The agent from clover has been…
The agent from clover has been beyond helpful, knowing i have him in my corner makes this process a whole lot easier!!
About Brilliant POS
Data updated- Website
- brilliantpos.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 32 reviews
- Replies to negative
- 0% (0/3)
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About this business
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Written by the business, not verified by us.Is Brilliant POS legit?
Brilliant POS (brilliantpos.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-28.
What people say
Stuart is very easy to work with.
Stuart is very accessible, proactive, and helpful. He helped me obtain my POS system which has three different sub accounts. I haven't set everything up yet, but Stuart has provided me with the resources that should make the process easy. So far, I'm very pleased.
POS system
Stuart is my contact person and has been very kind and patient with me and our multiple delays. Our system is still in the box but I am confident that I will be able to handle the set up and if not Stuart is available plus the 833 number. I am so excited to start the journey with Stuart and Brillant.
I am in the setup process
I am in the setup process. Up to this point I have found the system to be very intuitive. Stuart is my rep. He has been extremely knowledgeable and helpful. Not only does he know your product but he also understands my business.
clover is user friendly as well as the…
clover is user friendly as well as the rep. Lorena thank you so much!
New Business Owners
As a new company just getting started, Stu simplified everything and answered any questions we had directly. He is easily accessible through text or phone call. Would recommend his services to everyone!
Brilliant is Brilliant!
I have worked with Stuart with Brilliant Point of Sale on two clients, an ice cream store and a humane society. His knowledge of Clover, additional add-on apps (paid and free), and capabilities of the Clover dashboard included with the device are unparalleled. Their transaction processing prices can’t be beat. THAT’S the real bonus. I’ve worked with Quickbooks, Clover and Square and find them virtually equivalent. But it’s the ability to contact a singular, knowledgeable person every single time we’ve had questions or a need a problem solved. Don’t hesitate to contact Brilliant! Competitive pricing with outstanding customer service.
Chris Kauffman has been our point of…
Chris Kauffman has been our point of contact for a million questions since opening our plant nursery 2 months ago. Chris is always available, responsive, and knowledgeable. He is a calm and friendly support and we couldn't have done it without him. The flex devices are reliable and user friendly for our whole staff. Thanks for your great work!
I called on a Tuesday to switch and by…
I called on a Tuesday to switch and by the following Tuesday my Representative Stuart had my contract filled out, equipment mailed to me and up and taking credit cards!
Made my experience very easy and they…
Made my experience very easy and they are so helpful in getting my account and the device set up so I can run my business was efficiently.
Broken promises
We were given repeated verbal assurances about the terms of the lease agreement, only to learn later that the promises would not be kept. When we brought up the issue, we were told that without recorded audio there was nothing that could be done. C'mon...seriously? Takeaway: do NOT believe their sales reps. Like car salespeople, they will do whatever is necessary to close a deal.
Easy transition from Square
Stuart has made the transition for Square to Clover seamless and easy, on our schedule, answering all our concerns and questions patiently! I have recommended him to our friends. Do I need to mention how much money we are saving over Square's fees?!!
Felicia is the best!
Felicia is the best! She’s been super helpful, patient, and supportive in starting us off. We feel much more confident being set up for success and growing from there, alongside her expertise!
Felicia
Felicia Was amazing! 🤩 She was so very professional, yet down to earth. We talking like we’re family, and that’s what sold me from the beginning! I am so glad to have her as a support agent, because I’m always having slow moments. 😂 Amazingly Amazing! ⭐️⭐️⭐️⭐️⭐️
Felicia was outstanding!
Felicia was outstanding! She had a great energy, kept things upbeat and super informative!
Felicia had the best energy
Felicia had the best energy. I enjoyed our zoom call it was very educational.
Felicia was outstanding!
Felicia was outstanding! She was very knowledgeable and helped me come to the best solution to fit my company's needs. A genuine person that helped instead of trying to up sale me into the wrong choice. Highly recommend!!
Felicia was good representative of your…
Felicia was good representative of your company
Great Customer Service
My rep Stuart is the absolute best!!! Very professional and has great patience. He understood what I needed for my small business and my budget. I recommend Brilliant POS to any business big or small.
I’ve had a fantastic experience with…
I’ve had a fantastic experience with Clover! Their customer service team is responsive, professional, and truly cares about helping customers. Every time I’ve reached out with a question, they’ve provided clear and helpful guidance, making sure my issue was resolved quickly.
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