More than just jewelry, at Buddha Stones, we view it as a way of life; Accepting life's contrasts, nourishing one's spirit; Inspiring one's thoughts; revitalizing the body; Brightening your existence.Our mission at Buddha Stones is to make carefully chosen handmade items available to a worldwide audience while igniting dialogue about preserving traditional crafts.We provide authentic Dharma products of the highest caliber to encourage your spiritual practice and deliver spiritual jewelry to enhance your life. Tracing our humble roots to our extensive travel and spiritual experience with Tibetan cultures, we have seen how powerful spiritual jewelry and amulets can be.Buddha Stones is committed to preserving significant meaningful items that promote harmony, joy, and present-moment mindfulness. The symbols on the Buddha Stones are meant to represent faith, protection, and healing. They bring good luck to you and your loved ones since they have the power to draw in good energies and drive away bad ones.We want to create a network online that supports Tibetans, Nepalis, and others who need financial assistance for their trade-in addition to growing our client base.At Buddhastoneshop, we conduct research to find new Buddha-related goods and categories that are appropriate for your family's daily needs. We must provide you with the best value for your money so that each time you purchase with us, you get a better deal than you would elsewhere.
Written by the business, not verified by us.
Is Buddhastoneshop legit?
Buddhastoneshop (buddhastoneshop.com) has a 3.1 out of 5 rating on OK.one, based on 814 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Customers frequently praise the responsive support team, noting how quickly staff members assist with exchanges and resolve issues. Many consumers also appreciate the comfortable fabrics, beautiful colors, and attractive designs of the clothing and jewelry items.
However, some customers also noted that sizing can be quite tricky, requiring careful attention to measurement charts. People frequently mentioned that returning products is expensive and complicated because international packages must be shipped back to China. A few shoppers also experienced issues with poor fabric quality, unexpected material textures, or items arriving damaged.
Auto-generated from all reviews of this business. For reference only.
Customer Service and Return Process Is Still Awful
Here to say, once again, avoid this company at all costs. I received another email telling me they have a hassle-free returns policy yet still refusing to provide the address to send the returns. This is the NINTH email requesting a "reason" for the return. Spare yourself the stress, listen to the number of dissatisfied customers, and avoid ordering anything from this company unless you are willing to throw that money into the toilet.
Reply from Buddhastoneshop2026-08-03
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "all". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
great clothes but the exchange process is crazy long. have been trying to exchange my clothes for two weeks
Reply from Buddhastoneshop2026-08-03
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Daniel". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Both products (linen pants) were sized inaccurately and the fit was off in almost every way but the worst part is trying to initiate a return. They require you to send an email asking for a returns initiation and then drag out the process repeatedly asking the customer to detail the same information about why they are requesting a return. It has been over a month and I still haven't been able to return my purchase. From both a customer service standpoint and a product standpoint I would definitely avoid ordering from them. There is a good chance you will be stuck with your purchase for good.
Reply from Buddhastoneshop2026-08-03
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "all". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
The pants I ordered were not my fit but the customer service is excellent!
Reply from Buddhastoneshop2026-08-03
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Be really careful on sizing as pictures of garments very misleading. I wanted a dress with lots of drap and material. What I received hardly fits. I ordered a UK 20 or they say is a 5xl. I thought I would be engulfed in flowing material. I was not. It only just fits. It does not drap, it barely fits. Extremely misleading photo and I would not buy from this company again. I feel stupid not to have checked trustpilot first.
Reply from Buddhastoneshop2026-08-03
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Tricia rutter". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Everything on-site is at a special price / on offer. Did you notice? And guess what, they don’t refund ‘sale’ items. My order arrived and everything is tiny, badly made or poorly cut. But not included in their returns policy. I fell for a total scam. Please save your money.
