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Beauty & Well-being

CALECIM® Professional

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446 reviews

3.6446 reviews
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About CALECIM® Professional

Data updated
Website
calecimprofessional.com
Category
Beauty & Well-being
Location
Singapore
Status
Unclaimed
Last 12 months
283 reviews
Replies to negative
86% (106/123)
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About this business

CALECIM®️ is a scientist-formulated range of skin and hair care products that is powered by its patented and proprietary active ingredient, PTT-6®️. PTT-6®️ is a complex mix of growth factors and exosomes derived from ethically sourced stem cells. It triggers profound changes on skin and hair through cell-to-cell messaging. The result is optimized skin and scalp health.

Written by the business, not verified by us.

Is CALECIM® Professional legit?

CALECIM® Professional (calecimprofessional.com) has a 3.6 out of 5 rating on OK.one, based on 446 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of these items, noting fast absorption, elegant packaging, and genuinely noticeable improvements in overall skin texture. People love how these advanced formulas help smooth fine lines and leave the face feeling completely refreshed, silky, and radiant. Consumers also appreciate the user experience, highlighting how easy the products are to apply for daily skincare routines. Some reviewers were not happy with the high prices, mentioning that the small amounts provided make ongoing regular use very costly. Additionally, a small portion of people felt dissatisfied with customer support responsiveness and experienced frustrating logistics or shipping issues during delivery.

Auto-generated from all reviews of this business. For reference only.

What people say

Spent a lot of money with no results

Reply from CALECIM® Professional2024-11-19

Dear Kevin, Thank you for giving our product a try. We were optimistic that it would work for a wide range of users within the mild to moderate stage of hair loss. Our multiple clinical studies had been optimistic with a 95% success rate among users, both men and women. We are sorry it did not work for you. We would like to contact you for more information about your type of hair loss and usage and would appreciate any information you can supply.

The hair growth product never worked…

The hair growth product never worked for me.

Reply from CALECIM® Professional2024-11-19

Dear Andrea, Thank you for giving our product a try. We were optimistic that it would work for a wide range of users within the mild to moderate stage of hair loss. Our multiple clinical studies had been optimistic with a 95% success rate among users, both men and women. We are sorry it did not work for you. We would like to contact you for more information about your type of hair loss and usage and would appreciate any information you can supply.

I started my journey with calecim very…

I started my journey with calecim very hopeful, as a more natural way to deal with crown thinning and temple recession and hair loss. I saw the Scottish lady and her review of the product and thought I would try it . However it was very expensive but I preferred to give this a try compared to the standard DHT blockers and minoxidil . Sadly this was an expensive failure, in fact I could have got a hair transplant for the amount I spent on the product over the whole year which is sad. Do check your expectations at the door. I think this may only be useful for women who don't have ongoing hair loss, but perhaps want. to top up a few baby hairs. This is not really suitable for men with hair loss in my opinion

Reply from CALECIM® Professional2024-11-11

Dear James, Thank you for giving us a product a try. We are sorry that it did not meet expectations. We would have really liked for it to work for you too. You are right as in we do get faster results when used on women. Usually because women tend to detect their hair loss a little earlier and the more recent the hair loss is detected and treated, the faster it is to reverse it. We do however have had many cases of promising results for men with mild to moderate cases of hair loss. We would like to find out more about your case and your experience with it. Please allow us to contact you for more details.

I haven't seen any progress yet

I haven't seen any progress yet, but I feel it may still be a bit early. I do have a suggestion however. Some of us are aging and/or plagued with mobility issues (i.e. early Parkinson's), pulling the cap off the vial and pushing the nozzle attachment onto the vial is nearly impossible. I spill half a vial every week. This product is too expensive to waste like this. As a compounding Pharmacist, I understand the issues with the bottle needing to be sealed in such a fashion to increase shelf-life, but is there no way to prepare the solution and vacuum sealed it into a vial with an applicator already attached? I will update my review regarding my results in another couple months...

Reply from CALECIM® Professional2024-11-19

Thank you for your feedback. We wish you success in the upcoming weeks. You would find that if you placed the ampoule on a flat surface like a table before fitting on the rubber nozzle it would prevent spillage. We will consider making our packaging more user-friendly in future.

Biggest waste of money I've ever spent

Your hair regrowth serum I used for a year did not work at all and was outrageously over priced. I have wasted tons of money on it and have since given up on regrowing my hair because I'm upset that I thought I found something that would work, spent a ton of money on, and have absolutely nothing to show from it. Thanks a lot.

Reply from CALECIM® Professional2024-11-08

Dear Richard, We are sorry that you were disappointed with your experience. While our clinical trials work for 95% of patients, there are a handful of cases which we are unable to convert. We are reaching out to you for more details of your type of hair loss so that we can understand these cases better ourselves.

