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Electronics & Technology

Cal.com, Inc

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103 reviews

4.7103 reviews
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About Cal.com, Inc

Data updated
Website
cal.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
50% (3/6)
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[email protected]cal.com

About this business

Scheduling infrastructure for absolutely everyone.Meet Cal.com, the event-juggling scheduler for everyone. Focus on meeting, not making meetings.Sign up for free. Upgrade later to a team!Best scheduling for teamsEmpower your sales teamWhitelabel schedulingBook a demoSignup for a FREE account

Written by the business, not verified by us.

Is Cal.com, Inc legit?

Cal.com, Inc (cal.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally helpful, highly responsive, and remarkably quick to resolve various technical issues and account questions. Consumers also appreciate the flexible scheduling software, noting that the platform provides a smooth, reliable, and very easy-to-navigate user interface for everyone. However, some people mentioned experiencing unexpectedly longer waiting times or noticeable delays when trying to reach out to the team for assistance. A few reviewers also noted occasional communication gaps, experiencing unresponsiveness, longer backlogs, or missed appointments from the support staff during busy periods.

Auto-generated from all reviews of this business. For reference only.

What people say

Michael LukaseviczUnited States · 2 reviews · Experienced 2026-03-10 ·

Not for everyone

Cal.com has a great product if you are either an individual/small team or looking to use the API (with low volume). I began using cal as part of our agentic scheduling workflow for managing cold email pipeline. The API has a rate limit of 120 requests/minute and once you hit it, instead of giving you a warning, they just turn off your account. And they do not provide any context as to why. It took 5+ support messages, and DMing their team on LinkedIn/X to get my account re-enabled and getting context into what happened. We spend about $600/mo with cal and the support we have received does not reflect that. So to summarize: if you're using it with low volume, it's a great tool. But if you're looking to build with it and use the API with any sort of volume, you will struggle.

Reply from Cal.com, Inc2026-03-11

Thanks for sharing this, and I’m really sorry about the experience you had. What happened does not reflect the level of support we aim to provide, and I assure you it's more of an isolated occurrence rather than the benchmark for it. To add some context, the API rate limit is there to protect platform stability for everyone using Cal.com. We enforce those limits to prevent excessive load from impacting overall performance. That said, we should have done a much better job of making the cause clear and helping you resolve it quickly. We do return rate limit information in our API responses, including signals when limits are being approached. However... In that amount of high-volume workflows, those warnings can be easy to miss if they are not being actively monitored. Your feedback is fair, and it highlights two separate issues on our side: the experience around account restriction, and the quality and speed of communication afterward. Neither should have felt this difficult. We appreciate you using Cal.com, and we also appreciate you calling this out directly.

H
HaiAnBeautyCzechia · 1 review · Verified · Experienced 2026-02-25 ·

Cal.com has been a great pleasure to…

Cal.com has been a great pleasure to use, it is a great service if you want to build a custom booking solution. The api docs is clear and the support team is great! I am using the European version and so far so good! The only thing I would add to the docs is a bit different endpoint for the EU version, but the support team was there and helped me, so it took a bit of time, but nothing dramatic :) I totally recommend the service!

C
Cal.com paid accountUnited States · 1 review · Experienced 2026-02-18 ·

There is no customer support

There is no customer support. If you have an issue and try to use the chat, you get a message that says "the team will reply as soon as they can." You get the same message when you email the support team. Hours later on a weekday during work hours, I still had not heard back from either chat or email. This is totally unacceptable for a paid account. Really shocking.

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