Reply from Buddhastoneshop2026-08-03
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Woodford Fox". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Took 6 weeks to receive. Once received they were too large. Company website states "hassle free" returns which is far from the truth. Been trying to return for 2 weeks and get a run around with the same automated responses. In order to receive new products forced to give a review. Didn't want to leave a bad review but I have no choice. Horrible customer service and will never make a purchase with this company ever again l l
Reply from Buddhastoneshop2026-08-03
Dear customer,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations.
We sincerely apologize for the longer-than-expected delivery time and for the sizing issue you encountered. We understand how frustrating this must have been.
Regarding the return process, we regret that it felt difficult and repetitive. Our team aims to respond to every customer individually and offer suitable solutions based on each situation, and we're sorry if our communication did not meet your expectations.
We would also like to clarify that leaving a review is never a requirement for receiving assistance, a replacement, or any resolution. We apologize if there was any misunderstanding that gave you a different impression.
Your feedback is important to us, and we will continue working to improve both our customer service and return experience.
Thank you again for bringing these concerns to our attention, and we wish you all the best.
Not a great experience overall. Be aware that you will not get to send anything back for refund or exchange as they make the process so difficult to do so including asking you to falsely declare the value - threatening if you don't that you will be liable for the customs fee.
I got a small refund after a lot of complaining.
For the price, definitely not good value the fabric of my item wasn't very good quality - much better products are out there.
Reply from Buddhastoneshop2026-08-03
Dear customer,
Thank you for taking the time to share your experience. We are sorry to hear that you were disappointed.
We understand your concerns regarding the return process. The customs declaration is intended solely to help avoid unnecessary import charges during the return shipment and is not meant to cause inconvenience. We apologize if our explanation was unclear or made you uncomfortable.
We're glad that we were able to reach a partial refund solution, although we regret that it did not fully restore your confidence in us.
We also appreciate your comments about the fabric quality. Customer feedback is very important to us, and we continuously review our products and work with our suppliers to improve both materials and craftsmanship.
Thank you again for your honest feedback. We wish you all the best and appreciate the opportunity to learn from your experience.
Have purchased from them in the past so ordered another bracelet. I contacted them with a slight issue and they got back to me quickly, to help resolve this. Very helpful.
Reply from Buddhastoneshop2026-08-03
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Very happy with my Buddha statue and earings .I got loads of compliments foe them☺️.Definitely recommend it!
Reply from Buddhastoneshop2026-08-03
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Product arrived and was a little large so contacted customer services who were happy to send a replacement if I covered the shipping fee.
Reply from Buddhastoneshop2026-08-03
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Beautiful products and great customer service. I love my new top and ordered another one in a different colour.
Reply from Buddhastoneshop2026-08-03
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
ordered a stone bangle for my daughters birthday on the 13th of july its the 30th of july still not arrived ive got a tracking number but all it tells me is that its still in transit ive sent the 3 emails but nothing back will not be ordering from this company again its a joke just read there reviews they have a excuse for everything what a load of rubbish
Reply from Buddhastoneshop2026-07-31
Dear customer,
Thank you for your feedback. We sincerely apologize that your order has taken longer than expected to arrive.
As your parcel is already in transit, we would like to explain that international shipping can be affected by many factors beyond our control, such as customs clearance, weather conditions, and transportation arrangements. While we are unable to control these processes, we have already contacted the carrier and requested that they prioritize and speed up the shipment of your package.
We truly hope your parcel will arrive very soon. Thank you for your patience and understanding. If you have any further questions, please don't hesitate to contact us.
Kind regards,
Buddha Stones Customer Service Team
DO NOT BUY FROM THIS DISREPUTABLE COMPANY.
I purchased 5 items from this company costing over £112. One month later two of the items were delivered. They were incorrect sizes; very small for what was labelled 2XL, badly made and made of a polyester type material not the breathable cotton advertised. I asked where the remaining items were and they said they were out of stock so I cancelled them and asked for a return address. After many many emails over the next 3 weeks where they used delaying tactics such as offering me 10% off other items to keep the clothes. Why oh why would I want to pay more for expensive rubbish?
