So far so good
So far so good! Being the one responsible for getting the system up and running, I am extremely grateful for a live person to talk through everything!
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Written by the business, not verified by us.Brilliant POS (brilliantpos.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-28.
So far so good! Being the one responsible for getting the system up and running, I am extremely grateful for a live person to talk through everything!
Rep was very helpful and easy to work with. POS seems easy to use and set up. Enjoyed working with them to get this new system and get it set up.
Easy to communicate with and not an automated line, getting to talk to an actual human is worth everything now a days. They were quick and got me set up within days. Would highly recommend
Stuart is professional, patient and articulate. He has great listening skills-a rarity these days!! Looking forward to using my new program this weekend!!
Stuart was super knowledgeable and very thorough on all details from the demo through the sale as well as follow up after. This is often the most important and overlooked part of any sale.
For someone who is not tech savvy, I found it very easy to navigate. Stuart was extremely patient and clear when answering all of my many questions.
Actually listening to what you want instead of selling you what you don’t need.
We had a great experience with Stuart, we feel very supported and clear about everything. So far everything has been transparent and easy, we're very happy.
Our representative Stewart has been an exceptional help, confidently addressing every question we've had and maintaining complete transparency regarding all matters related to Brilliant POS.
Stewart has helped me so much. I feel confident that my new business will thrive.
I was shopping several merchant account providers. Stuart came in and showed up BIG time. He was extremely knowledgeable, no fluff, explained everything in great detail and made my transition from my current provider to Brilliant POS & Clover a breeze. My equipment shipped out fast. Ordered on a Tuesday and I was unboxing on a Friday. My most liked feature is that Stuart will always be my contact person. If you've dealt with customer service reps then you know the value in this.
Stuart was very thorough with step by step instructions. With all of the other uncertainties of opening a new business, POS is the one area I am confident I can find all of the answers to because of the amazing customer service I’ve received!
The setup and use of the clover mini and flex was easy and convenient. Contacting company when you have a question is hassle free and get right back to you. I enjoy this POS system and am glad I made the choice to go with Brilliant POS and the Clover brand.
I recommend clover easy to run Work with Dan make it make it more easier
I'm just getting started, but speaking with Stuart has always been a pleasure. He's very knowledgeable, time flexible, and listens to concerns. Spoke with him today, he answered a question concerning the set up of inventory. We went through the different emails that I need to pay special attention to and complete. I'm glad he's my contact person.
Thanks to Stuart for his patience with me cause trust me I'm not good with installing new equipment, but he made it so easy and gave step by step and answered all my calls or returns them right away.
Stuart was very helpful in making everything as SIMPLE as possible with our new Clover system. He is accessible when I have questions and in following up with me to make sure I understand what to do and how it all works.
My personal experience so far its been great !! Stuart answered all my quesrions , helpping me on every step of the proscess
Stuart is very professional, easy to work with and made detailed information easier to understand. He understands the importance of treating each client as a person and did a phenomenal job! We decided to not only do business with him regarding our new business but to change over the system we were using with our long standing business as well! He gained our trust and commitment!
Everything went as planned. Stuart was very clear on his directions. I purchased this system because he made me feel like there was plenty of support if I run aground. He responded back on texts, email, or phone calls. He was respectful of my time and made me feel like I can handle this.
101 reviews matching