive by a carrier that did not deliver on the weekend, thus ruining the product, and provided very little in the way of customer support.
My sister and I decided to try Brello after reading hundreds of reviews. It was an excellent choice. The pre-screen is simple and concise. Shipments arrive in a timely fashion on weekdays and supplies included are quality items.
The price is quite good and we are both very satisfied with the experience and the outcome.
My only suggestion is for Brello to offer Zofran/odanstetron if necessary for nausea.
Reply from Brello Health2026-08-17
We are so incredibly happy to hear that your experience with us has been such a positive one, especially after your previous challenges with another company. It's wonderful to know that our pre-screening process, timely deliveries, and quality supplies have met your expectations.
We truly appreciate your valuable suggestion regarding offering medication for nausea. We're always looking for ways to improve our services and product offerings, and your feedback is incredibly helpful as we consider future enhancements. Thank you for sharing your satisfaction and for choosing us!
Brello works great! And the customer service is fantastic. If I have any questions, it is so easy to get in contact with someone. I get an answer back extremely quickly, at times almost instantaneously. I’m so impressed by the product and customer service these past few months!
Reply from Brello Health2026-08-19
Thank you so much for sharing this!
We're so happy to hear that Brello is working great for you and that our customer service has made such a positive impression. It's wonderful to know that you find it easy to get in contact with us and that our quick responses are appreciated. We truly value your kind words about both the product and our team!
The overall Brello experience was very good for my NAD+ order. This is the second NAD+ order I have placed and it arrived overnight shipping. Will continue to use Brello for my NAD+ purchases
Reply from Brello Health2026-08-18
Hello Andy, we apologize for the experience you had and appreciate you bringing this to our attention.
We’d really like to take a closer look at your experience and help point you in the right direction. To protect your privacy & discuss the specifics of your account securely, a member of our team will be reaching out directly through the contact information on file so we can better understand your concerns and connect you with the appropriate resources. Because your health information is sensitive, we want to ensure this matter is handled through our secure internal channels rather than a public forum.
Brello is a great company who cares about their clients and provides full-service wellness at a reasonable price. I highly recommend this company to anyone who has need of wellness products. Fast and careful shipping, too!
Reply from Brello Health2026-08-17
Thank you so much for sharing your experience. We’re truly delighted to hear that you appreciate our commitment to client care and the value of our full-service wellness offerings. It’s wonderful to know that our shipping has met your expectations.
I’ve been using Brello for a year now and have told everyone I know how amazing this company is. Fabulous product and amazing customer service. Truly life changing- I’m a new person.
Reply from Brello Health2026-08-17
We are absolutely thrilled to hear how much Brello has positively impacted your life over the past year! It's wonderful to know that our product and customer service have made such a significant difference for you. We truly appreciate you sharing your amazing experience with others. Thank you for being a part of the Brello community!
I am super satisfied with Brello. When it’s time to reorder, they send a text with a link where you can tell the provider what your goal is. I commented that I wanted to titrate down to maintenance & the provider recommended the dosage I should titrate down to. If I ever have questions, their site makes it easy to contact a provider & they answer pretty fast. My meds are always delivered cold and within a few days. I also like that their app has suggested exercises, meals, and a community . A++
Reply from Brello Health2026-08-17
We are thrilled to hear how satisfied you are with your experience! It's wonderful to know that our reorder process, provider communication, and quick support have been so helpful. We're also glad you're enjoying the app's features and that your medications arrive perfectly. Thank you for your A++ feedback!
Very satisifitied with the product and the results
I have been using the product for going on nine months. I was using another provider before I thankfully found Brello Health. I switched to Brello as the cost was better as I get the same product for $100 less while getting three months rather than 2 months. I have lost over 1/3 of my starting weight and I am quite happy with the results. I have recommended Brello to others.
Reply from Brello Health2026-08-17
Thank you for sharing your positive experience! We're so happy to hear that Brello Health has been a great fit for you, offering better value and helping you achieve such fantastic results on your weight loss journey. It's wonderful to know you're recommending us to others!
Great experience with Brello.
The process was simple and fully online. Quick intake, prompt provider review, and my treatment shipped right to my door. Transparent pricing, solid support, and everything worked smoothly. Convenient and professional — highly recommend.
Reply from Brello Health2026-08-17
Thank you so much for sharing your experience! We're thrilled to hear that your journey with us has been so positive and that you found our online process simple and efficient. It's wonderful to know that the prompt review, convenient shipping, transparent pricing, and solid support contributed to such a smooth experience. We truly appreciate your high recommendation!
