Scheduling infrastructure for absolutely everyone.Meet Cal.com, the event-juggling scheduler for everyone. Focus on meeting, not making meetings.Sign up for free. Upgrade later to a team!Best scheduling for teamsEmpower your sales teamWhitelabel schedulingBook a demoSignup for a FREE account
Written by the business, not verified by us.
Is Cal.com, Inc legit?
Cal.com, Inc (cal.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally helpful, highly responsive, and remarkably quick to resolve various technical issues and account questions. Consumers also appreciate the flexible scheduling software, noting that the platform provides a smooth, reliable, and very easy-to-navigate user interface for everyone.
However, some people mentioned experiencing unexpectedly longer waiting times or noticeable delays when trying to reach out to the team for assistance. A few reviewers also noted occasional communication gaps, experiencing unresponsiveness, longer backlogs, or missed appointments from the support staff during busy periods.
Auto-generated from all reviews of this business. For reference only.
Whoever designed and coded their notification logic needs a a refresher on how time works. Got a "reminder" about my upcoming appointment for June 2 on.....June 3. Epic fail.
Reply from Cal.com, Inc2026-06-04
Hi Zehra, thank you for sharing your feedback — we're sorry to hear the reminder notification caused confusion. You're right that receiving a reminder on June 3 for an appointment on June 2 is not the experience we want for our users. We've noted this and our team will look into the notification timing logic to ensure reminders go out well in advance, not after the fact. We've also reached out to you for more details so we can investigate further. We appreciate you taking the time to flag this — it genuinely helps us improve.
I had an issue that the AI Cal couldn’t resolve and that I had tried everything to troubleshoot. I woke up to my issue resolved overnight by the support team! Amazing!
Paying customer, completely blocked, zero support response for days
I have been a Cal.com customer and rely on the product for my business. A core feature on my account stopped working several days ago and I am currently fully blocked from using Cal.com.
What I have tried, with no resolution:
- Multiple emails to support over the past several days — no reply
- Direct outreach to one of the co-founders — no reply
- In-app chat (Intercom) — only gets me to "Calvin," an AI agent that says it has forwarded my message to a teammate. No teammate has followed up.
I understand that support teams can have backlogs, but for a paid scheduling product that businesses build their workflows on, days of silence while a customer is fully blocked is not acceptable. The all-AI front line with no actual human escalation path makes the
situation worse.
I really wanted Cal.com to work for me, but at this point I am actively evaluating alternatives. I will happily update this review if someone from the team actually engages and resolves the issue.
Reply from Cal.com, Inc2026-05-26
Hi Dia, we're truly sorry to hear about your experience — being fully blocked from a product you rely on is incredibly frustrating, and the lack of response you've described is not the standard we hold ourselves to. We'd like to make this right as a priority. Could you please share the email address associated with your account so we can locate your support ticket and escalate this immediately? We want to get this resolved for you as quickly as possible.
Absolute trash. What kind of “advanced technology” are we even talking about if I’m in Dubai and there isn’t a single timezone option for the United Arab Emirates — no Dubai, no Abu Dhabi, no other UAE emirate in the list. If you even minimize the app for a moment, you have to start everything from scratch again. There’s no text search either, so you’re forced to manually scroll through random cities and regions trying to figure out which timezone matches Abu Dhabi. Mauritius and Armenia, which show up first, aren’t even there either. What kind of technological product is this supposed to be? It’s embarrassing.
Reply from Cal.com, Inc2026-05-26
Hi Leo, thank you for your feedback. We'd like to clarify that the UAE timezone is available in our app under "Asia/Dubai," which is the standard IANA timezone identifier used for the Gulf region (UTC+4), covering Dubai, Abu Dhabi, and all other UAE emirates. This is the globally recognized designation used across all major platforms and operating systems. We're sorry if this wasn't immediately obvious — we understand that not seeing it at first can be confusing. Regarding the app resetting when minimized and the lack of a text search for timezones, these are valid points we've noted and will pass along to our product team for review. We appreciate you taking the time to share your experience.
The Cal.com platform works well at a reasonable price!
The Cal.com platform is working very well for my business which requires the ability for customers to book online from remote locations for activities we provide at three locations. Once we established the right set up for my business and got things dialed in we were able to affectively be fully operational to use it. We used a paper calendar as backup until we could learn the control settings. Cal.com is also a reasonable price.
I have two suggestions, one, to be able to charge tax and convenience fees during checkout and two to have the ability for my customers to select and purchase more than one seat during checkout. Currently we found workarounds for those two issues.
Thank you to the support team for helping us with the setup.
Having its support team effectively respond and address queries. That is rare and very high quality that makes it easy to stay with you as I progress to upgrading my account.
Cal.com is much better then calendly in my experience. Even the free tier gives you so many more tools and options, for smooth workflow. And it seems they actually have humans doing some of their customer support. when I pose a question to their AI, someone emails me back to make sure the issue was resolved.
Calendly
Setmore
SiteGround
Lawfully
Inclined
LifeLock
Tailor Brands
Zanda (formerly Power Diary)