I’ve tried the facial serum and multi action cream

I’ve tried the facial serum and the multi action cream. I use the serum during & after monthly dermarolling at home, but honestly don’t see any changes. What kinds of changes should I be able to see? I was using about 1 vial per session over about 4-7 months So I started using it with my everyday skincare instead. I’m not sure I saw much difference? I stopped after a couple of weeks. The multi action cream really left me unimpressed. Did not keep my skin moisturized and saw no changes with a bottle of use. I get much better results with my bioessence copper peptide/vegan squaline night cream. Customer service has been unhelpful. I gained a bunch of rewards points after like a year of subscriptions but they wouldn’t allow me to add my rewards to my next shipments. And why is that? I’m still purchasing regularly; why not allow me to claim my rewards with my subscription purchases? That’s just greedy. Customer service was unapologetic so I told her I found a way around it, not that she helped. I just cancelled my current subscription and started a new one, in order to claim my rewards. After that she offered me a 10% discount for my trouble? …….. I’ve found that customer service agents with this company are uncaring at best, and borderline-rude. Lastly, what is with the lack of actual information on this website? There is just a bunch of jargon in the product descriptions, but I’m truly learning nothing about these products. I feel like this means they are no better than drugstore anti aging creams & serums, but the high price tag and the flashy PPT name is meant to make us think these products are some wonderful new skin technology? I REALLY wanted this to work, but I think y’all have just made fools of many of us.

After using the Calecim Advanced Hair my Hair Loss INCREASED

After using the Calecim Advanced Hair System for 2 weeks, my hair loss has tripled. I will not use this product again. Very disappointed they say on their website they will not refund your money unless product has not been opened. If the product was actually good, and they were an honest company, they would give refunds for poor results. Sorry I wasted over $300 on this scam.

Reply from CALECIM® Professional2024-11-05

Thank you for trusting us with your hair. The system is a 6 -12 week treatment... and we do not advise that you stop too early as the desired effects would not be able to take place. Our clinicals of over a hundred patients show that there is a 95% success rate, when tested at the 12 week mark. It may appear that some hair may be shedding initially as those hair could be in the telogen (resting) phase and due to shed to allow new hairs to grow.

I tried you hair growth serum and 4…

I tried you hair growth serum and 4 face products. I felt for the price, they were average. The hair growth my husband and I didn't see much for results. You asked for specifics: My husband used the hair serum for over 7 months, and the new hair growth was more like peach fuzz, and very little of it. I had 1 product of face cream sent after expiration date, had to get replacement. Had another turn color on me, way before expiration date. Yes a new one was sent, but for the cost would expect these things not to occur.

Reply from CALECIM® Professional2024-10-31

Thank you for leaving a review. Please let us know what you mean by 'not much change'. Hair growth is a slow and gradual process and the initial growth stages may appear faint. But if there is any change from follicles that were previously inactive, this is a sign of a good start.

To soon to tell if products work

To soon to tell if products work. The cost is so much I really can't afford to give a good review.

Reply from CALECIM® Professional2024-10-09

Thank you for giving the Serum a try. Our range of users have given feedback that skin feels less sensitive, brighter and lines less clear. These could be subjective or easily missed as these effects are not as obvious as say, hair regrowth. We are sorry you did not experience the results you were expecting.

Didn’t work- sorry

Didn’t work- defensive customer service , who stated results can take 12-18 weeks…despite it saying 6 weeks….but insta support are ok. I’ll give my order number here too

Reply from CALECIM® Professional2024-10-09

Dear Mrs B, Thank you for giving us a try. We have been clear that results take 6-12 weeks to start showing results. Not 18 weeks. Some people start seeing effects at 4 weeks. Others at 8 or 10 weeks. Stopping at 6 weeks could be a waste of the initial work that had been taking place. I believe we had been very clear on that. But it seems we need to reiterate it even more clearly. Thank you for your feedback.

The jury is still out

I have been using Calecim Professional Hair System for 12 weeks. I was hoping to see good results by now, but unfortunately there has been a marked recession in my hairline and a noticeable loss of hair. Because I'm on a subscription, I am required to purchase 3 cycles of product lasting 6 weeks each. I am on my 3rd cycle and I sure hope this turns around rather than getting even worse! The product is very nicely packaged and appears to be very scientifically designed.

Contradictions not once but several…

Contradictions not once but several times about product ingredients. The Calecim website states very different to email responses. I have now been ignored due to complaining about their silly shortcomings. I will not be purchasing products again from Calecim why...because I cannot get a satisfactory answer.

Your shipping needs improvement

Your products are great, but you really need to fix your shipping methods, and notifications of when orders are shipped. My recent order was not shipped for 5 days and there is really no excuse for that, and I was sent no notification of when it did ship until I sent an email asking whether it had shipped and if so, when. I still don't have it. This is what keeps me from re-ordering regularly

Product not working yet, Customer service and website good

Customer service and website good but still waiting to see any results from the serum itself, diligently derma stamp and massage every 2nd day yet after 7 weeks no visible results or feeling of fullness or thickness…..will continue for the rest of the second pack on the full routine and not maintenance program and see. If it works it’s worth the price, if not !!!

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