I’ve referred numerous friends here with the same experience. If I have questions I can use the portal or just call (small wait time but you get a human). They notify you ahead of charging your card that your next subscription is coming. No surprises, no hidden fees no matter what my dosage was same price. Shipping was fast and I got notification the entire time.
Reply from Brello Health2026-08-17
We're so glad to hear about your consistently positive experience and that you've felt confident enough to refer your friends! It's wonderful to know that our communication, transparent pricing, and efficient shipping have met your expectations. We truly appreciate your kind words.
I enjoy working with this company. The process is easy and they walk you through it. I continue to be very successful on my GLP journey. I combine it with exercise and going to weight watchers. I have encouraged many friends to work with this company. I finally feel like my SELF again :)
Reply from Brello Health2026-08-17
Thank you so much for sharing your experience! We're truly delighted to hear that you find the process easy and that our team has been supportive throughout your GLP journey. It's wonderful to know you're feeling like yourself again and achieving such great success by combining it with exercise and Weight Watchers. We deeply appreciate you encouraging your friends to join us!
Their pricing is competitive and their customer service is very responsive. Shipments come on time. I don't have one complaint about the company it's been a great experience.
Reply from Brello Health2026-08-17
Thank you for sharing your wonderful feedback! We're so pleased to hear that you've had such a positive experience with us, from our competitive pricing and responsive customer service to our timely shipments. It truly means a lot to know that we've met your expectations.
When looking for a provider for GLP-1, I read a lot of reviews good and bad. I worried about customer service, getting approved,the medicine and reordering. I decided to go for it with Brello. I ordered on a Sun. evening and by Wed. night I had my order ! I did have a couple of concerns in witch the customer service took care of the same day ! I woulden't hesitate ordering from Brillo.They are a great company that will give you what you expect without any hassle. Give them a try !
Reply from Brello Health2026-08-17
We truly appreciate you sharing your positive experience with us! It's wonderful to hear that we were able to address your initial concerns about customer service, approval, and reordering so quickly and efficiently. We're committed to providing a smooth and hassle-free experience, and we're so glad we met your expectations. Thank you for your trust!
Brello has been great. I've been using them for over a year. I've had no issues and everything arrives cold and packaged perfectly.
Reply from Brello Health2026-08-17
We're so happy to hear you've had such a consistently positive experience with us over the past year! It's wonderful to know that your orders have always arrived cold and perfectly packaged, and that you've had no issues. We truly appreciate your loyalty and kind words.
Using Brello has been a great alternative since my insurance doesn’t cover glp-1s. They are straightforward with program and cost. I have recommended them to several friends. I started my journey 10 months ago and am down 45 pounds. To say I’m delighted is an understatement. Keep up the good work Brello!! Now on the flip, maybe the cost will decrease a bit like others have started. Always a “new and improved “ version on the horizon. I have no problem recommending this company to anyone serious about their weight and health. 💜⚖️
Reply from Brello Health2026-08-17
Thank you for sharing your wonderful experience!
We are absolutely thrilled to hear about your incredible progress and how delighted you are with your journey over the past 10 months. It's fantastic to know that our program has been a straightforward and effective alternative for you.
We truly appreciate your recommendation to friends and your kind words about our commitment to health. We are always striving for improvement and value your feedback regarding costs. We're honored to be a part of your wellness journey!
This is a follow-up to my initial review. I paid $399 for 3 months of semaglutide from Brello. I initially signed up for Noom, but canceled after the initial trial because it was too expensive. I took Noom's shots for 3 weeks and lost 11 lb. It also quieted the food noise. I then switched to Brello, started their shots on week 4 and gained weight two weeks in a row and the food noise returned. I can only assume their starting dose is so low it does nothing. You do not have to take one dose for 3 months in order to get used to it so you don't have bad side effects. That's one of the lies they told me.
You buy a 3-month program, which is 3 months of semaglutide at the same dose. Good online providers increase at least monthly. Since the initial dose is doing nothing for me, I would have to wait until the 3 months is up, then renew at a higher dose and hope that works. If that doesn't work, I still have to be on it for 3 months, renew, and try a higher dose and hope that works. You could spend $800, $1200, $1600 before you even find your effective dose.
Brello 's customer service called me after they saw my initial review and asked me to call them to try to resolve it. They tried to convince me I don't know what I'm talking about and don't deserve my money back. Of course, they didn't say it that way. But in the end, same thing.
Reply from Brello Health2026-08-21
Hi Kristi! We're sorry about your experience, and we reached out to you via Trustpilot to make sure we can help you. Please don't hesitate to reach out to us, and we will expedite our team's response to provide you with the service you requested. Talk soon!
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