Eventually after 6 weeks they said they would refund the unshipped items only when they receive the two unwanted items. They gave me an address in China and insist on insured and tracked. This would cost me £65 to send from France and the 2 items only cost £70!! Also they have delayed so long that I am quite sure they would not arrive within the 30 day return terms and conditions.
I paid through PayPal and have raised a dispute. Buddha stones have now threatened me that unless I cancel the dispute they will not pay a refund.
Shocking scammers. I will not let this rest as I believe they have contravened consumer tights.
Reply from Buddhastoneshop2026-07-31
Dear customer,
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
We would like to clarify that the remaining unshipped items have already been processed for a refund, and our customer service team has contacted you regarding this.
Regarding the returned items, we have been trying to work with you to find a suitable solution. As the items were already shipped internationally, our return policy requires the products to be returned before a refund can be issued for those items.
We remain committed to resolving this matter fairly and respectfully and will continue to cooperate with you through the appropriate channels.
Kind regards,
Buddha Stones Customer Service Team
Lovely products in beautiful colors! I needed to replace the size I ordered and Buddha stones has been very helpful in arranging an exchange.
Reply from Buddhastoneshop2026-07-31
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
The clothing did not fit (length and waist perfect, but legs were too thin for my legs to fit in). I used their sizing guide. To return the product, they require you to insure and track the package, which in my case, shipping from Canada, would have cost $76 on an order that cost $95. They did offer to offer me a 10% discount if I kept the items. I asked for the discount and heard nothing further from them. I do not recommend buying clothing from them.
Reply from Buddhastoneshop2026-07-30
Dear customer,
Thank you for sharing your feedback. We're sorry to hear that the fit was not suitable for you.
We understand that international return shipping from Canada can be expensive, which is why we always try to offer alternative solutions, such as partial refunds, to help customers avoid high return costs.
We would also like to clarify that after we offered you the 10% partial refund, we did not receive any further reply from you. As we had no response, we were unable to proceed with the next steps.
If you are still willing to resolve this matter, please feel free to contact us again by email. We'll be happy to continue assisting you and work toward a suitable solution.
Kind regards,
Buddha Stones Customer Service Team
Orders on 21st July and absolutely no update, 8 days later. Is this a scam? I have spent the best part of £50 on gifts for my sister in law who has terminal cancer and am now worried the gifts won’t arrive in time. Order UKBS89865
Reply from Buddhastoneshop2026-07-30
Dear customer,
Thank you for your feedback. We completely understand your concern, especially as these gifts are for someone so important to you.
We replied to your email and explained that our products are handcrafted and go through a preparation process before shipment, including a blessing process that is part of our brand's tradition.
Under normal circumstances, orders are processed within 2–5 business days. During busy periods, processing may take 5–8 business days before dispatch. Your order was still within this processing timeframe when you contacted us.
We sincerely apologize for the wait and understand how important the delivery timing is in your situation. Our team is working to dispatch your order as quickly as possible, and we appreciate your patience and understanding.
Kind regards,
Buddha Stones Customer Service Team
The first order was great but my second one. It’s been nearly two weeks and it still says preparing order on the status link. I have sent a message on insta and email chasing it up and heard nothing?
Reply from Buddhastoneshop2026-07-30
Dear customer,
Thank you for your feedback. We sincerely apologize for the delay.
We did respond to your email and explained that your order was temporarily delayed due to a busy season and a short wait for one of the materials required for your item.
After checking with our production department, we confirmed that your order is expected to be shipped within 5–7 business days. We understand how disappointing the wait has been and truly appreciate your patience.
We are sorry for the inconvenience and are doing our best to have your order dispatched as soon as possible.
Kind regards,
Buddha Stones Customer Service Team
1st time articles i ordered did not arrive thx to colis prive. after long discussion with buddha shop they resend (thx) items again through bpost belgium . this time items arrived in order. glad things got solved.
Reply from Buddhastoneshop2026-07-30
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
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